Hustle Notice Biz
Customer Service Assistant
Hustle Notice Biz, Charlotte, North Carolina, United States, 28202
Customer Service Assistant
Location: Charlotte, NC Company: Unilux Brand Unilux Brand We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. This role is ideal for individuals who are passionate about providing exceptional service and support to our customers. As a Customer Service Assistant, you will be at the forefront of our operations, acting as a critical point of contact for our clients. Key Responsibilities
Provide exceptional customer service via multiple channels including phone, email, and chat. Assist customers with inquiries about products, services, and account information. Resolve customer issues and complaints efficiently and professionally, ensuring customer satisfaction. Maintain up-to-date knowledge of company products and services to provide accurate information. Document customer interactions and feedback in the CRM system for future reference. Collaborate with other departments to improve customer experience and address issues promptly. Skills, Knowledge and Expertise
High school diploma or equivalent; additional education or certifications in customer service is a plus. Proven experience in a customer service role or similar position. Excellent verbal and written communication skills, with an ability to listen and respond effectively. Strong problem-solving abilities and a proactive approach to resolving customer issues. Familiarity with CRM systems and customer service software. Ability to work independently and as part of a team in a fast-paced environment. Benefits
Comprehensive health, dental, and vision coverage Paid time off, including vacation and sick leave Retirement savings plan with employer contributions Employee wellness programs and mental health support Professional training and development opportunities About Core Call Inc
Welcome to Core Call Inc, where we believe that meaningful connections are at the heart of every business. As a bespoke call center, our approach is centered on delivering personalized, high-quality interactions that reflect the values and vision of your brand. We understand that in today's competitive landscape, your customer's experience is key to building lasting relationships, fostering loyalty, and ensuring growth. Our Hiring Process
Stage 1: Applied Stage 2: Review Stage 3: Interview Stage 4: Hired Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.
Location: Charlotte, NC Company: Unilux Brand Unilux Brand We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. This role is ideal for individuals who are passionate about providing exceptional service and support to our customers. As a Customer Service Assistant, you will be at the forefront of our operations, acting as a critical point of contact for our clients. Key Responsibilities
Provide exceptional customer service via multiple channels including phone, email, and chat. Assist customers with inquiries about products, services, and account information. Resolve customer issues and complaints efficiently and professionally, ensuring customer satisfaction. Maintain up-to-date knowledge of company products and services to provide accurate information. Document customer interactions and feedback in the CRM system for future reference. Collaborate with other departments to improve customer experience and address issues promptly. Skills, Knowledge and Expertise
High school diploma or equivalent; additional education or certifications in customer service is a plus. Proven experience in a customer service role or similar position. Excellent verbal and written communication skills, with an ability to listen and respond effectively. Strong problem-solving abilities and a proactive approach to resolving customer issues. Familiarity with CRM systems and customer service software. Ability to work independently and as part of a team in a fast-paced environment. Benefits
Comprehensive health, dental, and vision coverage Paid time off, including vacation and sick leave Retirement savings plan with employer contributions Employee wellness programs and mental health support Professional training and development opportunities About Core Call Inc
Welcome to Core Call Inc, where we believe that meaningful connections are at the heart of every business. As a bespoke call center, our approach is centered on delivering personalized, high-quality interactions that reflect the values and vision of your brand. We understand that in today's competitive landscape, your customer's experience is key to building lasting relationships, fostering loyalty, and ensuring growth. Our Hiring Process
Stage 1: Applied Stage 2: Review Stage 3: Interview Stage 4: Hired Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.