Data Analyst Job at Aditi Consulting in Plano

Overview

We are seeking a results-oriented IT administrator to manage our retail store technology infrastructure. The candidate will be responsible for managing existing platforms, hardware and software, performing troubleshooting to resolve AV and IT issues and maintaining our networks and servers. This position will also play an important role in the selection, development, and deployment of all new additions to the technology deployed into our customer-facing environments.

Base pay range

$30.00/hr - $33.00/hr

Responsibilities

• Monitor, maintain, and deploy network and server systems
• Develop a streamlined process for upgrading, installing, and configuring new hardware and software with guidance from the Sr. Manager of Technology and Systems
• Establish and enforce security protocols and procedures to prevent potential threats
• Strengthen and manage internal security through inspection, audit, and approval processes
• Create user accounts and manage access control
• Perform diagnostic tests and debugging procedures to optimize retail technology and systems
• Document and standardize processes for use by retail team and back-office support teams
• Support new technology rollouts for testing and deployment
• Develop strong relationships with Global, and local Systems and Security teams
• Assist Retail Store Operating Partners with guidance on deployment and technical support for systems used within operated retail stores and retail partner locations

Requirements

• Ability to work cooperatively and build strong relationships with peers and leadership, sharing ideas and developing effective business processes in support of the company mission
• Ability to collaborate and be comfortable dealing with ambiguity, influencing across multiple complex organizations, creating effective business partnerships
• Polished interpersonal skills, including strong verbal and written communication skills in local market language
• Ability to effectively manage multiple projects, have attention to detail, and work effectively under deadlines in a collaborative and matrixed environment

Skills and Qualifications

• Bachelor’s degree in computer science, information technology, information systems or similar
• Experience in the retail AV/IT telecommunications industry is a plus
• Applicable professional qualification such as Microsoft, AWS, Oracle or Cisco certification
• At least 2 years’ experience in a similar role
• Extensive experience with AV and IT systems, networks and related technologies including wireless networking, routing and switching, multimedia systems and broadband technology standards
• Solid knowledge of best practices in IT administration and system security
• Strong analytical and problem-solving skills
• Excellent interpersonal and communication skills
• Periodic availability required for after hours, weekends, and holidays to support and align with retail business operating hours
• Ability to travel 20% of the time with possibility to increase up to 40% to support future growth of the organization

Pay transparency

The typical base pay for this role across the U.S. is: $30.00 - $33.00/hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.