Lee Health
Customer Service Representative - Orthopedics - The Sanctuary Outpatient Center
Lee Health, Fort Myers, Florida, United States, 33916
Location: The Sanctuary Outpatient Center -8960 Colonial Center DriveFort Myers FL 33905
Department:
LPG Orthopedics Work Type:
Full Time Shift:
Shift 1/8:30:00 AM to 5:00:00 PM Minimum to Midpoint Pay Rate: $15.64 - $18.75 / hour SummaryCustomer Service Representative Orthopedics (Sanctuary Outpatient Center)
Are you looking for a
full-time, Monday-Friday
role in healthcare?
Lee Health , a nationally recognized and award-winning health system in Southwest Florida, is hiring a
Customer Service Representative
to join our
Orthopedics team at the Sanctuary Outpatient Center! Position Details:
Schedule:
Monday Friday,
8:30 AM 5:00 PM
As a
Customer Service Representative , youll play a key role in supporting our
Orthopedics team , assisting patients with scheduling, check-ins, inquiries, and more. This position is perfect for someone who enjoys
helping others and providing excellent customer service
in a fast-paced environment. Why Join Lee Health?
Consistent weekday schedule
enjoy work/life balance! A
caring and supportive
workplace culture Great coworkers and a positive team environment Competitive pay
and
exceptional benefits
(including up to
5% retirement match ) College tuition reimbursement
after just one year Career growth opportunities
in healthcare If you have
strong communication skills, attention to detail, and a passion for helping others , wed love to hear from you! No prior healthcare experience?
No problem! We provide
training and support
to help you succeed. Join Lee Health and be part of a team that makes a difference every day. Apply now! The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department. RequirementsEducational Requirements
Degree/Diploma Obtained
Program of Study
Required/ Preferred
and/or
High School Diploma or Equivalent Required Experience Requirements
Minimum Years Required
Area of Experience
Required/ Preferred
and/or
Less than 1 Year Clerical/Administrative Required and Insurance Preferred or Customer Service Preferred Additional Requirements
1-2 years prior experience required for Lee Health Solutions. State of Florida Licensure Requirements
Licenses
Required/ Preferred
and/or
Not Required Certifications/Registration Requirements
Certificates/Registrations
Required/ Preferred
and/or
Additional Requirements
Basic Life Support (BLS) may be required at some locations within 90 days of hire. US:FL:Fort Myers
LPG Orthopedics Work Type:
Full Time Shift:
Shift 1/8:30:00 AM to 5:00:00 PM Minimum to Midpoint Pay Rate: $15.64 - $18.75 / hour SummaryCustomer Service Representative Orthopedics (Sanctuary Outpatient Center)
Are you looking for a
full-time, Monday-Friday
role in healthcare?
Lee Health , a nationally recognized and award-winning health system in Southwest Florida, is hiring a
Customer Service Representative
to join our
Orthopedics team at the Sanctuary Outpatient Center! Position Details:
Schedule:
Monday Friday,
8:30 AM 5:00 PM
As a
Customer Service Representative , youll play a key role in supporting our
Orthopedics team , assisting patients with scheduling, check-ins, inquiries, and more. This position is perfect for someone who enjoys
helping others and providing excellent customer service
in a fast-paced environment. Why Join Lee Health?
Consistent weekday schedule
enjoy work/life balance! A
caring and supportive
workplace culture Great coworkers and a positive team environment Competitive pay
and
exceptional benefits
(including up to
5% retirement match ) College tuition reimbursement
after just one year Career growth opportunities
in healthcare If you have
strong communication skills, attention to detail, and a passion for helping others , wed love to hear from you! No prior healthcare experience?
No problem! We provide
training and support
to help you succeed. Join Lee Health and be part of a team that makes a difference every day. Apply now! The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department. RequirementsEducational Requirements
Degree/Diploma Obtained
Program of Study
Required/ Preferred
and/or
High School Diploma or Equivalent Required Experience Requirements
Minimum Years Required
Area of Experience
Required/ Preferred
and/or
Less than 1 Year Clerical/Administrative Required and Insurance Preferred or Customer Service Preferred Additional Requirements
1-2 years prior experience required for Lee Health Solutions. State of Florida Licensure Requirements
Licenses
Required/ Preferred
and/or
Not Required Certifications/Registration Requirements
Certificates/Registrations
Required/ Preferred
and/or
Additional Requirements
Basic Life Support (BLS) may be required at some locations within 90 days of hire. US:FL:Fort Myers