State of California
Administrative functions. Analyze EEO case data and prepare statistical reports. Use independent judgment in working with vendors and preparing contract documents for submission. Coordinate with the LMS team on quarterly reports for sexual harassment prevention training (SHPT). Contact deputy directors to inform them of staff in their division who are out of compliance with SHPT requirements. Act as the primary CalHR Discrimination Complaint Tracking System (DCTS) management analyst. Research and analyze data reporting for the State Personnel Board Compliance Review. Coordinate the annual policy release with other stakeholder groups and update EEO policies with any changes in statutes, regulations, or rules. Act as the accessibility coordinator for the EEO Office. Research and analyze data needed for annual workforce analysis.
Investigation related support: Extract and analyze digital data files. Assist investigators with transcribing interviews, downloading and reviewing information from email pulls and other information sources.
Independently oversee the LEAP program: Maintain knowledge (status) of Limited Examination Appointment Program (LEAP) candidates. Assist in communication with key Departmental contacts, provide tools and information to candidates and supervisors, inform candidates of what to expect during the Job Exam Period (JEP), and effectively address issues that may arise throughout the JEP.
Research related tasks: Public Information Act (PRA) requests. Research and gather documents required for public records act requests; assist with researching, compiling, redacting, and preparation of responses to PRA requests. Assist in other research related activities, including Departmental policy research, and updates. Research and track EEO related legislative bills.
Use independent judgment in processing of religious accommodation requests.
If you would like to share how you learned about this career opportunity, please take a moment to complete our brief Recruitment Survey .
Need help with applying for positions, taking an examination, or preparing for interviews? Our team is here to support you, reach out anytime at Recruiter@dss.ca.gov For guidance on applying for a state job, visit Three Steps to a State Job .
Follow us on LinkedIn to stay up to date on our latest opportunities.
You will find additional information about the job in the Duty Statement .
Working Conditions
This position is eligible for hybrid work in accordance with the Governor's Executive Order N-22-25 and at the sole discretion of the Department of Social Services under California Government Code Section 14200. All telework schedules are subject to change and may be re-evaluated at any time. The incumbent will be expected to report for in office work and attend work related in-person events as deemed operationally necessary. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the CDSS policies. The successful candidate must reside in California upon appointment. The successful candidate must reside in California upon appointment.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification. STAFF SERVICES ANALYST Additional Documents
Job Application Package Checklist Duty Statement
Position Details
Job Code #: JC-491509
Position #(s): 800-050-5157-910
Working Title: Staff Services Analyst
Classification: STAFF SERVICES ANALYST $3,861.00 - $4,839.00 A $4,181.00 - $5,233.00 B $5,014.00 - $6,276.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions: 1
Work Location: Sacramento County
Telework: Hybrid
Job Type: Permanent, Full Time
Department Information Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.
It is the mission of the Equal Employment Opportunity (EEO) Office within the California Department of Social Services (CDSS) to ensure equal employment opportunity to all employees and applicants of CDSS.
CDSS Guiding Principles
Diversity. Equity. Inclusion. Accessibility. Belonging.
We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.
Community Engagement
We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.
Empowerment
We engage, operate, and advocate from the understanding that each community and person has desires and capabilities to lead in their own life.
Quality Services
We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.
Data Defined Outcomes
We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.
Special Requirements Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application in order to be considered for this position.
Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver's license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.
In order to be considered for this position, you must submit a standard application (STD.376), and a Statement of Qualification as outlined below. In the Explanations section of the STD.678, you must indicate your appointment eligibility (list, transfer, permissive reinstatement, etc.). A resume does not take the place of a Statement of Qualifications.
Statement of Qualifications (SOQ):
1. Please provide a narrative discussion of how your education, training, experience, and skills meet the desirable qualification for this position. A resume does not take the place of the SOQ. 2. Why do you want to work in the Equal Employment Opportunity (EEO) field? 3. How do you handle multiple competing priorities?
Note: Responses must be limited to two pages of 8 ½ by 11-inch paper, with one-inch margins and a font size no smaller than 11pt.
You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is not complete. Resumes will not take the place of employment history.
If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.
Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.
Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 9/19/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Social Services California Department of Social Services Attn: Classification & Pay Unit P.O.Box 944243
Sacramento , CA 94244-2430
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Social Services California Department of Social Services Classification & Pay Unit 744 P Street, MS 8-15-58
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - (SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
• A high degree of initiative, professionalism, confidentiality and the ability to interact effectively with all levels of staff and management.
• Ability to handle sensitive and confidential assignments with tact, discretion and diplomacy.
• Flexibility in adapting to changes in priorities, assignments and other interruptions which may impact pre-established timelines and courses of action.
• Ability to reason logically and utilize a variety of analytical techniques to resolve complex problems.
• Ability to work with statistical reports.
• Excellent research skills.
• Ability to handle multiple projects simultaneously and meet deadlines.
• The ability to communicate information/ideas in a clear, concise, and professional manner both verbally and in writing.
• The ability to compose reports, letters, spreadsheets, and other relevant documents.
• Ability to read, interpret and apply laws, rules, regulations, and policies to a set of facts and draw a conclusion.
• Excellent attendance.
Benefits There are many benefits to joining our team! The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.
TRANSPORTATION REIMBURSEMENT
Public transit (mass transit) passes.
100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS). 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
Vanpool drivers and riders
100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.
Click here to view all the attractive benefits available to state employees!
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Joanne Bailey (916) 657-2326 Joanne.Bailey@dss.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Office (916) 657-2326 EEOoffice@dss.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Personal Leave Program (PLP) 2025
Personal Leave Program (PLP) 2025 - Salaries do not reflect reductions from the Personal Leave Program, please see the applicable Memorandum of Understanding (MOU) for additional information on the length and percentage of reductions.
Examination Information
Those interested in obtaining employment with any state agency must apply and compete through the state hiring and recruitment process.
To apply for the examination for this position, click on the link below to search for the examination and follow the "How to Apply" instructions in the examination announcement:
CalCareers Exam/Assessment Search
Successful examination applicants are placed on an eligibility list. If you already have list eligibility for this classification, you do not need to retake the examination. Applicants should refer to their examination results or check their CalCareer account for specific list eligibility expiration dates and to re-take the examination when necessary. For questions regarding the examination process, please contact the Examination Unit at: Examinations@dss.ca.gov .
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Investigation related support: Extract and analyze digital data files. Assist investigators with transcribing interviews, downloading and reviewing information from email pulls and other information sources.
Independently oversee the LEAP program: Maintain knowledge (status) of Limited Examination Appointment Program (LEAP) candidates. Assist in communication with key Departmental contacts, provide tools and information to candidates and supervisors, inform candidates of what to expect during the Job Exam Period (JEP), and effectively address issues that may arise throughout the JEP.
Research related tasks: Public Information Act (PRA) requests. Research and gather documents required for public records act requests; assist with researching, compiling, redacting, and preparation of responses to PRA requests. Assist in other research related activities, including Departmental policy research, and updates. Research and track EEO related legislative bills.
Use independent judgment in processing of religious accommodation requests.
If you would like to share how you learned about this career opportunity, please take a moment to complete our brief Recruitment Survey .
Need help with applying for positions, taking an examination, or preparing for interviews? Our team is here to support you, reach out anytime at Recruiter@dss.ca.gov For guidance on applying for a state job, visit Three Steps to a State Job .
Follow us on LinkedIn to stay up to date on our latest opportunities.
You will find additional information about the job in the Duty Statement .
Working Conditions
This position is eligible for hybrid work in accordance with the Governor's Executive Order N-22-25 and at the sole discretion of the Department of Social Services under California Government Code Section 14200. All telework schedules are subject to change and may be re-evaluated at any time. The incumbent will be expected to report for in office work and attend work related in-person events as deemed operationally necessary. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the CDSS policies. The successful candidate must reside in California upon appointment. The successful candidate must reside in California upon appointment.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification. STAFF SERVICES ANALYST Additional Documents
Job Application Package Checklist Duty Statement
Position Details
Job Code #: JC-491509
Position #(s): 800-050-5157-910
Working Title: Staff Services Analyst
Classification: STAFF SERVICES ANALYST $3,861.00 - $4,839.00 A $4,181.00 - $5,233.00 B $5,014.00 - $6,276.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions: 1
Work Location: Sacramento County
Telework: Hybrid
Job Type: Permanent, Full Time
Department Information Are you interested in making a difference in the lives of fellow Californians while achieving your career goals? Do you set high standards for yourself and enjoy a collaborative and challenging work environment? The mission of the California Department of Social Services is to serve, protect, and support the people of California experiencing need in ways that empower wellbeing and disrupt systemic inequities. The vision of the California Department of Social Services is to provide quality services with a commitment to an inclusive, diverse, and equitable California where all people can thrive.
It is the mission of the Equal Employment Opportunity (EEO) Office within the California Department of Social Services (CDSS) to ensure equal employment opportunity to all employees and applicants of CDSS.
CDSS Guiding Principles
Diversity. Equity. Inclusion. Accessibility. Belonging.
We ensure opportunities for everyone to participate in a meaningful way in fulfilling the mission and vision of CDSS.
Community Engagement
We prioritize the lived experiences of community members as a driving force behind the creation, implementation, desired impact, or change of programs and services.
Empowerment
We engage, operate, and advocate from the understanding that each community and person has desires and capabilities to lead in their own life.
Quality Services
We provide services that align intent and impact by ensuring that they are accessible, community driven, interconnected, and continuously improved.
Data Defined Outcomes
We equitably collect and analyze data, take data-driven action, and measure outcomes relevant to those we serve, ensuring transparency and accountability.
Special Requirements Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application in order to be considered for this position.
Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver's license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.
In order to be considered for this position, you must submit a standard application (STD.376), and a Statement of Qualification as outlined below. In the Explanations section of the STD.678, you must indicate your appointment eligibility (list, transfer, permissive reinstatement, etc.). A resume does not take the place of a Statement of Qualifications.
Statement of Qualifications (SOQ):
1. Please provide a narrative discussion of how your education, training, experience, and skills meet the desirable qualification for this position. A resume does not take the place of the SOQ. 2. Why do you want to work in the Equal Employment Opportunity (EEO) field? 3. How do you handle multiple competing priorities?
Note: Responses must be limited to two pages of 8 ½ by 11-inch paper, with one-inch margins and a font size no smaller than 11pt.
You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is not complete. Resumes will not take the place of employment history.
If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.
Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.
Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 9/19/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Social Services California Department of Social Services Attn: Classification & Pay Unit P.O.Box 944243
Sacramento , CA 94244-2430
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Social Services California Department of Social Services Classification & Pay Unit 744 P Street, MS 8-15-58
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - (SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
• A high degree of initiative, professionalism, confidentiality and the ability to interact effectively with all levels of staff and management.
• Ability to handle sensitive and confidential assignments with tact, discretion and diplomacy.
• Flexibility in adapting to changes in priorities, assignments and other interruptions which may impact pre-established timelines and courses of action.
• Ability to reason logically and utilize a variety of analytical techniques to resolve complex problems.
• Ability to work with statistical reports.
• Excellent research skills.
• Ability to handle multiple projects simultaneously and meet deadlines.
• The ability to communicate information/ideas in a clear, concise, and professional manner both verbally and in writing.
• The ability to compose reports, letters, spreadsheets, and other relevant documents.
• Ability to read, interpret and apply laws, rules, regulations, and policies to a set of facts and draw a conclusion.
• Excellent attendance.
Benefits There are many benefits to joining our team! The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.
TRANSPORTATION REIMBURSEMENT
Public transit (mass transit) passes.
100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS). 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
Vanpool drivers and riders
100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.
Click here to view all the attractive benefits available to state employees!
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Joanne Bailey (916) 657-2326 Joanne.Bailey@dss.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Office (916) 657-2326 EEOoffice@dss.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Personal Leave Program (PLP) 2025
Personal Leave Program (PLP) 2025 - Salaries do not reflect reductions from the Personal Leave Program, please see the applicable Memorandum of Understanding (MOU) for additional information on the length and percentage of reductions.
Examination Information
Those interested in obtaining employment with any state agency must apply and compete through the state hiring and recruitment process.
To apply for the examination for this position, click on the link below to search for the examination and follow the "How to Apply" instructions in the examination announcement:
CalCareers Exam/Assessment Search
Successful examination applicants are placed on an eligibility list. If you already have list eligibility for this classification, you do not need to retake the examination. Applicants should refer to their examination results or check their CalCareer account for specific list eligibility expiration dates and to re-take the examination when necessary. For questions regarding the examination process, please contact the Examination Unit at: Examinations@dss.ca.gov .
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.