iA American
Job Description
American-Amicable is growing and we're adding customer service professionals to our Agent Support Team. As a member of this client-focused team, you will provide excellent customer service primarily on phone and chat communication with our field agent partners in English and Spanish. Your Day to Day Communicates with agents through inbound and outbound phone calls, chats, written correspondence, and email for both English and Spanish to ensure successful resolution of inquiries, and requests for policy information. Support internal departments with information regarding application status and quotes. Update queue and encourage callers to use chat feature for future inquiries. What You Have High School Diploma or equivalent required Two years of customer service or administrative experience. Previous insurance or financial service industry experience preferred. Ability to type a minimum of 35wpm We Offer Competitive Benefits (Medical, Dental, Vision, Short- and Long-Term Disability, 401K w/ match, PTO, and more!) A Human Approach Career Advancement Professional Development Opportunities Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations. Company
American-Amicable Life Insurance Company of Texas Posting End Date
2025-10-31
American-Amicable is growing and we're adding customer service professionals to our Agent Support Team. As a member of this client-focused team, you will provide excellent customer service primarily on phone and chat communication with our field agent partners in English and Spanish. Your Day to Day Communicates with agents through inbound and outbound phone calls, chats, written correspondence, and email for both English and Spanish to ensure successful resolution of inquiries, and requests for policy information. Support internal departments with information regarding application status and quotes. Update queue and encourage callers to use chat feature for future inquiries. What You Have High School Diploma or equivalent required Two years of customer service or administrative experience. Previous insurance or financial service industry experience preferred. Ability to type a minimum of 35wpm We Offer Competitive Benefits (Medical, Dental, Vision, Short- and Long-Term Disability, 401K w/ match, PTO, and more!) A Human Approach Career Advancement Professional Development Opportunities Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations. Company
American-Amicable Life Insurance Company of Texas Posting End Date
2025-10-31