Compunnel, Inc. is hiring: Business Analyst - III in Richmond

The Business Analyst III is responsible for conducting research, analysis, and problem-solving to support business operations and strategic initiatives.

This role develops recommendations, drives process improvements, and supports decision-making through reporting and data analysis.

The analyst partners with cross-functional teams, provides consultation to stakeholders, and ensures alignment with organizational goals.

Additionally, this role supports the Colo Program by managing asset data, facilitating leadership discussions, and acting as a liaison between business stakeholders, IT, and finance.

Key Responsibilities

• Conduct research and analysis of complex business data and problems to develop recommendations and solutions.
• Identify, evaluate, and design effective processes and procedures that meet business requirements.
• Provide reporting and data analysis to support execution of solutions and decision-making.
• Collaborate with clients, colleagues, and management to address issues and consult on improvements.
• Participate in cross-functional teams to resolve business or system-related challenges.
• Perform advanced analysis of major business issues, recommending sustainable solutions using established tools and methodologies.
• Assess current capabilities, anticipate customer needs, and recommend business process improvements and sustainable solutions.
• Compile and analyze detailed statistics and data to support business operations.
• Provide guidance in process mapping, business alignment, and evaluation of root causes.
• Lead process improvement initiatives and present findings to senior management in written and verbal formats.
• Develop, design, and update new and existing business processes of critical importance.
• Contribute as a key participant in cross-functional team initiatives and process improvement projects.
• Perform additional related duties as assigned.
• Responsibilities specific to the Colo Program:
• Collect and analyze asset data, prepare reporting, and provide recommendations to ensure customer asset inventory aligns with strategic business and IT direction.
• Engage with leadership across the S&R organization to facilitate prioritization and strategic decision-making.
• Communicate with IT leadership regarding planning, blockers, and issue resolution.
• Act as a liaison between high-priority strategic customer programs and System IT.
• Partner with System IT Finance to ensure understanding and appropriate application of IT charges.
• Support change management for transformational enterprise platforms aligned with strategic direction.
• Facilitate application of Scrum and Agile principles within the team’s work.
• Manage the BDG records management program.
• Apply risk management discipline in decision-making, contributing to organizational risk management practices.

Required Qualifications

• Strong experience conducting data-driven analysis and developing business recommendations.
• Proven ability to identify and design business processes and improvements.
• Skilled in cross-functional collaboration and stakeholder communication.
• Advanced proficiency in MS Project for managing complex, multi-phase project schedules, dependencies, and KPI tracking.
• Advanced proficiency in Excel including Pivot Tables, formulas, macros, and automated reporting.
• Advanced proficiency in Power BI, including dashboard design, data modeling, DAX calculations, and custom measures for executive decision-making.
• Experience leading process improvement and solution discussions with senior management.
• Strong risk management awareness and decision-making within established standards.

Preferred Qualifications

• Experience with infrastructure project management or supporting large-scale infrastructure initiatives.
• Familiarity with change management and Agile/Scrum methodologies.

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