Canon U.S.A., Inc.
Senior Project Implementation Specialist
Canon U.S.A., Inc. is seeking a Senior Project Implementation Specialist to lead and manage complex multi-function device implementation projects within a managed print services environment, and to contribute to the development and delivery of new project management and support services focused on digital transformation. This role involves workflow analyses, observations, and recommendations to optimize business processes. The ideal candidate combines traditional project management expertise with a forward-looking approach to digital transformation, and can work independently or as part of a team. Typically reports to a Senior Manager or Director and may mentor one or two less experienced staff. This role bridges traditional project implementation with digital transformation support, balancing tactical project execution with strategic service development, and emphasizes customer engagement, process improvement, and cross-functional collaboration. The position can be based in Melville, NY; Dallas, TX; Chicago, IL; Los Angeles, CA; Philadelphia, PA; Orlando, FL. This is a full-time, hybrid role requiring in-office presence MondayWednesday with option to work remotely on the remaining days unless business needs require in-office attendance on other days. Work schedules may change based on business needs. Your Impact
KEY RESPONSIBILITIES
Project Planning & Execution: Develop and manage comprehensive project plans for device implementations and digital transformation initiatives with limited supervision; coordinate internal and external resources; manage on-site resources and logistics as needed; monitor progress and adjust plans; identify risks and develop mitigation strategies; resolve issues and ensure deliverables meet quality standards and client requirements; conduct post-project reviews and apply lessons learned; utilize PM tools to track progress and report performance; contribute to tool and template development. Stakeholder Engagement & Communication: Serve as primary point of contact for stakeholders; run regular status meetings; provide updates to all levels, including C-Level leadership; manage expectations and align goals with stakeholder needs; collaborate with Canon business units to improve processes and implement new technologies; mentor team members and promote continuous learning; gather and apply feedback from clients. Workflow Analysis & Digital Transformation: Support on-site and remote assessments of current-state workflows; identify inefficiencies and opportunities for automation or digitization; develop and present workflow improvement recommendations, including technology solutions or process redesigns; examples include paper-to-digital automation, print optimization, document management, and device onboarding. About You: The Skills & Expertise You Bring
Bachelors degree in business, Information Systems, or related field (or equivalent experience) 5+ years of experience in project management, preferably in document management or managed print services Experience managing or supporting digital transformation projects Familiarity with Daptiv or similar project management software preferred Strong understanding of print workflows and paper-to-digital automation Willingness and ability to travel up to 30% nationwide Valid state drivers license required Certifications & Licenses
Project+ or equivalent project management certification Project Management Professional (PMP) certification preferred but not required Six Sigma or similar process improvement training is a plus Daptiv software training is a plus Other Expectations
Knowledge of the document management industry (preferred) Ability to manage multiple concurrent projects with competing priorities Strong critical thinking and problem-solving skills Experience interacting with clients at all organizational levels, including C-Level executives Professionalism, adaptability, and customer service orientation Meticulous attention to detail; self-starter with the ability to work independently and collaboratively Ability to convey technical content clearly; strong written and verbal communication Proficiency with MS Office 365 applications (Word, PowerPoint, Excel, Visio, Teams) Experience managing projects in a matrix environment Willingness to work flexible hours, including evenings and weekends, as needed Knowledge of Canon and/or partner/vendor hardware and solutions Physical Demands & Work Environment
Requires long periods of walking/standing at customer sites Ability to lift/move up to 50 lbs Salary: Anticipated base range $76,150 - $114,040 annually. Company Overview
Canon U.S.A., Inc. is a leading provider of imaging solutions with approximately $28.5 billion in global revenue. Canon is committed to its Kyosei philosophy of social and environmental responsibility. For more information, visit www.usa.canon.com. What We Offer
You will join a leader in digital imaging with opportunities to impact and grow your career. Canon provides competitive compensation and benefits. Perks include employee referral bonuses, employee discounts, a casual dress option, volunteer opportunities, and Canon welcome merchandise. Benefits and compensation details are available on the Canon careers site. Work Style & Posting Tags
Hybrid work arrangement; posting tags include #PM19, #LI-AV1, #LI-HYBRID. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. You must be legally authorized to work in the United States and reside in the United States at the time of hire. Visa sponsorship is not available. #J-18808-Ljbffr
Canon U.S.A., Inc. is seeking a Senior Project Implementation Specialist to lead and manage complex multi-function device implementation projects within a managed print services environment, and to contribute to the development and delivery of new project management and support services focused on digital transformation. This role involves workflow analyses, observations, and recommendations to optimize business processes. The ideal candidate combines traditional project management expertise with a forward-looking approach to digital transformation, and can work independently or as part of a team. Typically reports to a Senior Manager or Director and may mentor one or two less experienced staff. This role bridges traditional project implementation with digital transformation support, balancing tactical project execution with strategic service development, and emphasizes customer engagement, process improvement, and cross-functional collaboration. The position can be based in Melville, NY; Dallas, TX; Chicago, IL; Los Angeles, CA; Philadelphia, PA; Orlando, FL. This is a full-time, hybrid role requiring in-office presence MondayWednesday with option to work remotely on the remaining days unless business needs require in-office attendance on other days. Work schedules may change based on business needs. Your Impact
KEY RESPONSIBILITIES
Project Planning & Execution: Develop and manage comprehensive project plans for device implementations and digital transformation initiatives with limited supervision; coordinate internal and external resources; manage on-site resources and logistics as needed; monitor progress and adjust plans; identify risks and develop mitigation strategies; resolve issues and ensure deliverables meet quality standards and client requirements; conduct post-project reviews and apply lessons learned; utilize PM tools to track progress and report performance; contribute to tool and template development. Stakeholder Engagement & Communication: Serve as primary point of contact for stakeholders; run regular status meetings; provide updates to all levels, including C-Level leadership; manage expectations and align goals with stakeholder needs; collaborate with Canon business units to improve processes and implement new technologies; mentor team members and promote continuous learning; gather and apply feedback from clients. Workflow Analysis & Digital Transformation: Support on-site and remote assessments of current-state workflows; identify inefficiencies and opportunities for automation or digitization; develop and present workflow improvement recommendations, including technology solutions or process redesigns; examples include paper-to-digital automation, print optimization, document management, and device onboarding. About You: The Skills & Expertise You Bring
Bachelors degree in business, Information Systems, or related field (or equivalent experience) 5+ years of experience in project management, preferably in document management or managed print services Experience managing or supporting digital transformation projects Familiarity with Daptiv or similar project management software preferred Strong understanding of print workflows and paper-to-digital automation Willingness and ability to travel up to 30% nationwide Valid state drivers license required Certifications & Licenses
Project+ or equivalent project management certification Project Management Professional (PMP) certification preferred but not required Six Sigma or similar process improvement training is a plus Daptiv software training is a plus Other Expectations
Knowledge of the document management industry (preferred) Ability to manage multiple concurrent projects with competing priorities Strong critical thinking and problem-solving skills Experience interacting with clients at all organizational levels, including C-Level executives Professionalism, adaptability, and customer service orientation Meticulous attention to detail; self-starter with the ability to work independently and collaboratively Ability to convey technical content clearly; strong written and verbal communication Proficiency with MS Office 365 applications (Word, PowerPoint, Excel, Visio, Teams) Experience managing projects in a matrix environment Willingness to work flexible hours, including evenings and weekends, as needed Knowledge of Canon and/or partner/vendor hardware and solutions Physical Demands & Work Environment
Requires long periods of walking/standing at customer sites Ability to lift/move up to 50 lbs Salary: Anticipated base range $76,150 - $114,040 annually. Company Overview
Canon U.S.A., Inc. is a leading provider of imaging solutions with approximately $28.5 billion in global revenue. Canon is committed to its Kyosei philosophy of social and environmental responsibility. For more information, visit www.usa.canon.com. What We Offer
You will join a leader in digital imaging with opportunities to impact and grow your career. Canon provides competitive compensation and benefits. Perks include employee referral bonuses, employee discounts, a casual dress option, volunteer opportunities, and Canon welcome merchandise. Benefits and compensation details are available on the Canon careers site. Work Style & Posting Tags
Hybrid work arrangement; posting tags include #PM19, #LI-AV1, #LI-HYBRID. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. You must be legally authorized to work in the United States and reside in the United States at the time of hire. Visa sponsorship is not available. #J-18808-Ljbffr