Job Description
BCforward is looking for a motivated Customer Service Representative for an opportunity at Aurora, IL.
Job Title: Customer Service Representative
Location: Aurora, IL
Shift: Mon- Fri 8am-4:30pm and 7am-3:30pm.
Payrate: $22.50/hr
Duration: 3 months with possible extension
Job Description:
Selected candidate should have at least 2 years of Customer Service experience.
Experience using various business operating systems (accounting, order processing, inventory, and Sales force).
Strong customer service and communication skills (telephone, email, teams, and interoffice communications)
Email communication/ Inquiries with sales team and other WM/Stericycle team members in other divisions.
Proficient in Microsoft Office (Excel, Word, and Outlook)
Ability to work independently and/or in a team environment
Strong attention to detail, well organized, and professional.
Manifest - Mail merging
Purchase order processing/ with suppliers
Order entry
Freight scheduling
Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.
BCforward is an equal opportunity employer.