Business Analyst II Job at Morgan White Group in Ridgeland

THIS POSITION IS ONSITE IN JACKSON, MISSISSIPPI. (NOT A REMOTE POSITION)

The Business Analyst II reports to the Software Development Manager in the MWG Technologies division. The position is an exempt, salaried role and is an on-premises position located at 500 Steed Road, Ridgeland, MS 39157.

GENERAL JOB DUTIES AND RESPONSIBILITIES:

The Business Analyst II serves as a mid-level contributor responsible for analyzing business needs, identifying opportunities for process improvement, and ensuring technology solutions align with organizational objectives. This role requires independent problem-solving, strong communication, and the ability to manage moderately complex projects while collaborating with cross-functional teams. To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Work closely with business stakeholders to gather, analyze, and document detailed business and technical requirements.
• Develop user stories, process flows, and acceptance criteria to support solution design.
• Translate business needs into functional specifications and collaborate with development teams to ensure accurate implementation.
• Conduct requirements meetings, stakeholder interviews, and business process mapping sessions.
• Perform gap analysis and recommend improvements for efficiency, compliance, or customer experience.
• Support testing activities by developing test cases, performing UAT, and validating system changes.
• Assist in backlog grooming, prioritization, and sprint planning in Agile environments.
• Provide training, documentation, and knowledge transfer to end users as needed.
• Monitor solution performance and provide post-implementation support.
• Performs other duties as assigned by the Software Development Manager and upper management.

EXPERIENCE AND EDUCATION REQUIREMENTS:

• Bachelor's degree in Business Administration, Information Systems, or related field.
• 3-6 years of experience as a Business Analyst or related role.
• Experience in Azure DevOps, Scrum/Agile, Visio and an understanding of user stories, but not required.
• Must be proficient in computer skills and have strong knowledge of Microsoft Outlook,

Windows, Excel, and Word.

• Must possess time management, organizational, problem solving, and customer service skills.
• Must be able to work well under pressure with multiple priorities and meet deadlines.
• Must be able to multitask while maintaining attention to details.
• Must be resourceful and a self-motivated, team centered candidate.

WORKING ENVIRONMENT:

• Must be able to perform in a very high paced environment and professionally handle interruptions.
• Must have the ability to work under minimal supervision.
• Must be able to prioritize projects, work multiple projects simultaneously, and meet project deadlines.
• Must possess excellent problem-solving skills and have keen attention to details.
• Must demonstrate strong written and verbal communication, interpersonal, and relationship building skills.
• Must be able to handle stressful situations appropriately.
• Must maintain confidentiality and privacy in every aspect of the job.

JOB ESSENTIAL REQUIREMENTS:

The following are job functions that an employee must be capable of performing with or without reasonable accommodation.

• Must be able to read, write, and speak English; Spanish is a plus.
• Must have basic typing skills
• Must be able to work as scheduled.
• Must possess sight and hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of the position as stated above can be fully met.
• Must be able to bend, stretch, reach, and sit or stand at a desk during 85% of the workday.
• Must be able to lift, stoop, and carry small equipment items and supplies, possibly weighing up to 20lbs.

REASONABLE ACCOMODATIONS:

Morgan White Group will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job, unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to Morgan White Group.

EQUAL OPPORTUNITY EMPLOYER:

MWG is an Equal Opportunity Employer, committed to the principles of the EEOC. All employment decisions are based upon each person's qualifications, abilities, and performance. Our company works to provide an environment where human dignity prevails and all employees and applicants for employment receive equal consideration and fair treatment, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.