Kelley Create is hiring: Delivery Driver/ Installer in Kent

Overview

Delivery Driver/Installer role at Kelley Create. This position supports delivering, setting up, and installing products at customer locations with an emphasis on safe, timely transportation and high customer satisfaction.

Base pay range

$22.00/hr - $25.00/hr

Job Title: Delivery Driver/Installer

Dept: Service

Reports To: Warehouse Manager

FLSA Status: Non-Exempt Full-Time

Salary Range: $22.00 - $25.00

Benefits: Benefit Eligible

Summary

We are seeking a reliable and customer-focused Delivery Driver Installer to deliver, set up, and install products at customer locations. The ideal candidate will ensure safe and timely transportation of goods, proper assembly or installation, and maintain a high level of customer satisfaction throughout the delivery process.

Essential Duties and Responsibilities

Delivery Driver Duties

• Load, transport, and deliver items to clients or businesses in a safe and timely manner
• Review orders before and after delivery to ensure accuracy and customer satisfaction
• Assemble, install, and test delivered products as required (e.g., appliances, furniture, electronics)
• Communicate effectively with customers to coordinate delivery times and resolve issues
• Operate delivery vehicles and follow all transportation laws and safety guidelines
• Handle products with care to avoid damage during loading/unloading and installation
• Obtain delivery confirmations, signatures, and necessary documentation
• Maintain cleanliness and basic maintenance of the delivery vehicle
• Report any issues, delays, or accidents to the dispatcher or supervisor
• Follow company procedures and protocols for installation and customer service

Warehouse Duties

• Assist in receiving, unloading, and storing incoming shipments
• Pick, pack, and prepare orders for delivery
• Organize and maintain inventory, ensuring products are labeled and stored correctly
• Conduct routine inventory checks to report any discrepancies or shortages
• Operate warehouse equipment such as pallet jacks, forklifts (if certified), or hand trucks
• Maintain cleanliness and organization of the warehouse to ensure a safe working environment
• Follow all safety protocols while handling materials and using equipment
• Assist in other warehouse tasks as assigned by supervisors

Competencies

• Customer Focus: Demonstrate understanding and compassion for concerns, address inquiries and complaints, and strive for customer satisfaction
• Communication Skills: Clear, professional communication with customers and team members
• Problem-Solving Skills: Identify root causes and develop effective solutions
• Time Management: Prioritize tasks to manage multiple inquiries and issues
• Adaptability: Adjust to changing needs and remain effective under pressure

Qualifications

• High school diploma or equivalent
• Valid driver's license and clean driving record
• Proven experience as a delivery driver, installer, or in a related field
• Ability to operate delivery vehicles (vans, box trucks, etc.)
• Familiarity with GPS devices and mobile apps for routing and delivery tracking
• Physical stamina to lift, carry, and install heavy items (up to 75 lbs)
• Basic mechanical or technical skills for installation tasks
• Excellent time management and organizational skills
• Strong interpersonal and customer service skills

Supervisory Responsibilities

This position does not have supervisory responsibilities.

Physical Demands and Work Environment

• Work is performed both indoors (warehouse) and outdoors (delivering goods)
• Ability to work in varying weather conditions
• Shift hours may vary, and occasional overtime may be required
• Reaching with hands and arms to type and read documents; reading and responding to documents in hard copy and electronic form
• Lift and carry up to 75 lbs as required

Benefits

• Medical Insurance
• Dental/Vision Insurance
• Life Insurance
• Flexible Spending Account Options
• Supplemental insurance
• 401K with company match
• Profit Sharing upon goal attainment
• Paid Time Off
• Paid Holidays
• Ongoing training opportunities

Equal Opportunity Employer

Kelley Create is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status. In addition to federal law requirements, Kelley Create complies with applicable state and local laws governing nondiscrimination in employment.