Logo
CXG

Freelance Luxury Brand Evaluator - San Jose, CA

CXG, Palo Alto, California, United States, 94306

Save Job

Freelance Luxury Brand Evaluator - San Jose, CA

Join to apply for the

Freelance Luxury Brand Evaluator - San Jose, CA

role at

CXG Overview

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more. About the Role

As a luxury brand evaluator, you will discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. Responsibilities Choose your assignments - align your missions with your personal preferences and profile Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home Observe carefully - check the ambiance, service quality, and overall customer experience Provide honest feedback - share your observations through questionnaires on our platform

Perks

Collaborate with iconic brands across industries Flexible assignments tailored to your interests Compensation for your time and input, with the potential for reimbursement on purchases A user-friendly platform for managing missions and feedback

Our Luxury Partners

Fashion and Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana Jewelry and Watches: Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora Beauty and Skincare: Guerlain, Sephora, L'Or e9al, Givenchy Automotive: Bentley, Jaguar, Genesis, Maserati, Vespa

What you will be doing

Choose your assignments - align your missions with your personal preferences and profile Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home Observe carefully - check the ambiance, service quality, and overall customer experience Provide honest feedback - share your observations through questionnaires

Compensation

Non-Purchase Evaluations: Earn a fee based on mission complexity Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback. Requirements

Must be 18 years or older Current customer of premium and luxury brands Not currently under contract with any retail brands, to ensure impartiality Punctual, organized, detail-oriented, and reliable Observant and passionate about customer experience No prior experience is required; we value honest feedback from genuine customers

Job Details

Seniority level: Entry level Employment type: Contract Job function: Other Industries: IT Services and IT Consulting

#J-18808-Ljbffr