Logo
JCPenney

Specialty Associate - Turtle Creek Mall

JCPenney, Hattiesburg, Mississippi, United States, 39400

Save Job

Overview

Join to apply for the

Specialty Associate

- Turtle Creek Mall role at

JCPenney . Pay Range USD $12.00/Hr - USD $15.00/Hr. Responsibilities

Greets and assists customers in finding products and delivers exceptional customer service. Informs customers of key product attributes and care/protection plans to generate interest and suggests additional products. Meets or exceeds sales goals and productivity standards. Partners with team members and actively listens to all customer issues. Promotes FindMore, assists with credit, reward, and gift card programs and engages customers to support the company's credit application process. Participates in inventory process and all merchandise transfers, return to vendor/warehouse, defective merchandise. Maintains sales floor recovery process to ensure a clean and organized store environment. Completes pricing and signing processes in specialty businesses. Supports company shrink and safety initiatives. Consistently meets established performance standards for the role, including the iCAP program, products and service sales, customer service, profit, productivity and attendance. Core Competencies & Accomplishments

Results: Solve problems and make decisions that drive sales, profit or customer service; execute work efficiently and effectively; inspire strong performance in yourself and others. Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for actions and outcomes. Intensity: Proactively find ways to improve the customer experience; demonstrate confidence and urgency to do what's right. What you get

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are eligible for eight paid holidays in the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit the benefits site. Job details

Seniority level : Entry level Employment type : Part-time Job function : Other Industries : Retail About JCPenney: JCPenney is the shopping destination for diverse, working American families. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. Note: This description is focused on the Specialty Associate role at Turtle Creek Mall and does not include unrelated postings below. #J-18808-Ljbffr