Washington Staffing
Service Writer - Technical Coordinator (Engines & Generators)
Washington Staffing, Kent, Washington, us, 98089
Service Writer - Technical Coordinator (Engines & Generators)
Location: Kent, WA Travel: Up to 25% Employment Type: Full-Time Salary Range: $100,000 - $130,000 per year (based on experience) Bonuses: Field Bonus + Annual Performance Bonus Engineer Precision into Process. Elevate Technical Performance Are you someone who thrives on clarity, logic, and well-executed systems? Do you take pride in identifying inefficiencies, solving complex problems, and mentoring others to work smarter-not just harder? MSHS Pacific Power Group is looking for a Service Writer - Technical Coordinator to bring deep technical acumen and methodical leadership to our growing Service Team. This is not a customer service desk job. This is a role for a technician-turned-technical expert-someone who wants to shape the way field teams work, train others, and ensure that every project is accurate, on time, and technically sound. You'll be the go-to technical resource for our technicians and customers, supporting everything from diagnostics to project coordination and SOP development. Why You'll Love This Role Own the Details - Design workflows, create templates, and set repair standards that elevate service quality across our field teams. Solve, Don't Sell - Dive into technical problems. Support diagnostics. Influence how we deliver precision in generator and engine service. Build Smarter Systems - Improve how we plan, quote, and complete jobs. Reduce inefficiencies, increase profitability, and create repeatable excellence. Mentor with Purpose - Share your expertise with technicians and admin staff. Host internal training and provide ongoing guidance. Operate with Autonomy - We trust experts to do what they do best. You'll have room to innovate, backed by a team that values your insights. You Bring: 5+ years as a Generator or Diesel Technician (or similar field-based technical role) Strong understanding of engines, power generation systems, and controls Ability to troubleshoot, document, and guide others through complex repair scenarios Familiarity with project planning, job costing, and repair order management High proficiency in MS Office and technical documentation Factory certifications (Kohler, MTU, etc.) are a plus-but not required Benefits: Competitive Salary ($100,000-$130,000) 401(k) with Company Match Medical, Dental & Vision Insurance Paid Time Off (PTO) Career Advancement within a Growing, Stable Company The Right Fit Has: A methodical, analytical mindset Comfort with systems, procedures, and independent problem-solving A natural ability to train others through facts, not fluff The desire to improve processes and leave things better than you found them At MSHS Pacific Power Group, we support mission-critical systems for marine, energy, and industrial customers across the country. If you're a technician at heart who's ready to step up into a high-impact, behind-the-scenes leadership role-apply now and be the architect of better service. Equal Opportunity Employer MSHS PPG is an Equal Opportunity Employer. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
Location: Kent, WA Travel: Up to 25% Employment Type: Full-Time Salary Range: $100,000 - $130,000 per year (based on experience) Bonuses: Field Bonus + Annual Performance Bonus Engineer Precision into Process. Elevate Technical Performance Are you someone who thrives on clarity, logic, and well-executed systems? Do you take pride in identifying inefficiencies, solving complex problems, and mentoring others to work smarter-not just harder? MSHS Pacific Power Group is looking for a Service Writer - Technical Coordinator to bring deep technical acumen and methodical leadership to our growing Service Team. This is not a customer service desk job. This is a role for a technician-turned-technical expert-someone who wants to shape the way field teams work, train others, and ensure that every project is accurate, on time, and technically sound. You'll be the go-to technical resource for our technicians and customers, supporting everything from diagnostics to project coordination and SOP development. Why You'll Love This Role Own the Details - Design workflows, create templates, and set repair standards that elevate service quality across our field teams. Solve, Don't Sell - Dive into technical problems. Support diagnostics. Influence how we deliver precision in generator and engine service. Build Smarter Systems - Improve how we plan, quote, and complete jobs. Reduce inefficiencies, increase profitability, and create repeatable excellence. Mentor with Purpose - Share your expertise with technicians and admin staff. Host internal training and provide ongoing guidance. Operate with Autonomy - We trust experts to do what they do best. You'll have room to innovate, backed by a team that values your insights. You Bring: 5+ years as a Generator or Diesel Technician (or similar field-based technical role) Strong understanding of engines, power generation systems, and controls Ability to troubleshoot, document, and guide others through complex repair scenarios Familiarity with project planning, job costing, and repair order management High proficiency in MS Office and technical documentation Factory certifications (Kohler, MTU, etc.) are a plus-but not required Benefits: Competitive Salary ($100,000-$130,000) 401(k) with Company Match Medical, Dental & Vision Insurance Paid Time Off (PTO) Career Advancement within a Growing, Stable Company The Right Fit Has: A methodical, analytical mindset Comfort with systems, procedures, and independent problem-solving A natural ability to train others through facts, not fluff The desire to improve processes and leave things better than you found them At MSHS Pacific Power Group, we support mission-critical systems for marine, energy, and industrial customers across the country. If you're a technician at heart who's ready to step up into a high-impact, behind-the-scenes leadership role-apply now and be the architect of better service. Equal Opportunity Employer MSHS PPG is an Equal Opportunity Employer. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.