Human Resources Coordinator Job at Empire State Realty Trust in New York

Company Summary

Empire State Realty Trust, Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of office, retail, and multifamily assets. ESRT’s flagship Empire State Building features its Observatory and is recognized for energy efficiency and indoor environmental quality. As of June 30, 2025, ESRT’s portfolio includes approximately 7.8 million rentable square feet of office space, 0.8 million rentable square feet of retail space, and 743 residential units. More information at esrtreit.com and on ESRT’s social channels.

The ESRT team is diverse and growth-minded, headquartered in New York City. We foster a collaborative culture and are certified as a Great Place to Work. ESRT prioritizes employee health, development, and engagement as we lead in sustainability and energy efficiency. We seek a like-minded colleague to join the team.

Position Summary

The Human Resources Coordinator reports to the Manager, Human Resources Business Partner (HRBP) and works closely with HR colleagues. The HR Coordinator acts as a dynamic partner, ready to take on new tasks and learn as opportunities arise.

Responsibilities

• Recruitment: Partner with Manager, HRBP and Talent Acquisition Partner on recruitment, support applicant tracking, diverse recruitment, employment branding, candidate selection, and coordination with internal stakeholders and candidates.
• Assist Talent Acquisition Partner in administering the Applicant Tracking System (ATS); maintain accurate and timely job postings.
• Onboarding: Prepare paperwork and schedules for seamless new-hire onboarding; coordinate with cross-functional departments; conduct new hire orientation; ensure new hires are informed of ESRT policies, procedures, programs, and benefits on day one; coordinate with IT for new hire setup; coordinate 30- and 60-day check-ins; coordinate seating charts and desk moves; complete Form I-9 and maintain I-9 files; prepare new employee files; drive onboarding improvements based on feedback.
• Engagement: Responsible for employee appreciation and engagement programs; plan monthly events; support volunteer programs and internship programs; own HR Communication mailbox; act as liaison and culture carrier; maintain open-door culture.
• Development & Training: Manage internal training compliance programs; coordinate communication about trainings; compile training reports; maintain knowledge of employment law and compliance strategy.
• Retention: Support employee surveys, compile results, and distribute internal communications; contribute to policy development and update of employee handbook, directory, and organizational chart.
• Offboarding: Maintain confidentiality during terminations; recover assets; revoke system access; complete termination paperwork; conduct exit surveys/interviews as applicable; ensure data accuracy and compliance in HRIS.
• HRIS & Reporting: Own HRIS data, employee files, organizational chart, and electronic document management; produce and analyze HR reports; escalate issues and propose improvements.

What Success Looks Like

• Organized, proactive, collaborative, and detail-oriented; able to meet deadlines; supports the HRBP and HR team across the employee lifecycle; contributes to a positive workplace culture; demonstrates commitment to employee well-being and ESRT values.

Required Skills/Abilities

• Excellent organizational and time-management skills; strong written and verbal communication; customer service orientation.
• Working understanding of HR principles, practices, and procedures; ability to perform in a high-paced environment.
• Proficient with Microsoft Office; experience with Human Capital Management platforms.

Education & Experience

• Bachelor's degree in human resources or related field and/or equivalent experience; 1–3 years in corporate HR required; SHRM-CP credential desirable.

Physical Requirements

• Prolonged periods of sitting and computer work; ability to lift up to 15 pounds.

What You Can Expect

• At ESRT, we foster a collaborative work environment and are a Great Place to Work Certified employer. We emphasize culture, development, and engagement, with programs aligned to ESRT’s mission and success factors: Adaptable, Dynamic, Dependable, Passionate, Curious, Ethical, and Positive. ESRT offers a range of benefits and wellness programs to support employees.

Benefits

• Competitive base salary and bonus
• Health/Dental/Vision insurance
• Life, AD&D, STD, LTD Insurance; voluntary Enhanced LTD; voluntary hospital, accident, and cancer programs
• 401(k) with 100% match up to 5%
• Paid parental leave; pre-tax transit accounts
• Employee Assistance Program

Well-being

• Generous paid time off; flexible remote work time; Flex Summer Fridays
• Employee engagement programs; volunteer time off; continuing education
• Complimentary Empire State Building Observatory access; gym membership and wellness benefits
• Employee Discount Programs

$65,000 - $75,000 a year. Salary is based on factors including education, experience, location, and certifications. ESRT provides discretionary annual bonuses in addition to base salary.

ESRT is an equal opportunity employer and is committed to a workplace free from harassment and discrimination. We celebrate differences that drive curiosity, innovation, and business success. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, or other status protected by law. Reasonable accommodations are available for applicants and employees with disabilities or sincerely held religious beliefs.