Actalent
Voice Engineer Opportunity In St. Louis, MO
Performs product and component management to ensure technical viability and cost-effectiveness from the point where it is evaluated through implementation and support, to retirement. Uses technical expertise to help business partners and others by answering technical questions regarding the usage, trouble-shooting and functionality of delivery systems products to ensure effective implementation and usage of delivery system products. Applies knowledge of computing systems to choose appropriate troubleshooting techniques to resolve complex, escalated delivery systems problems. Works with appropriate product supplier for enhancements and issues not resolved in-house. Chooses appropriate computing products and methods to ensure requirements are met for security, problem management, capacity/performance management and operational management. Documents resolutions/analyses according to support procedures. Knowledge of existing certification standards for classified telephones (CNSS TSG, NTSWG) Expert level knowledge of Avaya and Cisco infrastructure and applications (including Cisco Unity Connection, PCCE, CUCM, Avaya Comm Manager) Knowledge of Oracle infrastructure a plus The pay range for this position is $102000.00 - $138000.00/yr. TBD will get this from manager but will be boeing benefits This is a hybrid position in Saint Louis,MO. This position is anticipated to close on Sep 23, 2025.
Performs product and component management to ensure technical viability and cost-effectiveness from the point where it is evaluated through implementation and support, to retirement. Uses technical expertise to help business partners and others by answering technical questions regarding the usage, trouble-shooting and functionality of delivery systems products to ensure effective implementation and usage of delivery system products. Applies knowledge of computing systems to choose appropriate troubleshooting techniques to resolve complex, escalated delivery systems problems. Works with appropriate product supplier for enhancements and issues not resolved in-house. Chooses appropriate computing products and methods to ensure requirements are met for security, problem management, capacity/performance management and operational management. Documents resolutions/analyses according to support procedures. Knowledge of existing certification standards for classified telephones (CNSS TSG, NTSWG) Expert level knowledge of Avaya and Cisco infrastructure and applications (including Cisco Unity Connection, PCCE, CUCM, Avaya Comm Manager) Knowledge of Oracle infrastructure a plus The pay range for this position is $102000.00 - $138000.00/yr. TBD will get this from manager but will be boeing benefits This is a hybrid position in Saint Louis,MO. This position is anticipated to close on Sep 23, 2025.