LHH Recruitment Solutions
Call Center Specialist
LHH Recruitment Solutions, San Diego, California, United States, 92189
Remote Call Center Specialist
Pay:
$21.50/hour Schedule:
Monday-Saturday, shifts between 7:00am - 6:45pm Hours:
Full-Time, 40 hours/week Location:
Fully Remote (Must reside in California) Type:
Temp-to-Hire
About the Role: LHH has partnered with a mission-driven organization in the financial services industry that is seeking a dedicated and customer-focused Call Center Specialist. This is a high-volume inbound call role where you'll be the first point of contact for customers needing assistance with their online banking experience.
This is a great opportunity to join a company that is deeply rooted in the community and committed to making a meaningful impact by supporting its members every day. The team culture is positive, collaborative, and supportive, an environment where growth and teamwork are encouraged!
Key Responsibilities: Handle a high volume of inbound calls with professionalism and empathy
Assist customers with online banking issues, account updates, and troubleshooting
Transfer calls to appropriate departments when necessary
Deliver exceptional service to support and retain valued members
Follow detailed procedures and maintain accurate records of interactions
Qualifications:
Strong commitment to customer service
Experience in a high-volume call center environment
Excellent communication and problem-solving skills
Comfortable navigating online systems and tools
Availability to work flexible shifts Monday through Saturday between 7:00am and 6:45pm
Bilingual in Spanish is a plus and may qualify for higher pay
Must reside in California
What's Offered:
Comprehensive training to ensure your success
100% remote work
Temp-to-hire opportunity with long-term potential
A values-driven workplace that supports its people and community
If you meet the requirements, please apply today!
Pay Details:
$21.75 to $22.75 per hour
Search managed by:
Alicia Fritzal
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$21.50/hour Schedule:
Monday-Saturday, shifts between 7:00am - 6:45pm Hours:
Full-Time, 40 hours/week Location:
Fully Remote (Must reside in California) Type:
Temp-to-Hire
About the Role: LHH has partnered with a mission-driven organization in the financial services industry that is seeking a dedicated and customer-focused Call Center Specialist. This is a high-volume inbound call role where you'll be the first point of contact for customers needing assistance with their online banking experience.
This is a great opportunity to join a company that is deeply rooted in the community and committed to making a meaningful impact by supporting its members every day. The team culture is positive, collaborative, and supportive, an environment where growth and teamwork are encouraged!
Key Responsibilities: Handle a high volume of inbound calls with professionalism and empathy
Assist customers with online banking issues, account updates, and troubleshooting
Transfer calls to appropriate departments when necessary
Deliver exceptional service to support and retain valued members
Follow detailed procedures and maintain accurate records of interactions
Qualifications:
Strong commitment to customer service
Experience in a high-volume call center environment
Excellent communication and problem-solving skills
Comfortable navigating online systems and tools
Availability to work flexible shifts Monday through Saturday between 7:00am and 6:45pm
Bilingual in Spanish is a plus and may qualify for higher pay
Must reside in California
What's Offered:
Comprehensive training to ensure your success
100% remote work
Temp-to-hire opportunity with long-term potential
A values-driven workplace that supports its people and community
If you meet the requirements, please apply today!
Pay Details:
$21.75 to $22.75 per hour
Search managed by:
Alicia Fritzal
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
Massachusetts Candidates Only:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.