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Paysera

Senior Product Owner (Product manager)

Paysera, Georgia Center, Vermont, United States

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Role Overview

Title: Product Owner Level: L3 (Senior) Openings: Up to 5 roles across Development Value Streams Team: Product Management Competence Center; accountable for one of the Value Streams (Transfers & Payments, Cards, Accounting, Banking Products, E-Commerce, Loans & Deposits, Compliance KYC/AML) Reports To: Head of Product Management Competence Center (matrix) and Chief Product Manager (CEO & Co-founder) Purpose: Maximize product value by running rigorous discovery, defining decision-ready initiatives, and delivering standardized, metrics-backed documentation to enable daily releases at scale. Own the product metrics framework (DAU/WAU/MAU, activation, retention, NPS/CSAT) and ensure event instrumentation, experimentation, and compliance are embedded in delivery. Key Responsibilities

R1 Define the product metrics framework (DAU, WAU, MAU, activation A1/A2, D1/D7/D30 retention, NPS/CSAT) for the assigned value stream at 500k+ active client scale using PostHog metrics and ClickHouse aggregates. R2 Author and maintain a tracking plan (event names, properties, owners) covering ≥95% of critical user and transaction flows with quarterly reviews in PostHog/Firebase schemas. R3 Build and own self-serve dashboards for MAU/DAU, funnel conversion, feature adoption, and operational health with weekly reporting in Redash and PostHog Insights. R4 Conduct end-to-end discovery (business input, compliance, customer needs, market analysis, feasibility) and prepare decision-ready one-pagers (problem, 2–3 options, recommendation, metrics, ETA) along with the necessary ready-to-development documents. R5 Maintain a clean Initiative/Epic backlog, ensuring clarity, compliance alignment, and traceability. Collaborate with System Analysts for decomposition into Stories/Tasks without losing business intent. R6 Apply metrics-driven prioritization (RICE, WSJF, MaSCaRa) with GenAI support; transparently communicate trade-offs and rationale. R7 Collaborate closely with the Chief Product Manager (CEO), executives, partners, Compliance, Operations, and Tech, always bringing pre-framed options instead of open-ended discussions. Escalate via the Product Council when needed. R8 Integrate compliance requirements (PSD2, PCI DSS, GDPR, AML/KYC, etc) by encoding regulatory acceptance criteria into Epics/Stories R9 Validate that delivered features match business intent, user value, and compliance obligations. R10 Use GenAI assistants for backlog cleanup, meeting note-taking, clustering customer feedback, and forecasting delivery timelines. Must Have Qualifications

[Q1] 3+ years as a Product Owner/Product manager in fintech or large‑scale digital products serving ≥100k MAU; verification: CV and employer scope confirmation. [Q2] 2+ years hands-on experience and domain knowledge in at least one core fintech area (Transfers & Payments OR Card Issuing & Card Acquiring OR Accounting & Ledger OR Loans & Deposits OR Payments Gateways/Checkout OR KYC/AML). [Q3] Compliance literacy: Understanding of PSD2, PCI DSS, GDPR, AML/KYC, and the ability to frame initiatives considering regulatory requirements. [Q4] Metrics & Prioritization: Hands-on experience with frameworks (such as RICE, WSJF, MaSCaRa) and backlog prioritization with value vs. cost trade-offs. Ability to implement data driven approach in decision making. [Q5] AI Adoption: Daily usage of GenAI tools for backlog hygiene, discovery acceleration, clustering feedback, generating prototypes, note summarization, and forecasting. [Q6] English B2+ (speaking/writing), able to produce concise, executive-ready one-pagers and justify decisions with metrics. [Q7] Tooling: Advanced Jira & Confluence, Figma, Miro, Google Workspace, GenAI tools; proven ability to keep backlog and documentation structured, clean, and traceable. Nice-to-Have Qualifications

[N1] Familiarity and experience with scaled agile models (SAFe, Spotify, Dynamic Teams) [N2] Certifications: CSPO, PSPO, ICP-PDM, Product Ownership Analysis, or equivalent. [N3] Practical exposure to global/local product rollouts and cross-entity coordination. Work Conditions and Contact Info

[W2] Location/arrangement: Remote or Hybrid; candidates within ±3 hours CET. [W3] Core hours: Collaboration overlap within CET business hours (minimum 4h/day). [W6] Interview process: 2–3 steps. [W7] Ability to thrive in a culture built on clarity, discipline, and measurable results; ensuring all outputs are structured, concise, and metrics-backed to support fast and confident decisions. What we offer:

Work-life Balance:

strive for balance with flexible working hours and full remote work possibilities. Innovation and Development:

participate in skill-building workshops and have freedom to experiment with various AI tools. Growth-focused Culture:

thrive within a highly professional, quality-oriented, and dynamic team and pursue your potential and innovative ideas in a fast-growing, international company. For candidates:

In compliance with the legislation, we would like to indicate that for the present position we are willing to offer a monthly salary from 3500 to 5500 EUR gross. The exact amount depends on the experience, education, and competences of the future employee. Only selected candidates will be contacted, but we are grateful to all who send their CV. About Paysera

Paysera is the first fintech company in Lithuania and an EU-licensed e-money institution. We provide fast, convenient, and affordable financial services globally. Our services range from a payment gateway for e-shops, a finance management app, international transfers, and a parcel locker network. With over 1 million app downloads and growing, we aim to become an industry-leading super app that provides financial and lifestyle services across the globe. At Paysera, we are a start-up-minded team, which means we thrive in a fast-paced environment and seek open communication while placing great focus on upholding our core company values. Join our vibrant international team of over 800+ people across 20+ cities worldwide.

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