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Lee Health

Customer Service Representative - Orthopedics - The Sanctuary Outpatient Center

Lee Health, Fort Myers, Florida, United States, 33916

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Location: The Sanctuary Outpatient Center -8960 Colonial Center DriveFort Myers FL 33905 Department:

LPG Orthopedics Work Type:

Full Time Shift:

Shift 1/8:30:00 AM to 5:00:00 PM Minimum to Midpoint Pay Rate: $15.64 - $18.75 / hour SummaryCustomer Service Representative Orthopedics (Sanctuary Outpatient Center)

Are you looking for a

full-time, Monday-Friday

role in healthcare?

Lee Health , a nationally recognized and award-winning health system in Southwest Florida, is hiring a

Customer Service Representative

to join our

Orthopedics team at the Sanctuary Outpatient Center! Position Details:

Schedule:

Monday Friday,

8:30 AM 5:00 PM

As a

Customer Service Representative , youll play a key role in supporting our

Orthopedics team , assisting patients with scheduling, check-ins, inquiries, and more. This position is perfect for someone who enjoys

helping others and providing excellent customer service

in a fast-paced environment. Why Join Lee Health?

Consistent weekday schedule

enjoy work/life balance! A

caring and supportive

workplace culture Great coworkers and a positive team environment Competitive pay

and

exceptional benefits

(including up to

5% retirement match ) College tuition reimbursement

after just one year Career growth opportunities

in healthcare If you have

strong communication skills, attention to detail, and a passion for helping others , wed love to hear from you! No prior healthcare experience?

No problem! We provide

training and support

to help you succeed. Join Lee Health and be part of a team that makes a difference every day. Apply now! The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department. RequirementsEducational Requirements

Degree/Diploma Obtained

Program of Study

Required/ Preferred

and/or

High School Diploma or Equivalent Required Experience Requirements

Minimum Years Required

Area of Experience

Required/ Preferred

and/or

Less than 1 Year Clerical/Administrative Required and Insurance Preferred or Customer Service Preferred Additional Requirements

1-2 years prior experience required for Lee Health Solutions. State of Florida Licensure Requirements

Licenses

Required/ Preferred

and/or

Not Required Certifications/Registration Requirements

Certificates/Registrations

Required/ Preferred

and/or

Additional Requirements

Basic Life Support (BLS) may be required at some locations within 90 days of hire. US:FL:Fort Myers