Robert Half
Senior Administrative Assistant Job at Robert Half in Cincinnati
Robert Half, Cincinnati, OH, US
Job Description
Job Description
We are looking for an experienced Senior Administrative Assistant to join our team in Cincinnati, Ohio. In this Contract-to-Permanent role, you will play a critical part in managing tenant communications, overseeing administrative operations, and ensuring property-related tasks are handled efficiently. This position requires someone who thrives in a fast-paced environment and can balance multiple priorities with exceptional attention to detail.
Responsibilities:
• Respond to tenant inquiries and concerns, addressing issues such as maintenance requests or payment discrepancies.
• Draft and prepare commercial contracts while ensuring accuracy and compliance.
• Use property management software to track payments, monitor payment statuses, and follow up on overdue accounts.
• Coordinate office supply inventory to ensure the team has necessary resources at all times.
• Process and track staff hours, tenant bill-back invoices, expense reports, and monthly meter readings.
• Submit check requests for review and approval, maintaining a high level of organization.
• Provide exceptional customer service to tenants, handling urgent matters promptly and professionally.
• Collaborate with the accounting team to ensure smooth processing of rent payments and resolve any issues.
• Prioritize and adapt to urgent tasks, balancing daily responsibilities with unexpected challenges.
• Maintain accurate records and documentation for property and administrative operations.• At least 2 years of experience in administrative support or property management.
• Proficiency in Microsoft Excel and Microsoft Word.
• Familiarity with property management software, such as Yardi, is preferred but not required.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent customer service skills and the ability to handle tenant concerns professionally.
• Quick learner who can adapt to new systems and processes.
• Ability to work independently and collaborate effectively with various teams.
• Detail-oriented mindset to ensure accuracy in contracts, reports, and other documentation.
Responsibilities:
• Respond to tenant inquiries and concerns, addressing issues such as maintenance requests or payment discrepancies.
• Draft and prepare commercial contracts while ensuring accuracy and compliance.
• Use property management software to track payments, monitor payment statuses, and follow up on overdue accounts.
• Coordinate office supply inventory to ensure the team has necessary resources at all times.
• Process and track staff hours, tenant bill-back invoices, expense reports, and monthly meter readings.
• Submit check requests for review and approval, maintaining a high level of organization.
• Provide exceptional customer service to tenants, handling urgent matters promptly and professionally.
• Collaborate with the accounting team to ensure smooth processing of rent payments and resolve any issues.
• Prioritize and adapt to urgent tasks, balancing daily responsibilities with unexpected challenges.
• Maintain accurate records and documentation for property and administrative operations.• At least 2 years of experience in administrative support or property management.
• Proficiency in Microsoft Excel and Microsoft Word.
• Familiarity with property management software, such as Yardi, is preferred but not required.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent customer service skills and the ability to handle tenant concerns professionally.
• Quick learner who can adapt to new systems and processes.
• Ability to work independently and collaborate effectively with various teams.
• Detail-oriented mindset to ensure accuracy in contracts, reports, and other documentation.