IT Support Technical Instructor Job at Per Scholas in Cincinnati

Position Title: IT Support Technical Instructor - (A+) | Reports To: Site Director

ABOUT PER SCHOLAS: For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.

Base pay range: $60,000.00/yr - $65,000.00/yr

We are targeting a salary of $65,000/year for this role, with a range between $60,000/year and $65,000/year. The final salary varies by geography, qualifications, and experience. For more details, talk with your recruiter.

WHAT YOU’LL DO

• Deliver classroom training in a highly interactive style to prepare adult students for entry-level to mid-level careers in Information Technology
• Provide daily instruction, assessment administration, attendance, one-on-one tutoring, evaluation, and monitoring of individual student progress
• Manage student behavior, monitor and enforce attendance, dress code, and program policies in collaboration with peers
• Collaborate with the Senior Director, Program Development and Design to continually evaluate and evolve the curriculum as new technologies become available
• Work with the Program team to identify student needs, establish individualized plans, and participate in regular student status meetings
• Maintain and update Salesforce and Canvas with student grades, certifications, scores, and progress notes
• Provide students with insight into career tracks within the field and advise on opportunities aligned with their skills and credentials
• Work with Business Solutions to recommend students for particular employment opportunities
• Create, submit and maintain training curricula for approval and files
• Coordinate with staff at other sites to ensure the integrity of program implementation
• Order books, materials, and vouchers for exams in advance of training
• Participate in extracurricular activities such as employer visits and professional events as applicable
• Perform all other related work to accomplish the objectives of the total school program
• Meet professional teacher education requirements of school and state
• Participate in appropriate professional activities and development

WHAT YOU’LL BRING

Professional Qualifications

Required Experience

• At least 1 year of teaching experience
• At least 1 year of IT work experience
• Experience with curriculum, syllabus development and lesson planning a plus
• Experience with methods and strategies to explain and clarify complex topics to students from diverse backgrounds
• Ability to connect real-life work scenarios to the teaching environment
• Ability to help students apply professional skills to their delivery and participation in the classroom
• Experience with student assessment and the ability to analyze and synthesize technical information
• Strong ability to learn new technologies quickly and adapt to curriculum changes

Preferred Experience

• Bachelor’s Degree in Information Systems, Information Technology, Computer Science, Computer Engineering, or related discipline (or equivalent practical experience)
• 3 years+ IT work experience
• Experience teaching technical courses
• Experience teaching remotely
• Technical Qualifications

Required

• Current A+ certification (Current Edition 1001-1002 Series)
• Google IT Support Professional Certificate
• Experience implementing network technologies in business environments with a focus on TCP/IP
• Advanced knowledge of Windows, Apple, and Linux operating systems
• Understanding of security concepts, models, and standards; experience with implementation in business environments

Preferred

• Knowledge of cloud services technologies (e.g., AWS, Azure, OpenStack)
• Additional industry certifications are a plus

Personal Characteristics

• You thrive in a creative, fast-paced environment with a mission-driven team
• You are data-driven, results-oriented, and collaborative
• You communicate effectively, manage your time well, and can balance multiple projects
• You are committed to Per Scholas’ mission and to recruiting talent from diverse sources

Questions? Email our Talent team at jobs@perscholas.org. We look forward to reviewing your application.

We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Training, Information Technology, and Education

Industries

• Non-profit Organizations, Technology, Information and Media, and Education

Note: This description excludes non-essential marketing boilerplate and unrelated job postings.