Inside Higher Ed
SENIOR PROGRAM COORDINATOR, CURRICULUM & Scheduling, University Registrar
Inside Higher Ed, Boston, Massachusetts, us, 02298
Overview
SENIOR PROGRAM COORDINATOR, CURRICULUM & Scheduling, Enrollment & Student Administration, University Registrar Location: BOSTON, MA, United States • Position Type: Full-Time/Regular • Salary Grade: Grade 26 Responsibilities
Providing detailed operational support for Curriculum and Classroom Management at Boston University. Managing the daily Curriculum Management inbox. Performing ongoing quality control checks on their own work and the departmental schedulers. Providing periodic re-education on process and procedures with academic schedulers in the schools and colleges. Communicating regularly and accurately with internal and external clients. The Senior Program Coordinator works relatively independently but may seek assistance for complex tasks. This role is expected to set priorities in consultation with others and to maintain confidentiality of information. About The Organization
The Office of the University Registrar is part of the Enrollment & Student Administration unit (ENSA). It supports the instructional and student progress endeavors of Boston University by providing quality services to students, faculty, academic and administrative departments, and the public. We supervise registration and the evaluation of transfer credit, maintain student academic records and record grades, issue transcripts, verify enrollment and graduation, issue diplomas, assign classrooms, produce the class schedule, schedule final examinations, and oversee production of the Bulletin and the Degree Advice system. Across the 10 departments of ENSA, we are dedicated to ensuring that our policies, practices, and services meet the needs of an increasingly inclusive University community of students, families, faculty, staff, and alumni. We do so through a lens of respect, and a commitment to encouraging the personal success and productivity of all employees. Requirements
Required Skills A cover letter is required for consideration. About The Candidate A bachelor’s degree and 1-3 years of relevant work experience are required for this position. Customer service skills are highly desirable. We are willing and happy to train any industry-specific skills required to perform this job. Qualifications & Skills
Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers. Ability to compose clear documentation. Familiarity with scheduling. Ability to multi-task, establish priorities, and perform well under pressure. Ability to maintain a high level of data entry accuracy, consistency, and attention to detail. Methodical business process or systems thinker and problem solver. Ability to understand and analyze data; recognize anomalies and apply updates methodically. Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment. Preferred Skills
Experience in a higher education setting. Familiarity with Student Information Systems (Banner or PeopleSoft) or robust relational databases. Project management and process improvement experience. Ability to communicate technical information to non-technical audiences and to give effective group presentations. Technology
Large relational databases; Microsoft Suite with Excel proficiency; Google Sheets. 25Live or other room scheduling software programs. This position is eligible for up to 4 days of remote work per week, dependent on performance and responsibilities. Equal Opportunity
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, military status, pregnancy or related conditions, or marital/parental status. We are a VEVRAA Federal Contractor. To apply: visit the BU jobs page or the SilkRoad link provided in the posting. Note: This posting includes other job ads and information not directly relevant to the Senior Program Coordinator role. Refer to the official BU Careers site for the complete posting and application steps.
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SENIOR PROGRAM COORDINATOR, CURRICULUM & Scheduling, Enrollment & Student Administration, University Registrar Location: BOSTON, MA, United States • Position Type: Full-Time/Regular • Salary Grade: Grade 26 Responsibilities
Providing detailed operational support for Curriculum and Classroom Management at Boston University. Managing the daily Curriculum Management inbox. Performing ongoing quality control checks on their own work and the departmental schedulers. Providing periodic re-education on process and procedures with academic schedulers in the schools and colleges. Communicating regularly and accurately with internal and external clients. The Senior Program Coordinator works relatively independently but may seek assistance for complex tasks. This role is expected to set priorities in consultation with others and to maintain confidentiality of information. About The Organization
The Office of the University Registrar is part of the Enrollment & Student Administration unit (ENSA). It supports the instructional and student progress endeavors of Boston University by providing quality services to students, faculty, academic and administrative departments, and the public. We supervise registration and the evaluation of transfer credit, maintain student academic records and record grades, issue transcripts, verify enrollment and graduation, issue diplomas, assign classrooms, produce the class schedule, schedule final examinations, and oversee production of the Bulletin and the Degree Advice system. Across the 10 departments of ENSA, we are dedicated to ensuring that our policies, practices, and services meet the needs of an increasingly inclusive University community of students, families, faculty, staff, and alumni. We do so through a lens of respect, and a commitment to encouraging the personal success and productivity of all employees. Requirements
Required Skills A cover letter is required for consideration. About The Candidate A bachelor’s degree and 1-3 years of relevant work experience are required for this position. Customer service skills are highly desirable. We are willing and happy to train any industry-specific skills required to perform this job. Qualifications & Skills
Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers. Ability to compose clear documentation. Familiarity with scheduling. Ability to multi-task, establish priorities, and perform well under pressure. Ability to maintain a high level of data entry accuracy, consistency, and attention to detail. Methodical business process or systems thinker and problem solver. Ability to understand and analyze data; recognize anomalies and apply updates methodically. Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment. Preferred Skills
Experience in a higher education setting. Familiarity with Student Information Systems (Banner or PeopleSoft) or robust relational databases. Project management and process improvement experience. Ability to communicate technical information to non-technical audiences and to give effective group presentations. Technology
Large relational databases; Microsoft Suite with Excel proficiency; Google Sheets. 25Live or other room scheduling software programs. This position is eligible for up to 4 days of remote work per week, dependent on performance and responsibilities. Equal Opportunity
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, military status, pregnancy or related conditions, or marital/parental status. We are a VEVRAA Federal Contractor. To apply: visit the BU jobs page or the SilkRoad link provided in the posting. Note: This posting includes other job ads and information not directly relevant to the Senior Program Coordinator role. Refer to the official BU Careers site for the complete posting and application steps.
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