Groundworks is hiring: Production Administrative Assistant in Jackson

Overview

Join to apply for the Production Administrative Assistant role at Groundworks in Jackson, MS.

Groundworks is seeking a talented Production Administrative Assistant to join their team in Jackson, MS. The position handles workflow for customer service calls, production and service technician interaction, and supports administrative needs of a busy customer service-based industry.

Responsibilities

• Provide administrative support for timekeeping
• Create weekly job packs
• Create and close purchase orders
• Ensure office equipment is in working order and schedule maintenance
• Deliver great customer experiences and service
• Set and confirm install dates
• Mail customer information packets
• Follow up with customers on a variety of issues
• Update customer records for accuracy

Qualifications

• High School Degree/GED
• 1-2 years Administrative Assistant experience preferred
• Previous call center or customer service preferred
• Must be positive and motivated with excellent communications skills
• Ability to adapt quickly to changes in work strategy
• Excellent computer skills
• Great oral and verbal communication

What we provide for our employees

• Competitive Hourly Pay
• Employee Ownership
• Superior training will ensure you start with immediate success
• Competitive and rewarding, family-oriented culture
• Advanced leadership training opportunities
• World-class training and support
• Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with company match, and 2 weeks paid time off including 6 holidays

Groundworks is the leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization. With locations across the USA and Canada, Groundworks is a leading foundation solutions and water management company in North America.