The Jonus Group
Commercial/Personal Insurance Customer Service Representative
Job Summary
An established insurance agency looking for a dedicated Commercial/Personal Insurance Customer Service Representative to join a dynamic commercial department.
Responsibilities:
Provide exceptional customer service to clients, addressing inquiries, resolving issues, and recommending appropriate coverage. Assist Account Executives with account retention and general back-office support. Perform policy quoting, binding, issuing, and handling new and renewal marketing. Identify account rounding opportunities and suggest applicable coverage. Collaborate closely with producers and an experienced service team. Demonstrate independent thinking and problem-solving skills. Contribute to projects and assignments as needed. Qualifications:
1-3 years of experience working with an independent brokerage or agency. Active Property & Casualty (P&C) license. College degree preferred but not required. Proven experience working in a team environment. Strong customer-facing skills with experience in direct client interactions. Proficiency in data entry and online quoting systems. Ability to provide administrative support, including inputting account information into systems. Excellent communication and professional customer service skills. Compensation:
Compensation: Between $50K - $60K+ (based on experience). Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
#LI-JS1
Job Summary
An established insurance agency looking for a dedicated Commercial/Personal Insurance Customer Service Representative to join a dynamic commercial department.
Responsibilities:
Provide exceptional customer service to clients, addressing inquiries, resolving issues, and recommending appropriate coverage. Assist Account Executives with account retention and general back-office support. Perform policy quoting, binding, issuing, and handling new and renewal marketing. Identify account rounding opportunities and suggest applicable coverage. Collaborate closely with producers and an experienced service team. Demonstrate independent thinking and problem-solving skills. Contribute to projects and assignments as needed. Qualifications:
1-3 years of experience working with an independent brokerage or agency. Active Property & Casualty (P&C) license. College degree preferred but not required. Proven experience working in a team environment. Strong customer-facing skills with experience in direct client interactions. Proficiency in data entry and online quoting systems. Ability to provide administrative support, including inputting account information into systems. Excellent communication and professional customer service skills. Compensation:
Compensation: Between $50K - $60K+ (based on experience). Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
#LI-JS1