Delaware North at TD Garden
The opportunity Boston Bruins is hiring a part-time Box Office Representative to join our team at TD Garden in Boston, Massachusetts. As a Box Office Representative, you will be responsible for processing and distributing tickets for events at TD Garden. If you’re seeking a dynamic and fast-paced environment, make your next play by applying today.
If you think you are the right match for the following opportunity, apply after reading the complete description. Pay $35.32 – $35.32 / hour Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer What we offer We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules What will you do?
Process ticket purchases and manage distribution using Archtics, TM1 Sales, and Ticketmaster Host systems Provide professional customer service via phone, email, and in person, assisting guests with ticketing needs, accessibility requests, and issue resolution Monitor and respond to box office email inboxes and phone lines, including ADA and game night support, ensuring timely and courteous communication Support internal teams by researching account and ticketing issues and assisting with problem resolution using TD Garden Account Manager and Ticketmaster apps Assist with live and prerecorded show elements as needed, and perform daily administrative tasks to support marketing and game presentation team More about you
High school diploma or equivalent experience Detail-oriented with a passion for problem-solving and cash and payment management Ability to handle multiple tasks while skillfully blending efforts with job expectations and attitude Must be able to use all Ticketmaster systems and have basic computer skills, including email Strong communication skills Physical requirements
May be required to work in a small space, such as a ticket booth. Ability to withstand a variety of temperatures depending on the season. Manual dexterity to process ticket purchases and issue guest tickets. Shift details Days: M-F; Weekends; Evenings as needed
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If you think you are the right match for the following opportunity, apply after reading the complete description. Pay $35.32 – $35.32 / hour Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer What we offer We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Employee assistance program Training and development opportunities Employee discounts Flexible work schedules What will you do?
Process ticket purchases and manage distribution using Archtics, TM1 Sales, and Ticketmaster Host systems Provide professional customer service via phone, email, and in person, assisting guests with ticketing needs, accessibility requests, and issue resolution Monitor and respond to box office email inboxes and phone lines, including ADA and game night support, ensuring timely and courteous communication Support internal teams by researching account and ticketing issues and assisting with problem resolution using TD Garden Account Manager and Ticketmaster apps Assist with live and prerecorded show elements as needed, and perform daily administrative tasks to support marketing and game presentation team More about you
High school diploma or equivalent experience Detail-oriented with a passion for problem-solving and cash and payment management Ability to handle multiple tasks while skillfully blending efforts with job expectations and attitude Must be able to use all Ticketmaster systems and have basic computer skills, including email Strong communication skills Physical requirements
May be required to work in a small space, such as a ticket booth. Ability to withstand a variety of temperatures depending on the season. Manual dexterity to process ticket purchases and issue guest tickets. Shift details Days: M-F; Weekends; Evenings as needed
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