Roosevelt University
Overview
Do you love discussing goals and possibilities with students? Do you enjoy problem solving and working in a collaborative team setting? Are you interested in building a professional network at schools across Chicago-land? Roosevelt University, located in the heart of downtown Chicago, is seeking a Transfer Admission Counselor who will strengthen our partnerships throughout Chicagoland, and help take our team to the next level. Roosevelt University has a social justice foundation, and our admissions team strives towards equity and creating access for students of all backgrounds. This position reports to the Assistant Director of Transfer Admissions. A hybrid position based at our Chicago campus, there is an expectation that the Counselor will be on campus 2-3 days per week, depending on the time of year. Summary
The Transfer Admission Counselor’s primary responsibility is to guide prospective students and families through the transfer review and application process, which includes meeting with prospective students, families, and school partners to assess academic eligibility, discuss academic offerings, and inform individuals of the Roosevelt student experience. The Transfer Counselor will manage an assigned territory of partner schools, serving as the primary point of contact for assigned school partners. The Counselor will travel and attend in-person or virtual events to recruit prospective transfer students, and will review applications for admission. Counselors also serve as an initial point of contact for post-admission processes to supplement other offices like Financial Aid Services, Academic Advising, or other student support services to ensure successful matriculation of transfer students. Salary
The salary range for this position is $50,000-52,000 annually. Benefits
Roosevelt University offers many great benefits. Please review our benefits in further detail by clicking this link: https://rooseveltu.touchpointsonline.com/ Title IX Contact Information:
Federal Title IX policy requires that all colleges and universities make known the contact information for the person responsible for coordinating its efforts to comply with Title IX regulations. At Roosevelt University, the Assistant Vice President for Social Justice and Advocacy and Title IX Compliance is Natasha Robinson. Her office is in the Auditorium Building of the Chicago campus, 430 S. Michigan Avenue. She can be reached at 312-281-3245 or TitleIX@roosevelt.edu. Do not contact this email address for inquiries about your job application; if you have questions, you may email hrquestions@roosevelt.edu
Knowledge, Skills and Abilities Required A bachelor’s degree in a relevant field. A minimum of 1-year experience working in admissions/enrollment. Strong public speaking and presentation skills. Ability to adapt communication style to different audiences. Ability to manage relationships both externally and within Roosevelt University. Ability to establish and maintain effective working relations in a multicultural environment. Ability to navigate personal and potentially difficult conversations and situations with care and tact. Ability to exercise considerable judgment and discretion when working with prospective students, family and school partners. Self-starter and ability to prioritize independently. Excellent organizational, communication (written and verbal), interpersonal skills and attention to detail. A positive and professional demeanor. Ability to demonstrate a commitment to service excellence by embodying Roosevelt’s core values, mission, and vision in every aspect of the role working with students, faculty, staff, and visitors. Experience with database systems like a CRM or SIS to input and access information related to recruitment and enrollment. Demonstrates proficiency in Microsoft Office Suite including Word, Excel, and Outlook. Valid driver’s license and/or means to travel for recruitment. Qualifications
Required Education: A Bachelor’s degree is required. Minimum of 1 year of higher education admission/enrollment management and/or student services or other relevant work experience. Preferred Qualifications: Experience with Slate or another CRM; Experience with Banner or another SIS. Equipment Operated
Basic office equipment: desktop/laptop computer, copier/multi-function device, fax, cellphone and landline telephone. Software systems: CRM (Slate), SIS (Banner), video conferencing (Zoom) and remote communication tool (Microsoft Teams). Working Conditions
Standard climate and noise controlled office environment. Role is mostly sedentary and requires frequent use of wrists for typing, as well as extended time using computer. Responsibilities
Recruitment and Territory Management
Understands and promotes the programs and services offered that contribute to the value and mission of Roosevelt University. Identifies, recruits, and admits prospective students in a designated market. Manages a recruitment territory from inquiry to matriculation. Executes and evaluates recruitment strategies. Conducts outreach by email, phone, or virtually with students, parents and school partners. Participates and/or assists with on-campus recruitment events and visit opportunities including weekend and evening hours.
Relationship Building
Counsels prospective transfer applicants on the admissions process and opportunities at the University. Provides one-on-one and group admissions counseling to diverse populations — admission counseling occurs primarily by in-person or virtual appointments, phone calls, and email. Communicates requirements, expectations, opportunities and success stories with school partners to help support and identify potential students.
Application Management
Manages the transfer applicant pool for all undergraduate programs in the assigned territory. Uses CRM (Slate), outreach, and other tools to facilitate application completion. Thoroughly reviews student credentials in making admission decisions using University guidelines and awarding merit scholarship opportunities. Uses the application and transcripts to evaluate students’ ability to succeed.
Student Guidance
Guides students through the enrollment process, from inquiry or application through matriculation. Provides guidance and pre-advising to prospective students to determine admissibility, appropriate program, location, and resources. Informs students of the various offerings and opportunities available while considering students’ abilities and needs to be successful. Assists students with accessing and understanding general post-admission information and processes like financial aid, residence life, advising and student support services.
Travel
Plans and arranges all phases of local or regional travel where applicable. Travels to local or regional community colleges or other sites for recruitment events. Participates in off-campus events, visit opportunities or meetings to engage with prospective students, families and other partners. Collects and enters prospective student contact information for the CRM system. Application Questions
Required fields are indicated with an asterisk (*). * Do you have an earned Bachelors degree? Yes / No * Which database systems (CRM and/or SIS) do you have experience using? Please list below. (Open Ended Question) * Do you have a valid driver's license and access to a vehicle to travel to off-campus recruitment sites? Yes / No * Do you have at least 1 year experience working in an admissions/enrollment capacity within a higher education setting, or at least 1 year of work experience that may be relevant to this role? Please provide details. (Open Ended Question)
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Do you love discussing goals and possibilities with students? Do you enjoy problem solving and working in a collaborative team setting? Are you interested in building a professional network at schools across Chicago-land? Roosevelt University, located in the heart of downtown Chicago, is seeking a Transfer Admission Counselor who will strengthen our partnerships throughout Chicagoland, and help take our team to the next level. Roosevelt University has a social justice foundation, and our admissions team strives towards equity and creating access for students of all backgrounds. This position reports to the Assistant Director of Transfer Admissions. A hybrid position based at our Chicago campus, there is an expectation that the Counselor will be on campus 2-3 days per week, depending on the time of year. Summary
The Transfer Admission Counselor’s primary responsibility is to guide prospective students and families through the transfer review and application process, which includes meeting with prospective students, families, and school partners to assess academic eligibility, discuss academic offerings, and inform individuals of the Roosevelt student experience. The Transfer Counselor will manage an assigned territory of partner schools, serving as the primary point of contact for assigned school partners. The Counselor will travel and attend in-person or virtual events to recruit prospective transfer students, and will review applications for admission. Counselors also serve as an initial point of contact for post-admission processes to supplement other offices like Financial Aid Services, Academic Advising, or other student support services to ensure successful matriculation of transfer students. Salary
The salary range for this position is $50,000-52,000 annually. Benefits
Roosevelt University offers many great benefits. Please review our benefits in further detail by clicking this link: https://rooseveltu.touchpointsonline.com/ Title IX Contact Information:
Federal Title IX policy requires that all colleges and universities make known the contact information for the person responsible for coordinating its efforts to comply with Title IX regulations. At Roosevelt University, the Assistant Vice President for Social Justice and Advocacy and Title IX Compliance is Natasha Robinson. Her office is in the Auditorium Building of the Chicago campus, 430 S. Michigan Avenue. She can be reached at 312-281-3245 or TitleIX@roosevelt.edu. Do not contact this email address for inquiries about your job application; if you have questions, you may email hrquestions@roosevelt.edu
Knowledge, Skills and Abilities Required A bachelor’s degree in a relevant field. A minimum of 1-year experience working in admissions/enrollment. Strong public speaking and presentation skills. Ability to adapt communication style to different audiences. Ability to manage relationships both externally and within Roosevelt University. Ability to establish and maintain effective working relations in a multicultural environment. Ability to navigate personal and potentially difficult conversations and situations with care and tact. Ability to exercise considerable judgment and discretion when working with prospective students, family and school partners. Self-starter and ability to prioritize independently. Excellent organizational, communication (written and verbal), interpersonal skills and attention to detail. A positive and professional demeanor. Ability to demonstrate a commitment to service excellence by embodying Roosevelt’s core values, mission, and vision in every aspect of the role working with students, faculty, staff, and visitors. Experience with database systems like a CRM or SIS to input and access information related to recruitment and enrollment. Demonstrates proficiency in Microsoft Office Suite including Word, Excel, and Outlook. Valid driver’s license and/or means to travel for recruitment. Qualifications
Required Education: A Bachelor’s degree is required. Minimum of 1 year of higher education admission/enrollment management and/or student services or other relevant work experience. Preferred Qualifications: Experience with Slate or another CRM; Experience with Banner or another SIS. Equipment Operated
Basic office equipment: desktop/laptop computer, copier/multi-function device, fax, cellphone and landline telephone. Software systems: CRM (Slate), SIS (Banner), video conferencing (Zoom) and remote communication tool (Microsoft Teams). Working Conditions
Standard climate and noise controlled office environment. Role is mostly sedentary and requires frequent use of wrists for typing, as well as extended time using computer. Responsibilities
Recruitment and Territory Management
Understands and promotes the programs and services offered that contribute to the value and mission of Roosevelt University. Identifies, recruits, and admits prospective students in a designated market. Manages a recruitment territory from inquiry to matriculation. Executes and evaluates recruitment strategies. Conducts outreach by email, phone, or virtually with students, parents and school partners. Participates and/or assists with on-campus recruitment events and visit opportunities including weekend and evening hours.
Relationship Building
Counsels prospective transfer applicants on the admissions process and opportunities at the University. Provides one-on-one and group admissions counseling to diverse populations — admission counseling occurs primarily by in-person or virtual appointments, phone calls, and email. Communicates requirements, expectations, opportunities and success stories with school partners to help support and identify potential students.
Application Management
Manages the transfer applicant pool for all undergraduate programs in the assigned territory. Uses CRM (Slate), outreach, and other tools to facilitate application completion. Thoroughly reviews student credentials in making admission decisions using University guidelines and awarding merit scholarship opportunities. Uses the application and transcripts to evaluate students’ ability to succeed.
Student Guidance
Guides students through the enrollment process, from inquiry or application through matriculation. Provides guidance and pre-advising to prospective students to determine admissibility, appropriate program, location, and resources. Informs students of the various offerings and opportunities available while considering students’ abilities and needs to be successful. Assists students with accessing and understanding general post-admission information and processes like financial aid, residence life, advising and student support services.
Travel
Plans and arranges all phases of local or regional travel where applicable. Travels to local or regional community colleges or other sites for recruitment events. Participates in off-campus events, visit opportunities or meetings to engage with prospective students, families and other partners. Collects and enters prospective student contact information for the CRM system. Application Questions
Required fields are indicated with an asterisk (*). * Do you have an earned Bachelors degree? Yes / No * Which database systems (CRM and/or SIS) do you have experience using? Please list below. (Open Ended Question) * Do you have a valid driver's license and access to a vehicle to travel to off-campus recruitment sites? Yes / No * Do you have at least 1 year experience working in an admissions/enrollment capacity within a higher education setting, or at least 1 year of work experience that may be relevant to this role? Please provide details. (Open Ended Question)
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