Jackson Health System
Overview
Join to apply for the
Director, Business Continuity
role at
Jackson Health System . Jackson Health System Department: Jackson Health System - Business Continuity Management Address: 1400 NW
River Dr, Miami, FL 33125 Shift details: Full Time, Days, 8:00 am-4:30 pm, Monday-Friday Join our mission to improve the delivery of patient care and the lives of everyone we touch, be part of shaping and transforming the future of healthcare resilience at Jackson Health System. Are you ready to make a transformational impact in one of America's most vibrant cities? Jackson Health System, a globally recognized academic medical powerhouse in the heart of Miami, is seeking a visionary Director of Business Continuity to lead our organization through an era of growth and innovation. Why Jackson Health System?
For over a century, Jackson has stood as a beacon of world-class healthcare, serving every person who walks through our doors regardless of their circumstances. As South Florida's premier academic medical system with more than 2,000 licensed beds and the primary teaching hospital for the University of Miami Miller School of Medicine, we are positioned at the forefront of healthcare transformation. You will lead the development and implementation of our comprehensive Continuity of Operations Plan (COOP) while partnering with our Clinical Informatics team and diverse departments across our health system. You will work with Emergency Management, IT, Facilities, Risk Management, Compliance, and Executive Leadership to ensure continuity of essential healthcare services. This is an opportunity to advance your career in a dynamic city with a commitment to CARE through compassion, accountability, respect, and expertise. Position Summary
The Director of Business Continuity provides strategic and operational leadership for Jackson Health System's enterprise-wide Business Continuity Program. This role ensures operational resilience for clinical and business functions by building and maintaining a robust framework for preparedness, response and recovery while safeguarding patient care and supporting transformation initiatives. The Director collaborates with Executive Leadership, Clinical/Business Operations, Emergency Management, Information Technology, and other stakeholders to maintain the ability to deliver essential healthcare services through the governance, execution, and ongoing evaluation of a Business Continuity Management framework. Duties & Responsibilities
Design, implement, and oversee the system-wide Business Continuity Management (BCM) framework. Develop and enforce policies, procedures, and standards in compliance with Joint Commission, CMS Conditions of Participation, and ISO 22301. Serve as the primary advisor to Executive Leadership on business continuity, resilience and recovery strategies. Provide regular reports and data on organizational readiness and risk posture. Act as a senior leader with the Hospital Incident Command System (HICS) during disruptions, supporting rapid decision-making and recovery coordination. Lead and institutionalize Business Impact Analyses (BIAs) across all units, ensuring critical services have documented priorities, dependencies and recovery timelines. Assess risks to patient care delivery, IT/EHR downtime, supply chain, facilities and community dependencies. Recommend and implement mitigation and recovery strategies; integrate BIA findings into planning, technology investments and resource allocation. Develop and maintain a formal Continuity of Operations Plan (COOP) across hospitals, ambulatory care and corporate functions in alignment with regulatory standards. Partner with IT to ensure a comprehensive Disaster Recovery Plan (DRP) is designed, tested and updated to meet operational and clinical continuity needs. Ensure downtime policies and department playbooks are accurate and current. Collaborate with operational and Health Information Management (HIM) leadership to ensure downtime forms are current and available during planned and unplanned downtimes. Maintain key performance indicators including drills, reduced downtime, improved recovery times and sustained continuity of patient care. Integrate access control, physical security and technology dependencies into continuity and recovery planning. Coordinate with Emergency Management, IT, Facilities, Clinical Operations, Risk Management and Compliance to align plans; facilitate downtime procedure applications. Engage with community partners, regulators and accreditation agencies. Chair or Co-Chair the Business Continuity/Disaster Recovery steering committee to align strategies enterprise-wide. Collaborate with Clinical Informatics to lead enterprise-wide training, awareness, and education to build a culture of preparedness. Develop an enterprise-wide exercise program with regular tabletop and full-scale exercises. Formalize after-action reviews and lessons learned, driving continuous improvement including policy updates. Monitor emerging risks (cyber threats, climate events, public health crises). Identify opportunities to enhance continuity strategies through innovation, data analytics and transformation. Performs other related job duties as assigned. Experience
5 to 7 years in business continuity, disaster recovery, enterprise risk management, or hospital operations with at least 5 years in a healthcare leadership role. Applicants with extensive experience in business continuity but without hospital operations may be considered. Education
Bachelor’s degree in a related field required. Master’s degree is preferred. Preferred Qualifications
Certified Business Continuity Professional (CBCP), Master Business Continuity Professional (MBCP), ISO 22301 or FL RN license preferred. PMP or Lean Six Sigma is preferred. Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
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Join to apply for the
Director, Business Continuity
role at
Jackson Health System . Jackson Health System Department: Jackson Health System - Business Continuity Management Address: 1400 NW
River Dr, Miami, FL 33125 Shift details: Full Time, Days, 8:00 am-4:30 pm, Monday-Friday Join our mission to improve the delivery of patient care and the lives of everyone we touch, be part of shaping and transforming the future of healthcare resilience at Jackson Health System. Are you ready to make a transformational impact in one of America's most vibrant cities? Jackson Health System, a globally recognized academic medical powerhouse in the heart of Miami, is seeking a visionary Director of Business Continuity to lead our organization through an era of growth and innovation. Why Jackson Health System?
For over a century, Jackson has stood as a beacon of world-class healthcare, serving every person who walks through our doors regardless of their circumstances. As South Florida's premier academic medical system with more than 2,000 licensed beds and the primary teaching hospital for the University of Miami Miller School of Medicine, we are positioned at the forefront of healthcare transformation. You will lead the development and implementation of our comprehensive Continuity of Operations Plan (COOP) while partnering with our Clinical Informatics team and diverse departments across our health system. You will work with Emergency Management, IT, Facilities, Risk Management, Compliance, and Executive Leadership to ensure continuity of essential healthcare services. This is an opportunity to advance your career in a dynamic city with a commitment to CARE through compassion, accountability, respect, and expertise. Position Summary
The Director of Business Continuity provides strategic and operational leadership for Jackson Health System's enterprise-wide Business Continuity Program. This role ensures operational resilience for clinical and business functions by building and maintaining a robust framework for preparedness, response and recovery while safeguarding patient care and supporting transformation initiatives. The Director collaborates with Executive Leadership, Clinical/Business Operations, Emergency Management, Information Technology, and other stakeholders to maintain the ability to deliver essential healthcare services through the governance, execution, and ongoing evaluation of a Business Continuity Management framework. Duties & Responsibilities
Design, implement, and oversee the system-wide Business Continuity Management (BCM) framework. Develop and enforce policies, procedures, and standards in compliance with Joint Commission, CMS Conditions of Participation, and ISO 22301. Serve as the primary advisor to Executive Leadership on business continuity, resilience and recovery strategies. Provide regular reports and data on organizational readiness and risk posture. Act as a senior leader with the Hospital Incident Command System (HICS) during disruptions, supporting rapid decision-making and recovery coordination. Lead and institutionalize Business Impact Analyses (BIAs) across all units, ensuring critical services have documented priorities, dependencies and recovery timelines. Assess risks to patient care delivery, IT/EHR downtime, supply chain, facilities and community dependencies. Recommend and implement mitigation and recovery strategies; integrate BIA findings into planning, technology investments and resource allocation. Develop and maintain a formal Continuity of Operations Plan (COOP) across hospitals, ambulatory care and corporate functions in alignment with regulatory standards. Partner with IT to ensure a comprehensive Disaster Recovery Plan (DRP) is designed, tested and updated to meet operational and clinical continuity needs. Ensure downtime policies and department playbooks are accurate and current. Collaborate with operational and Health Information Management (HIM) leadership to ensure downtime forms are current and available during planned and unplanned downtimes. Maintain key performance indicators including drills, reduced downtime, improved recovery times and sustained continuity of patient care. Integrate access control, physical security and technology dependencies into continuity and recovery planning. Coordinate with Emergency Management, IT, Facilities, Clinical Operations, Risk Management and Compliance to align plans; facilitate downtime procedure applications. Engage with community partners, regulators and accreditation agencies. Chair or Co-Chair the Business Continuity/Disaster Recovery steering committee to align strategies enterprise-wide. Collaborate with Clinical Informatics to lead enterprise-wide training, awareness, and education to build a culture of preparedness. Develop an enterprise-wide exercise program with regular tabletop and full-scale exercises. Formalize after-action reviews and lessons learned, driving continuous improvement including policy updates. Monitor emerging risks (cyber threats, climate events, public health crises). Identify opportunities to enhance continuity strategies through innovation, data analytics and transformation. Performs other related job duties as assigned. Experience
5 to 7 years in business continuity, disaster recovery, enterprise risk management, or hospital operations with at least 5 years in a healthcare leadership role. Applicants with extensive experience in business continuity but without hospital operations may be considered. Education
Bachelor’s degree in a related field required. Master’s degree is preferred. Preferred Qualifications
Certified Business Continuity Professional (CBCP), Master Business Continuity Professional (MBCP), ISO 22301 or FL RN license preferred. PMP or Lean Six Sigma is preferred. Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
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