Lee Health
Location: Access-Medical South12681 Creekside LaneSuite 201Fort Myers FL 33919
Department:
Lee Health Medical Equipment Solutions Work Type:
Full Time Shift:
Shift 1/8:00:00 AM to 4:30:00 PM Minimum to Midpoint Pay Rate: $15.64 - $18.75 / hour Summary
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department. *Preferred skills and knowledge* Bilingual Medical background (previous and currently) Customer Service in Medical setting Understanding of Medical Terminology RequirementsEducational Requirements
Degree/Diploma Obtained
Program of Study
Required/ Preferred
and/or
High School Diploma or Equivalent Required Experience Requirements
Minimum Years Required
Area of Experience
Required/ Preferred
and/or
Less than 1 Year Clerical/Administrative Required and Insurance Preferred or Customer Service Preferred Additional Requirements
1-2 years prior experience required for Lee Health Solutions. State of Florida Licensure Requirements
Licenses
Required/ Preferred
and/or
Not Required Certifications/Registration Requirements
Certificates/Registrations
Required/ Preferred
and/or
Additional Requirements
Basic Life Support (BLS) may be required at some locations within 90 days of hire. US:FL:Fort Myers
Lee Health Medical Equipment Solutions Work Type:
Full Time Shift:
Shift 1/8:00:00 AM to 4:30:00 PM Minimum to Midpoint Pay Rate: $15.64 - $18.75 / hour Summary
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department. *Preferred skills and knowledge* Bilingual Medical background (previous and currently) Customer Service in Medical setting Understanding of Medical Terminology RequirementsEducational Requirements
Degree/Diploma Obtained
Program of Study
Required/ Preferred
and/or
High School Diploma or Equivalent Required Experience Requirements
Minimum Years Required
Area of Experience
Required/ Preferred
and/or
Less than 1 Year Clerical/Administrative Required and Insurance Preferred or Customer Service Preferred Additional Requirements
1-2 years prior experience required for Lee Health Solutions. State of Florida Licensure Requirements
Licenses
Required/ Preferred
and/or
Not Required Certifications/Registration Requirements
Certificates/Registrations
Required/ Preferred
and/or
Additional Requirements
Basic Life Support (BLS) may be required at some locations within 90 days of hire. US:FL:Fort Myers