Government Jobs
Department Aide - Passholder Coordinator
Government Jobs, Novi, Michigan, United States, 48377
Job Title
City of Farmington Hills Salary
$46,616.00 - $53,256.00 Annually Location
Farmington Hills Job Type
Full-Time Job Description
Basic Responsibilities:
Oversee pass sales for The Hawk Farmington Hills Community Center including: facility passes, fitness passes, and makerspace passes. Handles all pass cancellations and freeze requests. Research and reporting to assist with marketing needs for Passholder sales. Scheduling staff for guest services and box office as well as overseeing day-to-day operations of guest services. Assisting with program registration, refunds, and waitlists. Assigning cleaning and clerical tasks as needed.
Previous Work Experience:
Previous customer service experience required. Experience working with pass sales or EFT transactions a plus. RecTrac or other booking software a plus.
Education:
High school graduate or equivalent.
Special Skills & Training:
Excellent communication and public relations skills for extensive contact with the public and other employees. Must be proficient in all aspects of Microsoft Office, particularly Word, and Excel. Typing (45 wpm minimum), filing, knowledge of general office equipment.
Start Date & Work Schedule:
ASAP 40 hours per week, Monday - Friday 12:00pm - 8:00 pm; some weekends may be required. We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave and more!
City of Farmington Hills Salary
$46,616.00 - $53,256.00 Annually Location
Farmington Hills Job Type
Full-Time Job Description
Basic Responsibilities:
Oversee pass sales for The Hawk Farmington Hills Community Center including: facility passes, fitness passes, and makerspace passes. Handles all pass cancellations and freeze requests. Research and reporting to assist with marketing needs for Passholder sales. Scheduling staff for guest services and box office as well as overseeing day-to-day operations of guest services. Assisting with program registration, refunds, and waitlists. Assigning cleaning and clerical tasks as needed.
Previous Work Experience:
Previous customer service experience required. Experience working with pass sales or EFT transactions a plus. RecTrac or other booking software a plus.
Education:
High school graduate or equivalent.
Special Skills & Training:
Excellent communication and public relations skills for extensive contact with the public and other employees. Must be proficient in all aspects of Microsoft Office, particularly Word, and Excel. Typing (45 wpm minimum), filing, knowledge of general office equipment.
Start Date & Work Schedule:
ASAP 40 hours per week, Monday - Friday 12:00pm - 8:00 pm; some weekends may be required. We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave and more!