Delivery Driver Job at Kelley Create in Burlington

Overview

Kelley Create is a dynamic and innovative company dedicated to helping our partners grow their businesses while supporting the success of our co-workers and ourselves. We pride ourselves on delivering exceptional customer service and are committed to driving growth and success in our industry.

Job Title: Delivery Driver/Warehouse

Dept: Service

Reports To: Warehouse Manager

FLSA Status: Non-Exempt, Full-Time

Base pay range: $20.00/hr - $24.00/hr

Benefits: Benefit Eligible

Summary: We seek a reliable and hardworking Delivery Driver / Warehouse Worker to join our team. This role involves delivering products to customers in a timely, safe manner and assisting with warehouse operations, including loading, unloading, and inventory management. The ideal candidate is detail-oriented, customer-focused, and capable of handling physical tasks.

Delivery Driver Duties

• Safely operate company vehicles (vans, trucks, etc.) to deliver goods to customers or job sites.
• Load and unload delivery vehicles with care to avoid damage.
• Plan delivery routes efficiently to meet scheduled delivery times.
• Verify the accuracy of delivery orders before leaving the warehouse.
• Interact with customers professionally, ensuring satisfaction with the delivery.
• Obtain signatures and documentation to confirm deliveries.
• Inspect vehicles before and after trips to ensure road safety (check tire pressure, oil, fuel levels, etc.).
• Follow all traffic laws and company safety policies.
• Make sure the vehicle is clean and tidy inside and out.
• Report any accidents, delivery issues, or vehicle malfunctions to management.

Warehouse Duties

• Assist in receiving, unloading, and storing incoming shipments.
• Pick, pack, and prepare orders for delivery.
• Organize and maintain inventory, ensuring products are labeled and stored correctly.
• Conduct routine inventory checks to report any discrepancies or shortages.
• Operate warehouse equipment such as pallet jacks, forklifts (if certified), or hand trucks.
• Maintain cleanliness and organization of the warehouse to ensure a safe working environment.
• Follow all safety protocols while handling materials and using equipment.
• Assist in other warehouse tasks as assigned by supervisors.

Competencies

• Customer Focus: Demonstrates understanding and compassion for concerns and issues; promptly addresses inquiries and strives for customer satisfaction.
• Communication Skills: Clearly and effectively communicates with customers and team members; writes concise and professional messages.
• Problem-Solving: Identifies root causes and develops effective solutions; makes sound quick decisions to address needs.
• Time Management: Prioritizes tasks to manage multiple inquiries and issues effectively.
• Adaptability: Adapts to changing needs and remains calm under pressure; quickly learns new procedures and systems.

Qualifications

• Valid driver’s license with a clean driving record.
• High school diploma or equivalent.
• Previous experience as a delivery driver and/or warehouse worker is preferred.
• Ability to operate delivery vehicles and warehouse equipment safely.
• Physical ability to lift heavy packages (up to 50 lbs.) and perform manual labor for extended periods.
• Strong organizational skills and attention to detail.
• Excellent communication skills and a customer service-oriented attitude.
• Ability to follow directions, work independently, and handle multiple tasks.
• Knowledge of safety regulations related to driving and warehouse operations.
• Forklift certification (a plus but not required).

Supervisory Responsibilities

This position does not have supervisory responsibilities.

Physical Demands and Work Environment

• Work is performed both indoors (warehouse) and outdoors (delivering goods).
• Ability to work in varying weather conditions, including heat, cold, and rain.
• Shift hours may vary, and occasional overtime may be required.
• Reaching with hands and arms to type and respond to documents; vision requirements for reading.
• May regularly lift and carry up to 15 pounds of documents; ability to handle heavier items as needed.

Benefits

• Medical Insurance
• Dental/Vision Insurance
• Life Insurance
• Flexible Spending Account Options
• Supplemental insurance
• 401K with company match
• Profit Sharing upon goal attainment
• Paid Time Off
• Paid Holidays
• Ongoing training opportunities

Equal Opportunity Employer

Kelley Create is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status. In addition to federal law requirements, Kelley Create complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.