Human Resources Coordinator Job at Empire State Realty Trust Inc. in New York

Overview

COMPANY SUMMARY: Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased, top of tier, modernized, amenitized, and well-located office, retail, and multifamily assets. ESRT’s flagship Empire State Building features its Observatory. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of June 30, 2025, ESRT’s portfolio is comprised of approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space and 743 residential units. More information about ESRT can be found at esrtreit.com and by following ESRT on social media.

The dedicated team at ESRT is a diverse group with a shared passion for excellence and growth. Headquartered in New York City, ESRT values continuous employee development and encourages colleagues to excel in their roles and adapt to evolving business needs. ESRT seeks an equally passionate colleague to join the team and help achieve the vision.

Position Summary

The Human Resources Coordinator will report to the Manager, Human Resources Business Partner (HRBP) and will work closely with other Human Resources (HR) colleagues. The HR Coordinator will act as a dynamic partner to the organization, and will be readily available to take on new tasks and opportunities to learn as they arise.

Responsibilities

• RECRUITMENT
  • Partner with Manager, HRBP and Talent Acquisition Partner on recruitment, which includes: support of applicant tracking, diverse recruitment, employment brand on external career sites, candidate selection, and coordination with internal stakeholders and candidates
  • Assist Talent Acquisition Partner in the administration of the Applicant Tracking System (ATS); help to maintain accurate and timely job postings
• ONBOARDING
  • Prepare paperwork and schedules for seamless new-hire onboarding process
  • Coordinate with cross-functional departments to deliver an exceptional onboarding experience
  • Conduct new hire orientation in friendly and engaging manner; ensure new hires are informed of ESRT’s policies, procedures, programs, and benefits on their first day
  • Partner with Information Technology team to ensure new hire set up is complete and functional
  • Coordinate 30 and 60- Day Check Ins, in partnership with Manager, HRBP, to prompt new hire engagement during their onboarding period
  • Coordinate seating charts and desk moves for new hires in partnership with the Office Services team
  • Complete Forms I-9, verify I-9 documentation, and maintain I-9 files
  • Prepare new employee files
  • Drive improvements and updates to onboarding process based on feedback
• ENGAGEMENT
  • Responsible for employee appreciation and engagement programs; plan and execute monthly employee events and adapt based on employee feedback
  • Support in the implementation, coordination, and strategy of ESRT’s volunteer programs; maintain Volunteer Time-Off Day procedures, track employee volunteer hours and reports, coordinate volunteer events
  • Support in the implementation and strategy of ESRT’s Internship Programs, including support of recruitment, program coordination, program development, and other duties
  • Ownership of HR Communication email mailbox; field all HR related inquiries and provide employees with great customer service
  • Maintain and contribute to the open-door culture of the HR team; act as a liaison and representative of the HR team to the entire employee population
• DEVELOPMENT & TRAINING
  • Manage multiple internal training compliance programs including user management and audit of use
  • Coordinate communication and memos to inform company on trainings
  • Compile reports of employee training and manage follow up to ensure appropriate compliance and accountability
  • Maintain up-to-date knowledge of federal and state employment law and execute internal and external compliance strategy
• RETENTION
  • Support the implementation of all employee surveys, compile the results, and correlate data
  • Compose and distribute monthly newsletter to inform employees of upcoming engagement events and ESRT related news
  • Create and distribute internal communications and memos
  • Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contribute to policy development
• OFFBOARDING
  • Maintain confidentiality, integrity, and decorum while processing both voluntary and involuntary terminations
  • Assist in the recovery of company assets including company property and identification badges
  • Coordinate with the Information Technology team to revoke system access
  • Ensure completion of termination related paperwork
  • Coordinate completion of Exit Survey and Exit Interviews if applicable
  • Handle and process all administrative tasks for all aspects of the employee lifecycle including data entry in HRIS and audits for accuracy and compliance, and abide by all deadlines
  • Ensure compliance with local and federal regulations and applicable employment laws
  • Own and manage HRIS, including employee personnel files, data oversight, organizational chart, and electronic document management system
  • Produce, correlate, analyze and distribute various HR reports
  • Maintain confidentiality and integrity related to all HR and employee functions
  • Escalate process issues to Manager, HRBP and provide recommendations for improvement
  • Assist and provide support to Manager, HRBP in daily tasks

  What Success Looks Like

  • You are organized, consistent, proactive, communicative, and maintain a high standard of work quality with attention to detail. You are eager to learn and develop your skills as a HR professional and want to collaborate with a diverse team. You properly manage your key job responsibilities to meet key deadlines and support your manager while contributing to a positive workplace culture. You support the HR team in managing the employee lifecycle, including recruitment, onboarding, engagement, development & training, retention, and offboarding.

  Required Skills/Abilities

  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Working understanding of human resource principles, practices, and procedures
  • Ability to function well in a high-paced and, at times, stressful environment
  • Proficient with Microsoft Office Suite and related software; specifically, Word, PowerPoint, SharePoint, and Excel
  • Experience with various Human Capital Management platforms

  Education & Experience

  • Bachelor\'s degree in human resources or related field and/or equivalent experience
  • One to three years in corporate HR related experience required
  • SHRM-CP credential desirable

  Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times

  What You Can Expect

  • At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. We are a Great Place to Work Certified employer, committed to maintaining a positive work culture where employees are engaged and can grow and develop. ESRT employees embody our Company Culture & Success Factors.
  • Adaptable – you are a self-starter who can digest and execute new processes to work both collaboratively and independently
  • Dynamic – you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT
  • Dependable – you take ownership and accountability over your work
  • Passionate – you stay current with industry trends and are excited about the potential to propel the industry with a hands-on approach
  • Curious – you consistently look for new ways to work smarter
  • Ethical – you treat others with respect and act with integrity
  • Positive – you have a service-oriented attitude with excellent follow-through

  Benefits

  • Competitive base salary and bonus
  • Health/Dental/Vision insurance
  • Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance
  • Voluntary Enhanced LTD Program
  • Voluntary Hospital, Accident, and Cancer Programs
  • 401(k) with 100% match up to 5%
  • Paid parental leave
  • Pre-tax transit accounts
  • Employee Assistance Program for emotional, financial, and legal support

  Well-being

  • Generous paid time off
  • Flex remote work time
  • Flex Summer Fridays
  • Employee engagement programs
  • Volunteer time off
  • Continuing education
  • Complimentary Empire State Building Observatory access
  • Complimentary gym membership and other wellness benefits
  • Employee Discount Programs

  $65,000 - $75,000 a year

  Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.

  ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees. We do not discriminate based on race, religion, color, creed, national origin, sex, sexual orientation, gender identity or expression, reproductive choices, age, marital status, veteran status, disability status, pregnancy, parental status, caregiver status, genetic information, political affiliation, or any other status protected by law. Reasonable accommodations are available for applicants and employees with disabilities or sincerely held religious beliefs.