CarGurus
Overview
Dealer Performance Partner role at
CarGurus . The role partners with high-value CarGurus customers to deliver targeted support to optimize dealers’ results with CarGurus. You will lead on-site training and ongoing coaching for dealership employees, empowering them with the knowledge and tools to optimize lead handling, improve customer connections, and drive return on investment. This role collaborates across CarGurus teams and synthesizes dealer feedback to inform product roadmap and market-facing strategy. What You’ll Do
Leverage automotive expertise to create resources and deliver the best training and service for internal CarGurus teams and external dealer customers. Provide engaging on-site training and support to dealership employees, focusing on lead handling optimization, customer communications, and CarGurus product expertise. Prepare resources for new products going to market and ensure materials reflect latest innovations and enhancements. Indirectly drive organic account growth, product adoption, and reduce churn through a consultative relationship-management approach. Gather and summarize dealer feedback and experiences, then proactively communicate them to CarGurus leadership and stakeholders. Collaborate with Commercialization, Product, Marketing, and Revenue teams to share learnings through documents, presentations, and other channels. Who You Are
Previous experience in dealership operations, sales, F&I, or BDC & Internet department management, minimum of 5 years. Ability to travel nationwide, up to multiple days each week if needed. Strong communication and interpersonal skills to collaborate with cross-functional teams and proactively reduce friction. Confident in delivering information publicly and leading meetings, in-person or virtual. Adept at compiling and reporting on performance metrics to inform decision-making. Value on personal brand and how it’s perceived by dealership and CarGurus customers. Ability to operate autonomously, thrive in ambiguity, and maintain an ownership mindset. Proven track record of cross-functional collaboration and managing multiple responsibilities. Compensation and Benefits
Base pay is part of the Total Package. US base salary range:
$86,000—$119,000 USD . Base pay may be eligible for discretionary bonuses/incentives and restricted stock units. Within the range, pay is determined by location, skills, experience, and education. Working at CarGurus
We reward curiosity and passion with benefits and compensation, including equity for all employees, flexible hybrid work model, generous time off, and additional perks. Thoughtful programs and ERGs help people build connections and make an impact in meaningful ways. We welcome all. CarGurus is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation. We encourage applicants to request accommodations in the hiring process if needed. Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries
Technology, Information and Internet We welcome you to apply to join CarGurus and make a meaningful impact in the automotive industry.
#J-18808-Ljbffr
Dealer Performance Partner role at
CarGurus . The role partners with high-value CarGurus customers to deliver targeted support to optimize dealers’ results with CarGurus. You will lead on-site training and ongoing coaching for dealership employees, empowering them with the knowledge and tools to optimize lead handling, improve customer connections, and drive return on investment. This role collaborates across CarGurus teams and synthesizes dealer feedback to inform product roadmap and market-facing strategy. What You’ll Do
Leverage automotive expertise to create resources and deliver the best training and service for internal CarGurus teams and external dealer customers. Provide engaging on-site training and support to dealership employees, focusing on lead handling optimization, customer communications, and CarGurus product expertise. Prepare resources for new products going to market and ensure materials reflect latest innovations and enhancements. Indirectly drive organic account growth, product adoption, and reduce churn through a consultative relationship-management approach. Gather and summarize dealer feedback and experiences, then proactively communicate them to CarGurus leadership and stakeholders. Collaborate with Commercialization, Product, Marketing, and Revenue teams to share learnings through documents, presentations, and other channels. Who You Are
Previous experience in dealership operations, sales, F&I, or BDC & Internet department management, minimum of 5 years. Ability to travel nationwide, up to multiple days each week if needed. Strong communication and interpersonal skills to collaborate with cross-functional teams and proactively reduce friction. Confident in delivering information publicly and leading meetings, in-person or virtual. Adept at compiling and reporting on performance metrics to inform decision-making. Value on personal brand and how it’s perceived by dealership and CarGurus customers. Ability to operate autonomously, thrive in ambiguity, and maintain an ownership mindset. Proven track record of cross-functional collaboration and managing multiple responsibilities. Compensation and Benefits
Base pay is part of the Total Package. US base salary range:
$86,000—$119,000 USD . Base pay may be eligible for discretionary bonuses/incentives and restricted stock units. Within the range, pay is determined by location, skills, experience, and education. Working at CarGurus
We reward curiosity and passion with benefits and compensation, including equity for all employees, flexible hybrid work model, generous time off, and additional perks. Thoughtful programs and ERGs help people build connections and make an impact in meaningful ways. We welcome all. CarGurus is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation. We encourage applicants to request accommodations in the hiring process if needed. Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries
Technology, Information and Internet We welcome you to apply to join CarGurus and make a meaningful impact in the automotive industry.
#J-18808-Ljbffr