Elevance Health
Overview
Anticipated End Date:
2025-09-19 Position Title:
User Experience (UX) Researcher Job Description:
User Experience Researcher Location:
This role requires associates to be in-office 1 - 2 days per week, with flexibility for productivity and work-life balance. Alternate locations may be considered if candidates reside within commuting distance from an office. Candidates not within a reasonable commuting distance from the posting location(s) will not be considered unless an accommodation is granted as required by law. We are seeking a talented and experienced User Experience Researcher to conduct qualitative and quantitative research for the Product Experience team. You will collaborate with cross-functional teams to understand user needs, develop design solutions, and create prototypes. You will support user experience design activities and iterate designs based on user feedback. Responsibilities
Collaborate with cross-functional teams to translate user insights into innovative and user-friendly product interfaces. Identify research methodologies to address key business needs and provide clear actionable recommendations. Design research studies addressing user behavior and attitudes using qualitative and quantitative data to guide design decisions. Conduct research methods such as surveys, moderated/unmoderated usability testing, card sorts, tree testing, intercept studies, focus groups, and ethnographic field studies for web and mobile experiences. Design, author, and execute test plans and evaluate results to develop evidence-based recommendations. Manage 2-3 research projects concurrently and work independently or as part of a team. Apply design thinking, data, and tools to support ideation and iteration on design concepts for a seamless user experience. Support the creation of wireframes, prototypes, and high-fidelity designs for user research, ensuring detail and consistency. Stay informed about design trends, best practices, and emerging technologies (AI, automation, hyper-personalization) to enhance product experiences. Support collaboration across global teams and adapt to multiple time zones as needed. Minimum Requirements
BA/BS in Human-Computer Interaction, Psychology, Information Sciences, Communications or related field and a minimum of 3 years of experience in user research/usability; or equivalent combination of education and experience. Preferred Skills, Capabilities, and Experiences
Minimum of three (3) years of experience in user research/usability; or equivalent background (e.g., Design, Human-Computer Interaction, Computer Science, Product Design). Experience with research tools such as Optimal Workshop, UserTesting, UserZoom, etc. strongly preferred. Experience using design tools such as Figma, Axure, Adobe Creative Suite, Adobe Experience Manager in an Agile environment strongly preferred. Strong portfolio showing research/design projects with impact on business and user needs. Experience working on Windows and macOS; comfortable using each platform for core job functions. Compensation : For candidates located in specific locations, the salary range is $92,400 to $145,200. Locations include: Colorado, Illinois, Maryland, Minnesota. About Elevance Health Elevance Health is a health company focused on improving lives and communities. We are a Fortune 25 company committed to equal pay opportunities and a diverse workforce. We operate with a Hybrid Workforce Strategy; associates are expected to work at an Elevance Health location at least once per week unless specified otherwise by the hiring manager. Equity, Benefits and EEO We offer a comprehensive benefits package and are an Equal Employment Opportunity employer. All qualified applicants will receive consideration without regard to protected characteristics. Applicants needing accommodation during the application process may contact the provided support email for assistance. Employment is governed by applicable laws and company policies. #J-18808-Ljbffr
Anticipated End Date:
2025-09-19 Position Title:
User Experience (UX) Researcher Job Description:
User Experience Researcher Location:
This role requires associates to be in-office 1 - 2 days per week, with flexibility for productivity and work-life balance. Alternate locations may be considered if candidates reside within commuting distance from an office. Candidates not within a reasonable commuting distance from the posting location(s) will not be considered unless an accommodation is granted as required by law. We are seeking a talented and experienced User Experience Researcher to conduct qualitative and quantitative research for the Product Experience team. You will collaborate with cross-functional teams to understand user needs, develop design solutions, and create prototypes. You will support user experience design activities and iterate designs based on user feedback. Responsibilities
Collaborate with cross-functional teams to translate user insights into innovative and user-friendly product interfaces. Identify research methodologies to address key business needs and provide clear actionable recommendations. Design research studies addressing user behavior and attitudes using qualitative and quantitative data to guide design decisions. Conduct research methods such as surveys, moderated/unmoderated usability testing, card sorts, tree testing, intercept studies, focus groups, and ethnographic field studies for web and mobile experiences. Design, author, and execute test plans and evaluate results to develop evidence-based recommendations. Manage 2-3 research projects concurrently and work independently or as part of a team. Apply design thinking, data, and tools to support ideation and iteration on design concepts for a seamless user experience. Support the creation of wireframes, prototypes, and high-fidelity designs for user research, ensuring detail and consistency. Stay informed about design trends, best practices, and emerging technologies (AI, automation, hyper-personalization) to enhance product experiences. Support collaboration across global teams and adapt to multiple time zones as needed. Minimum Requirements
BA/BS in Human-Computer Interaction, Psychology, Information Sciences, Communications or related field and a minimum of 3 years of experience in user research/usability; or equivalent combination of education and experience. Preferred Skills, Capabilities, and Experiences
Minimum of three (3) years of experience in user research/usability; or equivalent background (e.g., Design, Human-Computer Interaction, Computer Science, Product Design). Experience with research tools such as Optimal Workshop, UserTesting, UserZoom, etc. strongly preferred. Experience using design tools such as Figma, Axure, Adobe Creative Suite, Adobe Experience Manager in an Agile environment strongly preferred. Strong portfolio showing research/design projects with impact on business and user needs. Experience working on Windows and macOS; comfortable using each platform for core job functions. Compensation : For candidates located in specific locations, the salary range is $92,400 to $145,200. Locations include: Colorado, Illinois, Maryland, Minnesota. About Elevance Health Elevance Health is a health company focused on improving lives and communities. We are a Fortune 25 company committed to equal pay opportunities and a diverse workforce. We operate with a Hybrid Workforce Strategy; associates are expected to work at an Elevance Health location at least once per week unless specified otherwise by the hiring manager. Equity, Benefits and EEO We offer a comprehensive benefits package and are an Equal Employment Opportunity employer. All qualified applicants will receive consideration without regard to protected characteristics. Applicants needing accommodation during the application process may contact the provided support email for assistance. Employment is governed by applicable laws and company policies. #J-18808-Ljbffr