DHL Germany
DHL Group the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.
Job Purpose Engage with customers and customer managers to understand the industry & customer supply chain requirements and in combination with my in-depth knowledge of the DHL IT capabilities to coordinate and combine the BU IT solution designs towards a differentiating competitive advantage for DHL.
Your Tasks Solution Development
Generate thought leadership in IT solution and IT innovations
Align with the CSI IT Sector Leads on the sector specific requirements
Undertake industry research (e.g. market trends) and client consultancy activity
Understand customer needs, identify DHL's value proposition, define IT solution strategy
Project management approach, identify required resources, manage project/opportunity, develop quality solution proposals, and secure BU's buy-in
Support CSI Solution Engineering with the IT solutions for the Supply Chain Solution sets where applicable
RFQ Response Management
Engage in pre-RFQ activities led by CSI Tender Management
Developing and maintaining IT Solution Material (templates)
Develop the RFQ IT response and present the IT solution through optimal story lining in conjunction with the tender team
Coordinate on global IT solution projects and lead as necessary
Present solution through optimal story lining in conjunction with the tender team
Align with CSI IT Sector Lead if the proposed solutions fit the overall Customer IT Strategy
Implementation
Perform clear and comprehensive transitions of designed IT solutions to implementation team
Lead or support the IT solution work stream in implementations
Resolve IT solution issues during implementations
Service Management & Continuous Improvement
Identify IT solutions re-engineering opportunities to drive retention together with CSI Sectors & Service Management. Act as a sounding board and advisor to facilitate supply chain improvements on existing business
Act as a functional expert to the post sales teams in account/program action plans and RFQ avoidance
Act as first solution escalation point in the region for assigned customer portfolio
Team Management
Lead virtual teams across BU and CSI. Develop & drive actions to fix areas behind target
Stakeholder Management
Develop & leverage relationships with BU IT Management to ensure the necessary resources are made available
Ensure IT processes (RFQ and Project onboarding and management) are followed
Share knowledge and best practices within DHL
Your Profile
Bachelor’s or master’s degree in a relevant field (e.g., IT, Business IT)
Project management (e.g., PMP, CSM, PRINCE2), leadership training, or industry-specific certifications can be advantageous
Experience more than 8-10 years
Experience in one DHL Division or more
Deep understanding of at least one divisional integration capabilities
Customer communication skills (senior level)
We Offer
Great opportunity to work for the biggest logistics company in the world
International and virtual environment
Flexibility and great opportunity to learn
Tempting Compensation and benefits
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
If this is something you would like to do, don’t hesitate and start your application.
#J-18808-Ljbffr
Job Purpose Engage with customers and customer managers to understand the industry & customer supply chain requirements and in combination with my in-depth knowledge of the DHL IT capabilities to coordinate and combine the BU IT solution designs towards a differentiating competitive advantage for DHL.
Your Tasks Solution Development
Generate thought leadership in IT solution and IT innovations
Align with the CSI IT Sector Leads on the sector specific requirements
Undertake industry research (e.g. market trends) and client consultancy activity
Understand customer needs, identify DHL's value proposition, define IT solution strategy
Project management approach, identify required resources, manage project/opportunity, develop quality solution proposals, and secure BU's buy-in
Support CSI Solution Engineering with the IT solutions for the Supply Chain Solution sets where applicable
RFQ Response Management
Engage in pre-RFQ activities led by CSI Tender Management
Developing and maintaining IT Solution Material (templates)
Develop the RFQ IT response and present the IT solution through optimal story lining in conjunction with the tender team
Coordinate on global IT solution projects and lead as necessary
Present solution through optimal story lining in conjunction with the tender team
Align with CSI IT Sector Lead if the proposed solutions fit the overall Customer IT Strategy
Implementation
Perform clear and comprehensive transitions of designed IT solutions to implementation team
Lead or support the IT solution work stream in implementations
Resolve IT solution issues during implementations
Service Management & Continuous Improvement
Identify IT solutions re-engineering opportunities to drive retention together with CSI Sectors & Service Management. Act as a sounding board and advisor to facilitate supply chain improvements on existing business
Act as a functional expert to the post sales teams in account/program action plans and RFQ avoidance
Act as first solution escalation point in the region for assigned customer portfolio
Team Management
Lead virtual teams across BU and CSI. Develop & drive actions to fix areas behind target
Stakeholder Management
Develop & leverage relationships with BU IT Management to ensure the necessary resources are made available
Ensure IT processes (RFQ and Project onboarding and management) are followed
Share knowledge and best practices within DHL
Your Profile
Bachelor’s or master’s degree in a relevant field (e.g., IT, Business IT)
Project management (e.g., PMP, CSM, PRINCE2), leadership training, or industry-specific certifications can be advantageous
Experience more than 8-10 years
Experience in one DHL Division or more
Deep understanding of at least one divisional integration capabilities
Customer communication skills (senior level)
We Offer
Great opportunity to work for the biggest logistics company in the world
International and virtual environment
Flexibility and great opportunity to learn
Tempting Compensation and benefits
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
If this is something you would like to do, don’t hesitate and start your application.
#J-18808-Ljbffr