Business Systems Analyst III

Description: Business Analyst - MS Business Central (Dynamics 365 ERP) Warner Bros. Discovery's Licensing and Publishing Technology team is seeking a dynamic Business Analyst to drive strategic initiatives across our DC Comics Publishing operations. This role is ideal for a detail-oriented problem solver with strong analytical capabilities and a passion for optimizing ERP systems and data workflows. You'll collaborate with cross-functional teams to enhance Microsoft Dynamics 365 Business Central functionality, streamline publishing workflows, and deliver actionable insights that support data-driven decision-making. JOB RESPONSIBILITIES Requirements Gathering and Functional Design • Partner with business stakeholders to elicit, document, and refine requirements for ERP and workflow enhancements. • Translate user needs into functional design specifications, process flows, wireframes, and process documentation. • Analyze current-state processes and systems to identify gaps and opportunities for improvement. • Collaborate with cross-functional teams to ensure alignment across integrated platforms and business functions. • Produce high-quality business and technical artifacts that support development and implementation. Quality Assurance & UAT • Develop and execute detailed test scripts and test plans for ERP and system enhancements. • Facilitate and execute internal functional testing (QA) and user acceptance testing (UAT) to ensure solutions meet business needs. • Document test results and coordinate sign-off with stakeholders. Project & Ad Hoc Support • Contribute to status reports, risk logs, and issue registers. • Support ad-hoc analysis and assist with project coordination and documentation. • Participate in continuous improvement initiatives across publishing technology. DELIVERABLES • Business requirement documentation and user stories • Current & future-state process flows • Functional design specifications • High-quality test scripts and execution results • Status report updates, risk logs, and issue registers REQUIRED QUALIFICATIONS • 4+ years of experience as a Business Analyst or similar role • Strong experience gathering and documenting business, functional, and technical requirements • Ability to model complex workflows and translate business needs into actionable deliverables • Excellent communication and collaboration skills across technical and non-technical teams • Experience with test planning, test case development, and execution • Familiarity with both Waterfall and Agile delivery methodologies • Strong organizational skills and ability to manage multiple priorities PREFERRED QUALIFICATIONS • Background in Media & Entertainment or Publishing industries. • Familiarity with publishing workflows and product lifecycle management. • Experience with customized ERP applications and data infrastructure design. TOOLS & PLATFORMS • Microsoft Dynamics 365 Business Central • Power BI, DAX, SQL • Atlassian Suite (Jira, Confluence) • Project Management Tools (e.g., Monday.com, Miro) • ServiceNow (incident management, workflow tracking) • Microsoft O365 (Excel, PowerPoint, Visio, SharePoint) EDUCATION • Bachelor's degree required (Business, Information Systems, or related field preferred)

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