KPMG US
Overview
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Senior Specialist, IAM, SailPoint
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KPMG US KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we do not anticipate that slowing down. In this environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility to continually find new areas of inspiration and expand your capabilities, then consider a career in Advisory. Responsibilities Diagnose and resolve Identity and Access Management (IAM) incidents for SailPoint Identity Security Cloud (ISC) and Microsoft Identity Manager (MIM) Manage proactively the incident lifecycle, including identifying, categorizing, prioritizing, and resolving incidents Create and maintain client knowledge articles, Standard Operating Procedures (SOPs), and scripts to restore normal operations Monitor IAM operations and escalate incidents to level three support as necessary according to established protocols Maintain professional relationships with clients, ensuring efficient incident management service and addressing their IAM-related needs Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment
Qualifications
Minimum three years of recent experience in Identity and Access Management (IAM) with at least one year in Incident Management, Problem Management, Service Request Fulfillment, and the IAM domain within an ITIL managed services context Bachelor's degree in Information Technology or a related field; CISSP or other related cybersecurity certification is preferred; ITIL certification with a focus on Incident Management is preferred Clear understanding of IAM processes, controls, and systems, notably SailPoint Identity Security Cloud (ISC) and Microsoft Identity Manager (MIM) Proven ability to diagnose and resolve issues within prescribed timelines, maintaining service levels; familiarity with Okta, Ping Identity, Hitachi Password Manager, Microsoft Azure AD, Microsoft AD, and CyberArk is advantageous Strong written and verbal communication skills; proficient in MS Word, Excel, and PowerPoint Must be able to work night and weekend shifts Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future
Employment details
Employment type: Full-time Seniority level: Mid-Senior level
KPMG is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status, disability, or any other category protected by applicable federal, state or local laws. #J-18808-Ljbffr
Join to apply for the
Senior Specialist, IAM, SailPoint
role at
KPMG US KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we do not anticipate that slowing down. In this environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility to continually find new areas of inspiration and expand your capabilities, then consider a career in Advisory. Responsibilities Diagnose and resolve Identity and Access Management (IAM) incidents for SailPoint Identity Security Cloud (ISC) and Microsoft Identity Manager (MIM) Manage proactively the incident lifecycle, including identifying, categorizing, prioritizing, and resolving incidents Create and maintain client knowledge articles, Standard Operating Procedures (SOPs), and scripts to restore normal operations Monitor IAM operations and escalate incidents to level three support as necessary according to established protocols Maintain professional relationships with clients, ensuring efficient incident management service and addressing their IAM-related needs Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment
Qualifications
Minimum three years of recent experience in Identity and Access Management (IAM) with at least one year in Incident Management, Problem Management, Service Request Fulfillment, and the IAM domain within an ITIL managed services context Bachelor's degree in Information Technology or a related field; CISSP or other related cybersecurity certification is preferred; ITIL certification with a focus on Incident Management is preferred Clear understanding of IAM processes, controls, and systems, notably SailPoint Identity Security Cloud (ISC) and Microsoft Identity Manager (MIM) Proven ability to diagnose and resolve issues within prescribed timelines, maintaining service levels; familiarity with Okta, Ping Identity, Hitachi Password Manager, Microsoft Azure AD, Microsoft AD, and CyberArk is advantageous Strong written and verbal communication skills; proficient in MS Word, Excel, and PowerPoint Must be able to work night and weekend shifts Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future
Employment details
Employment type: Full-time Seniority level: Mid-Senior level
KPMG is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status, disability, or any other category protected by applicable federal, state or local laws. #J-18808-Ljbffr