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Trinity Employment Specialists

Medical Front Office

Trinity Employment Specialists, Broken Arrow, Oklahoma, United States, 74012

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Medical Front Office Coordinator

Oncology Clinic We are seeking a detail-oriented and professional

Front Office Coordinator

to join our busy oncology practice. The ideal candidate will thrive in a fast-paced environment, provide exceptional customer service, and ensure smooth front-desk operations for patients and staff. Responsibilities: Greet and check in patients with professionalism and compassion

Register new patients and update existing records accurately in multiple software systems

Answer and manage a high volume of incoming phone calls, directing calls appropriately and taking clear, detailed messages

Verify patient demographics, insurance, and required documentation prior to appointments

Schedule, confirm, and reschedule patient appointments as needed

Collect co-pays and patient balances, and reconcile daily deposits

Ensure accurate data entry across multiple electronic medical record (EMR) and scheduling systems

Maintain patient confidentiality in compliance with HIPAA guidelines

Support clinic staff and contribute to efficient patient flow throughout the day

Handle additional administrative duties as assigned

Qualifications: Prior experience in a medical front office or healthcare setting preferred

Strong computer skills and ability to learn multiple programs quickly

Excellent attention to detail and organizational skills

Ability to multitask and stay calm under pressure in a busy environment

Professional communication skills, both in person and over the phone

Knowledge of insurance verification and medical terminology a plus

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At least one year of medical front office experience * Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence. * Answer telephones and direct calls to appropriate staff. * Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations. * Complete insurance or other claim forms. * Greet visitors, ascertain purpose of visit, and direct them to appropriate staff. * Transmit correspondence or medical records by mail, e-mail, or fax. * Maintain medical records, technical library, or correspondence files. * Receive and route messages or documents, such as laboratory results, to appropriate staff. * Interview patients to complete documents, case histories, or forms, such as intake or insurance forms. * Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records. * Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records. * Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies. * Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records. * Compile and record medical charts, reports, or correspondence, using typewriter or personal computer. * Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders. * Arrange hospital admissions for patients. * Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.