KPMG US
Overview
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Senior Specialist, IAM, SailPoint
role at
KPMG US . KPMG Advisory is a fast-growing practice with strong client demand. We value adaptability, collaboration, and ongoing professional development. If you are seeking a firm with a strong team connection and opportunities to grow, consider a career in Advisory. Responsibilities
Diagnose and resolve Identity and Access Management (IAM) incidents for SailPoint Identity Security Cloud (ISC) and Microsoft Identity Manager (MIM). Proactively manage the incident lifecycle: identify, categorize, prioritize, and resolve incidents. Create and maintain client knowledge articles, Standard Operating Procedures (SOPs), and scripts to restore normal operations. Monitor IAM operations and escalate incidents to level three support when necessary according to established protocols. Maintain professional relationships with clients, ensuring efficient incident management service and addressing IAM-related needs. Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful work environment. Qualifications
Minimum three years of recent experience in Identity and Access Management (IAM), with at least one year in Incident Management, Problem Management, Service Request Fulfillment, and the IAM domain within an ITIL-managed services context. Bachelor's degree in Information Technology or a related field; CISSP or related cybersecurity certification preferred; ITIL certification (Incident Management) preferred. Clear understanding of IAM processes, controls, and systems, notably SailPoint Identity Security Cloud (ISC) and Microsoft Identity Manager (MIM). Ability to diagnose and resolve issues within prescribed timelines, maintaining service levels; familiarity with Okta, Ping Identity, Hitachi Password Manager, Microsoft Azure AD, Microsoft AD, and CyberArk is advantageous. Strong written and verbal communication skills; proficiency in MS Word, Excel, and PowerPoint. Must be able to work night and weekend shifts. Authorized to work in the U.S. without visa sponsorship now or in the future. No visa sponsorship is available. Benefits & Eligibility
KPMG complies with applicable laws regarding recruitment and hiring and offers a comprehensive compensation and benefits package. Details include medical and dental plans, vision, disability and life insurance, 401(k), and a broad well-being benefits suite. Benefits vary by role and location. Salary ranges are regionally determined and can be found on the KPMG pay transparency page. Other
Los Angeles County Fair Chance Act notices and related local regulations may apply. KPMG is an equal opportunity employer. No phone calls or agencies please. #J-18808-Ljbffr
Join to apply for the
Senior Specialist, IAM, SailPoint
role at
KPMG US . KPMG Advisory is a fast-growing practice with strong client demand. We value adaptability, collaboration, and ongoing professional development. If you are seeking a firm with a strong team connection and opportunities to grow, consider a career in Advisory. Responsibilities
Diagnose and resolve Identity and Access Management (IAM) incidents for SailPoint Identity Security Cloud (ISC) and Microsoft Identity Manager (MIM). Proactively manage the incident lifecycle: identify, categorize, prioritize, and resolve incidents. Create and maintain client knowledge articles, Standard Operating Procedures (SOPs), and scripts to restore normal operations. Monitor IAM operations and escalate incidents to level three support when necessary according to established protocols. Maintain professional relationships with clients, ensuring efficient incident management service and addressing IAM-related needs. Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful work environment. Qualifications
Minimum three years of recent experience in Identity and Access Management (IAM), with at least one year in Incident Management, Problem Management, Service Request Fulfillment, and the IAM domain within an ITIL-managed services context. Bachelor's degree in Information Technology or a related field; CISSP or related cybersecurity certification preferred; ITIL certification (Incident Management) preferred. Clear understanding of IAM processes, controls, and systems, notably SailPoint Identity Security Cloud (ISC) and Microsoft Identity Manager (MIM). Ability to diagnose and resolve issues within prescribed timelines, maintaining service levels; familiarity with Okta, Ping Identity, Hitachi Password Manager, Microsoft Azure AD, Microsoft AD, and CyberArk is advantageous. Strong written and verbal communication skills; proficiency in MS Word, Excel, and PowerPoint. Must be able to work night and weekend shifts. Authorized to work in the U.S. without visa sponsorship now or in the future. No visa sponsorship is available. Benefits & Eligibility
KPMG complies with applicable laws regarding recruitment and hiring and offers a comprehensive compensation and benefits package. Details include medical and dental plans, vision, disability and life insurance, 401(k), and a broad well-being benefits suite. Benefits vary by role and location. Salary ranges are regionally determined and can be found on the KPMG pay transparency page. Other
Los Angeles County Fair Chance Act notices and related local regulations may apply. KPMG is an equal opportunity employer. No phone calls or agencies please. #J-18808-Ljbffr