T-Mobile
Overview
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. Responsibilities Serving and selling to our customers, while providing a best in class customer experience and building loyalty Consistently leverages digital tools in interactions and onboarding Completes training on in-store experience, new skills and processes, knowledge of systems and reference resources Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology Partners with T-Mobile employees across channels, including business and customer service
Education and Work Experience
High School Diploma/GED (Required) 6 months of customer service and/or sales experience, Retail environment preferred
Knowledge, Skills and Abilities
Customer: Satisfaction; passionate customer advocate with the desire to connect with customers and balance customer experience with performance goals (Required) Team Building: Desire to be part of the store team, willing to work with peers and leaders, learning and sharing best practices while serving customers Retail Sales: Competitive drive and confidence to succeed in a fast-paced sales environment (Required)
Licenses and Certifications
At least 18 years of age Legally authorized to work in the United States
Travel
Travel Required (Yes/No): No
DOT Regulated
DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No
Compensation
Hourly Base Pay: $20.00 Annualized Incentive Target: $9,360
Successful candidate's actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. Benefits
At T-Mobile, our benefits demonstrate the spirit of One Team. Full- and part-time employees have access to the same benefits when eligible. We offer medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and holidays, parental and family leave, family building benefits, back-up care, dependent care support, tuition assistance, coaching, disability and life insurance, and voluntary coverage options. Eligible employees can also receive mobile service and home internet discounts, pet insurance, and commuter/transit programs. For details, see our benefits information. Growth and Inclusion
Never stop growing. We value opportunities for career growth and encourage you to pursue development within the Un-carrier culture. T-Mobile USA, Inc. is an Equal Opportunity Employer. Decisions concerning employment are made without regard to protected statuses. If you need reasonable accommodation during the application or interview process, please contact ApplicantAccommodation@t-mobile.com or call 1-844-873-9500. #J-18808-Ljbffr
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. Responsibilities Serving and selling to our customers, while providing a best in class customer experience and building loyalty Consistently leverages digital tools in interactions and onboarding Completes training on in-store experience, new skills and processes, knowledge of systems and reference resources Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology Partners with T-Mobile employees across channels, including business and customer service
Education and Work Experience
High School Diploma/GED (Required) 6 months of customer service and/or sales experience, Retail environment preferred
Knowledge, Skills and Abilities
Customer: Satisfaction; passionate customer advocate with the desire to connect with customers and balance customer experience with performance goals (Required) Team Building: Desire to be part of the store team, willing to work with peers and leaders, learning and sharing best practices while serving customers Retail Sales: Competitive drive and confidence to succeed in a fast-paced sales environment (Required)
Licenses and Certifications
At least 18 years of age Legally authorized to work in the United States
Travel
Travel Required (Yes/No): No
DOT Regulated
DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No
Compensation
Hourly Base Pay: $20.00 Annualized Incentive Target: $9,360
Successful candidate's actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. Benefits
At T-Mobile, our benefits demonstrate the spirit of One Team. Full- and part-time employees have access to the same benefits when eligible. We offer medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and holidays, parental and family leave, family building benefits, back-up care, dependent care support, tuition assistance, coaching, disability and life insurance, and voluntary coverage options. Eligible employees can also receive mobile service and home internet discounts, pet insurance, and commuter/transit programs. For details, see our benefits information. Growth and Inclusion
Never stop growing. We value opportunities for career growth and encourage you to pursue development within the Un-carrier culture. T-Mobile USA, Inc. is an Equal Opportunity Employer. Decisions concerning employment are made without regard to protected statuses. If you need reasonable accommodation during the application or interview process, please contact ApplicantAccommodation@t-mobile.com or call 1-844-873-9500. #J-18808-Ljbffr