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Abstrakt Marketing Group

HVAC Account Manager

Abstrakt Marketing Group, San Jose, California, United States, 95199

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HVAC Account Manager

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Abstrakt Marketing Group Get AI-powered advice on this job and more exclusive features. Full-time Description

This is a full-time, direct placement role at UMI.

Location:

HQ/San Jose

Salary:

$90,000/year - $140,000/year

Description

The Account Manager acts as the principle point of contact for the Company within new prospects and existing accounts. The AM is responsible for ensuring overall customer satisfaction, retention rates, quality of services delivered, contact profitability, and continued business growth within the Companys strategic plans. The AM will be focused on selling and managing a mixture of service agreements, quoted repairs, and larger replacement and improvements projects.

Responsibilities

Pursues the development of new clients and business opportunities within the vertical markets and geographic regions directed by Sales Management. In collaboration with Sales, Administrative, and Field Operations Management, handles estimating work, writing proposals, managing vendors, managing contracts, and overseeing the general prosecution of work orders and service agreements. Generates leads for lager retrofit or modernization projects, working in conjunction with Sales Management and colleague Project Managers (PM). Depending on experience and skills, the AM may handle most or all the larger project duties in lieu of handing over the project to a PM. Analyzes the scope, complexity, schedule, and general resource requirements of potential sales opportunities to ensure alignment with the Companys capabilities and business plans. Scheduled and conducts customers visits with new and existing customers. Regularly participates in job walks, building surveys, and client and/or job site visits. Builds strong relationships both internally with customers and externally across the organization. Utilizes, enters and maintains customer activity in the Companys CRM systems. Participates in contract and work-in-progress (WIP) review meetings. Represents the Company at designated industry and social events. Collaborates with Service Administrative and Field Operations through the life cycle of the contract. This includes new customer profiling and setup, coordinating billing production and quality reviews and driving timely invoice collection.

Requirements

Minimum 5 years of experience in facility services or specialty MEP contracting, with a strong background in HVAC systems, specifically with design, sales, or project management experience. Bachelors degree in Mechanical Engineering, Business Administration, or Construction Management preferred but not required. Strong interpersonal, organizational, communication skills, with the ability to effectively manage multiple tasks and respond to a high volume of issues in a fast-paced environment.

Salary Description $90,00 - 140,000/yr

Seniority level

Seniority level

Mid-Senior level Employment type

Employment type

Contract Job function

Job function

Sales and Business Development Industries

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