Helpmates Inc
Customer Service Representative
Helpmates Inc, Redondo Beach, California, United States, 90278
Job Description
Company in the Redondo Beach area is seeking an experience Customer Service Representative
Job Title: Customer Service Representive Pay: $22.00
Job Responsibilities:
Answer general questions and request from customers regarding pricing, product information, order status and shipping & tracking information while maintaining professional telephone etiquette to satisfy the customers needs. Performs and processes order data entry for order requests received via telephone, email, fax, EDI and online. Contact customers regarding discrepancies, discontinued product, backorders, short expiration dates, etc. Communicate with Distribution, Accounting and Sales Deparment reqarding shipping schedule of orders. Generates and submits order confirmations to customers via fax, email and EDI. Maintains a hardcopy filing system of customer sales documents. Qualifications:
High School Diploma Ability to type 25 - 30 wpm Must have knowledge of Microsoft Office and Outlook Knowledge of Great Plains experience preferred. Basic accounting a plus Good phone etiquette, diction and communication #HSSB
Let our local Helpmates recruiters help you reach your career goals. At Helpmates, we do the hard work and don't stop until you're hired! We specialize in connecting job seekers with opportunities that fit their skills and career goals. Whether you're looking to grow in your current field or explore a new path, we're here to help you every step of the way.
Discover more about:
Job opportunities in your area Why professionals trust Helpmates for their job search Tips and resources to stand out in today's job market
Find your nearest Helpmates' office to easily and quickly connect with us.
Protect Yourself from Job Scams
We've seen an increase in scam attempts targeting job seekers. Please know that our team will never request sensitive personal information-such as your Social Security number or banking details-outside of our secure onboarding system. This system is the only method we use to collect the information necessary for employment.
All official communication will come from verified company email addresses or phone numbers. If something seems suspicious, trust your instincts and don't engage. Learn how to spot job scams and protect yourself here.
Equal Opportunity Employer: Helpmates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. Helpmates will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.
Company in the Redondo Beach area is seeking an experience Customer Service Representative
Job Title: Customer Service Representive Pay: $22.00
Job Responsibilities:
Answer general questions and request from customers regarding pricing, product information, order status and shipping & tracking information while maintaining professional telephone etiquette to satisfy the customers needs. Performs and processes order data entry for order requests received via telephone, email, fax, EDI and online. Contact customers regarding discrepancies, discontinued product, backorders, short expiration dates, etc. Communicate with Distribution, Accounting and Sales Deparment reqarding shipping schedule of orders. Generates and submits order confirmations to customers via fax, email and EDI. Maintains a hardcopy filing system of customer sales documents. Qualifications:
High School Diploma Ability to type 25 - 30 wpm Must have knowledge of Microsoft Office and Outlook Knowledge of Great Plains experience preferred. Basic accounting a plus Good phone etiquette, diction and communication #HSSB
Let our local Helpmates recruiters help you reach your career goals. At Helpmates, we do the hard work and don't stop until you're hired! We specialize in connecting job seekers with opportunities that fit their skills and career goals. Whether you're looking to grow in your current field or explore a new path, we're here to help you every step of the way.
Discover more about:
Job opportunities in your area Why professionals trust Helpmates for their job search Tips and resources to stand out in today's job market
Find your nearest Helpmates' office to easily and quickly connect with us.
Protect Yourself from Job Scams
We've seen an increase in scam attempts targeting job seekers. Please know that our team will never request sensitive personal information-such as your Social Security number or banking details-outside of our secure onboarding system. This system is the only method we use to collect the information necessary for employment.
All official communication will come from verified company email addresses or phone numbers. If something seems suspicious, trust your instincts and don't engage. Learn how to spot job scams and protect yourself here.
Equal Opportunity Employer: Helpmates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. Helpmates will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.