MNC Inspiring Success
Homelessness Prevention Specialist (Bilingual English/Chinese)
MNC Inspiring Success, San Francisco, California, United States, 94199
Overview
Homelessness Prevention Specialist (Bilingual English/Chinese) at MNC Inspiring Success. Under the supervision of the HHPS Associate Director, the Homelessness Prevention Specialist is responsible for serving households who are at the highest risk of becoming homeless or who are experiencing homelessness. The role also ensures households who received Housing Focused Case Management have successful connections to community resources (e.g., legal services, mediation, public benefits and/or behavioral health services) from program enrollment to program exit, and provides administrative, financial and record-keeping functions. Location: MNC Inner Richmond Campus.
Responsibilities
Conduct an initial problem-solving conversation with each household seeking services.
Identify creative solutions to prevent or quickly resolve homelessness.
Develop and implement Housing Stability Plans in collaboration with the household.
Follow up and refer non-eligible households to an Access Point or other types of financial, housing assistance, or resources as appropriate.
Refer households in need of mediation or legal services and advocacy to relevant services, as appropriate.
Provide Housing Focused Case Management to all households seeking services and connect them with other programs and organizations.
Provide translation and interpreter services as needed.
Complete a Housing Stability plan, including a basic household budget, for all households receiving Housing Focused Case Management services.
Ensure households remain stably housed from program enrollment to program exit and work to increase monthly income where possible.
Provide budgeting and money management assistance and/or connections to related services that support housing stabilization.
Facilitate external referrals and serve as liaison to ensure connections with support services aligned with client needs.
Input data into required systems for reporting and prepare monthly, quarterly and annual narrative program reports.
Maintain confidential eligibility documentation in appropriate systems and in hard copy; provide outreach and follow-up to ensure continuity of housing services.
Conduct case monitoring to ensure participants remain stably housed, increase income, and are connected with community resources from enrollment to exit.
Provide means for clients to provide input via annual written surveys to assess effectiveness of services and systems.
Prepare monthly, quarterly and annual contract activity reports and participate in relevant workshops.
Enter required metrics in databases.
Other duties as assigned.
Qualifications
Education:
Bachelor’s Degree in Education, Human Services, Social Work, Psychology or related field or equivalent work experience.
Experience:
Required 6 months experience working with clients from a low-income or impacted background (e.g., homelessness, domestic violence, COVID recovery). SF ERAP experience is a plus; ability to work with diverse populations and independently.
Schedule:
40 hours a week, Monday through Friday. Availability for occasional evenings and weekends.
Requirements:
Current CA Driver’s License, current auto insurance and a clean driving record; Fingerprint Clearance (DOJ/FBI).
Language:
Bilingual English and Chinese (Mandarin and Cantonese) preferred.
Skills:
Independent thinker with strong customer service, integrity, organization, multitasking, and communication skills. Ability to present, analyze data, and work in a multicultural team environment.
Software:
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
Benefits
Pay Rate: $31.00 - $34.00 Hourly
Location: MNC Inner Richmond Campus
Medical: Kaiser and CCHP; Dental: Principal; Vision; Life Insurance: $50,000; 403b: 3% match; FSA; Pet Care
Paid time off: 15 sick days, 12 holidays, 12 vacation days
EAP and WADP programs
We are an equal opportunity employer that welcomes diversity in the workplace with a great company culture. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
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Homelessness Prevention Specialist (Bilingual English/Chinese) at MNC Inspiring Success. Under the supervision of the HHPS Associate Director, the Homelessness Prevention Specialist is responsible for serving households who are at the highest risk of becoming homeless or who are experiencing homelessness. The role also ensures households who received Housing Focused Case Management have successful connections to community resources (e.g., legal services, mediation, public benefits and/or behavioral health services) from program enrollment to program exit, and provides administrative, financial and record-keeping functions. Location: MNC Inner Richmond Campus.
Responsibilities
Conduct an initial problem-solving conversation with each household seeking services.
Identify creative solutions to prevent or quickly resolve homelessness.
Develop and implement Housing Stability Plans in collaboration with the household.
Follow up and refer non-eligible households to an Access Point or other types of financial, housing assistance, or resources as appropriate.
Refer households in need of mediation or legal services and advocacy to relevant services, as appropriate.
Provide Housing Focused Case Management to all households seeking services and connect them with other programs and organizations.
Provide translation and interpreter services as needed.
Complete a Housing Stability plan, including a basic household budget, for all households receiving Housing Focused Case Management services.
Ensure households remain stably housed from program enrollment to program exit and work to increase monthly income where possible.
Provide budgeting and money management assistance and/or connections to related services that support housing stabilization.
Facilitate external referrals and serve as liaison to ensure connections with support services aligned with client needs.
Input data into required systems for reporting and prepare monthly, quarterly and annual narrative program reports.
Maintain confidential eligibility documentation in appropriate systems and in hard copy; provide outreach and follow-up to ensure continuity of housing services.
Conduct case monitoring to ensure participants remain stably housed, increase income, and are connected with community resources from enrollment to exit.
Provide means for clients to provide input via annual written surveys to assess effectiveness of services and systems.
Prepare monthly, quarterly and annual contract activity reports and participate in relevant workshops.
Enter required metrics in databases.
Other duties as assigned.
Qualifications
Education:
Bachelor’s Degree in Education, Human Services, Social Work, Psychology or related field or equivalent work experience.
Experience:
Required 6 months experience working with clients from a low-income or impacted background (e.g., homelessness, domestic violence, COVID recovery). SF ERAP experience is a plus; ability to work with diverse populations and independently.
Schedule:
40 hours a week, Monday through Friday. Availability for occasional evenings and weekends.
Requirements:
Current CA Driver’s License, current auto insurance and a clean driving record; Fingerprint Clearance (DOJ/FBI).
Language:
Bilingual English and Chinese (Mandarin and Cantonese) preferred.
Skills:
Independent thinker with strong customer service, integrity, organization, multitasking, and communication skills. Ability to present, analyze data, and work in a multicultural team environment.
Software:
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
Benefits
Pay Rate: $31.00 - $34.00 Hourly
Location: MNC Inner Richmond Campus
Medical: Kaiser and CCHP; Dental: Principal; Vision; Life Insurance: $50,000; 403b: 3% match; FSA; Pet Care
Paid time off: 15 sick days, 12 holidays, 12 vacation days
EAP and WADP programs
We are an equal opportunity employer that welcomes diversity in the workplace with a great company culture. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
#J-18808-Ljbffr