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Tomy Rivero Beauty Lab Nail Salon and Spa

Front Desk Supervisor

Tomy Rivero Beauty Lab Nail Salon and Spa, New York, New York, us, 10261

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Overview

We are seeking a dedicated and organized Front Desk Supervisor to oversee the daily operations of our front desk team. This role is crucial in providing exceptional customer service and ensuring a welcoming environment for all visitors. The ideal candidate will possess strong time management skills, a customer-focused attitude, and the ability to multitask effectively in a fast-paced setting. Responsibilities

Manage front desk operations, including greeting visitors and handling inquiries in a professional manner. Supervise and train front desk staff to ensure high standards of customer service. Maintain accurate records and files, including appointment scheduling and patient information. Assist with customer support by addressing concerns or questions promptly and efficiently. Ensure the front desk area is clean, organized, and welcoming at all times. Collaborate with other departments to enhance overall guest experience. Qualifications and Experience

Previous experience as a supervisor or in a similar customer service role is preferred. Strong time management skills with the ability to prioritize tasks effectively. Bilingual (English/Spanish) is a must. A friendly demeanor with exceptional customer service skills is essential for success in this role. Details

Job Type: Part-time Pay: $18.00 per hour Expected hours: 3035 per week Schedule: 8 hour shift; Every weekend Language: Spanish (Required) Ability to Commute: New York, NY 10032 (Required) Ability to Relocate: New York, NY 10032: Relocate before starting work (Required) Work Location: In person

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