McConnell Golf
Member Relations Manager and Executive Assistant| Raleigh Country Club
McConnell Golf, Raleigh, North Carolina, United States, 27601
Executive & Administrative Support
Provide direct administrative support to the Chief Operating Officer and other corporate executives, including calendar management, document preparation, meeting coordination
Assist in drafting, reviewing, and track of member agreements, vendor contracts, and other legal documents
Ensure compliance with applicable laws, club bylaws and contractual obligations, for example filing or renewing of licenses
Maintain a secure and organized system for storing and retrieving contracts and legal documents
Monitor contract timelines, renewals and obligations to ensure timely execution and adherence to terms
Coordinate with legal counsel and club leadership to ensure all contracts are accurate, compliant, and up to date.
Draft professional correspondence, memos, and internal communications.
Serve as a point of contact for inquiries from vendors, members, and staff.
Member Relations & Accounts Management
Serve as the primary corporate contact for member inquiries regarding billing, statements, account changes, and other operational questions. Respond to member calls and emails promptly and with a service-oriented mindset, resolving issues effectively and escalating when necessary. Assist the accounting department in managing accounts receivable, ensuring timely and accurate posting of payments, adjustments, and credits. Monitor and reconcile member accounts, identifying and resolving discrepancies in a timely manner. Coordinate with club General Managers and accounting to maintain accurate membership records and ensure smooth communication between clubs and the corporate office.
Financial & Reporting Support
Assist in preparing member account statements and monthly billing cycles. Generate and distribute reports related to accounts receivable, member account activity, and outstanding balances. Track contract obligations that impact financial transactions, membership billing, or vendor payments.
Operational & Project Support
Support corporate initiatives and special projects related to member engagement, operational efficiency, and compliance. Maintain organized electronic and physical filing systems for contracts, financial records, and correspondence.
McConnell Golf is seeking a Member Relations Manager and Executive Assistant to join our dynamic team to coordinate membership sales and marketing efforts for Raleigh Country Club.
This full-time position offers outstanding benefits including medical, dental, vision, life, 401(k), paid time off, and a daily complimentary staff meal.
Raleigh Country Club is a McConnell Golf Property. To learn more about the club, please visit our website at ___________.
To learn more about McConnell Golf, please visit www.mcconnellgolf.com.
Responsibilities
Executive & Administrative Support Provide direct administrative support to the Chief Operating Officer and other corporate executives, including calendar management, document preparation, meeting coordination Assist in drafting, reviewing, and track of member agreements, vendor contracts, and other legal documents Ensure compliance with applicable laws, club bylaws and contractual obligations, for example filing or renewing of licenses Maintain a secure and organized system for storing and retrieving contracts and legal documents Monitor contract timelines, renewals and obligations to ensure timely execution and adherence to terms Coordinate with legal counsel and club leadership to ensure all contracts are accurate, compliant, and up to date. Draft professional correspondence, memos, and internal communications. Serve as a point of contact for inquiries from vendors, members, and staff.
Member Relations & Accounts Management
Serve as the primary corporate contact for member inquiries regarding billing, statements, account changes, and other operational questions. Respond to member calls and emails promptly and with a service-oriented mindset, resolving issues effectively and escalating when necessary. Assist the accounting department in managing accounts receivable, ensuring timely and accurate posting of payments, adjustments, and credits. Monitor and reconcile member accounts, identifying and resolving discrepancies in a timely manner. Coordinate with club General Managers and accounting to maintain accurate membership records and ensure smooth communication between clubs and the corporate office.
Financial & Reporting Support
Assist in preparing member account statements and monthly billing cycles. Generate and distribute reports related to accounts receivable, member account activity, and outstanding balances. Track contract obligations that impact financial transactions, membership billing, or vendor payments.
Operational & Project Support
Support corporate initiatives and special projects related to member engagement, operational efficiency, and compliance. Maintain organized electronic and physical filing systems for contracts, financial records, and correspondence.
Qualifications
Education & Experience Bachelors degree in Business Administration, Accounting, or related field preferred. Minimum of 3-5 years of experience in executive administrative support, contract management, or accounting operations, ideally in hospitality, private clubs, or a membership-based business.
Skills & Competencies
Strong understanding of legal contracts and ability to assist with researching and providing follow up information Knowledge of accounts receivable processes and basic accounting principles. Exceptional communication skills (both written and verbal) with a professional and courteous demeanor. High attention to detail with excellent organizational and time-management abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); experience with club management or accounting software a plus. Ability to handle confidential information with discretion. Service-minded approach with a focus on building positive relationships with members and staff.
USD $50,000.00 - USD $60,000.00 /Yr.
Manager, Key Account Sales, Retail & E-Commerce
Principal Account Executive, North America - Energy #J-18808-Ljbffr
Member Relations & Accounts Management
Serve as the primary corporate contact for member inquiries regarding billing, statements, account changes, and other operational questions. Respond to member calls and emails promptly and with a service-oriented mindset, resolving issues effectively and escalating when necessary. Assist the accounting department in managing accounts receivable, ensuring timely and accurate posting of payments, adjustments, and credits. Monitor and reconcile member accounts, identifying and resolving discrepancies in a timely manner. Coordinate with club General Managers and accounting to maintain accurate membership records and ensure smooth communication between clubs and the corporate office.
Financial & Reporting Support
Assist in preparing member account statements and monthly billing cycles. Generate and distribute reports related to accounts receivable, member account activity, and outstanding balances. Track contract obligations that impact financial transactions, membership billing, or vendor payments.
Operational & Project Support
Support corporate initiatives and special projects related to member engagement, operational efficiency, and compliance. Maintain organized electronic and physical filing systems for contracts, financial records, and correspondence.
McConnell Golf is seeking a Member Relations Manager and Executive Assistant to join our dynamic team to coordinate membership sales and marketing efforts for Raleigh Country Club.
This full-time position offers outstanding benefits including medical, dental, vision, life, 401(k), paid time off, and a daily complimentary staff meal.
Raleigh Country Club is a McConnell Golf Property. To learn more about the club, please visit our website at ___________.
To learn more about McConnell Golf, please visit www.mcconnellgolf.com.
Responsibilities
Executive & Administrative Support Provide direct administrative support to the Chief Operating Officer and other corporate executives, including calendar management, document preparation, meeting coordination Assist in drafting, reviewing, and track of member agreements, vendor contracts, and other legal documents Ensure compliance with applicable laws, club bylaws and contractual obligations, for example filing or renewing of licenses Maintain a secure and organized system for storing and retrieving contracts and legal documents Monitor contract timelines, renewals and obligations to ensure timely execution and adherence to terms Coordinate with legal counsel and club leadership to ensure all contracts are accurate, compliant, and up to date. Draft professional correspondence, memos, and internal communications. Serve as a point of contact for inquiries from vendors, members, and staff.
Member Relations & Accounts Management
Serve as the primary corporate contact for member inquiries regarding billing, statements, account changes, and other operational questions. Respond to member calls and emails promptly and with a service-oriented mindset, resolving issues effectively and escalating when necessary. Assist the accounting department in managing accounts receivable, ensuring timely and accurate posting of payments, adjustments, and credits. Monitor and reconcile member accounts, identifying and resolving discrepancies in a timely manner. Coordinate with club General Managers and accounting to maintain accurate membership records and ensure smooth communication between clubs and the corporate office.
Financial & Reporting Support
Assist in preparing member account statements and monthly billing cycles. Generate and distribute reports related to accounts receivable, member account activity, and outstanding balances. Track contract obligations that impact financial transactions, membership billing, or vendor payments.
Operational & Project Support
Support corporate initiatives and special projects related to member engagement, operational efficiency, and compliance. Maintain organized electronic and physical filing systems for contracts, financial records, and correspondence.
Qualifications
Education & Experience Bachelors degree in Business Administration, Accounting, or related field preferred. Minimum of 3-5 years of experience in executive administrative support, contract management, or accounting operations, ideally in hospitality, private clubs, or a membership-based business.
Skills & Competencies
Strong understanding of legal contracts and ability to assist with researching and providing follow up information Knowledge of accounts receivable processes and basic accounting principles. Exceptional communication skills (both written and verbal) with a professional and courteous demeanor. High attention to detail with excellent organizational and time-management abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); experience with club management or accounting software a plus. Ability to handle confidential information with discretion. Service-minded approach with a focus on building positive relationships with members and staff.
USD $50,000.00 - USD $60,000.00 /Yr.
Manager, Key Account Sales, Retail & E-Commerce
Principal Account Executive, North America - Energy #J-18808-Ljbffr