Marshall Hotels & Resorts is hiring: Sales Coordinator/ Administrative Assistant

Join Our Team at the InterContinental Kansas City at the Plaza!

Position: Sales Administrative Assistant / Coordinator

Are you an organized, detail-oriented professional with a passion for hospitality and sales? The InterContinental Hotel on the Country Club Plaza is looking for a Sales Administrative Assistant/Coordinator to join our dynamic Sales & Marketing team!

Job Overview

As our Sales Administrative Assistant/Coordinator, you'll be an essential part of the hotel's sales and marketing operations. You'll support the sales team in a variety of administrative and client-focused tasks helping to drive results, create memorable guest experiences, and ensure smooth day-to-day sales functions.

What You'll Be Doing

Client Communication

• Respond to client inquiries about hotel services, rates, and availability.
• Maintain clear, ongoing communication with clients to ensure satisfaction.
• Handle client needs and resolve any issues with professionalism and care.

Sales Support

• Assist in preparing sales presentations, proposals, and contracts.
• Schedule client meetings and sales appointments.
• Organize and distribute sales-related documents and reports.

Event Coordination

• Help coordinate hotel events, meetings, and group bookings.
• Create group room blocks and manage related reservations.
• Work closely with departments like Banquets, Catering, and Reservations to ensure seamless event execution.

Database Management

• Maintain and update client records using our CRM software (CI/TY).
• Log all sales activity, leads, and client preferences accurately.

Administrative Tasks

• Perform general administrative duties: filing, data entry, ordering office supplies, etc.

What You Bring

• High school diploma or equivalent (Bachelor's in Hospitality or Business is a plus).
• Previous administrative or sales support experience, preferably in the hospitality industry.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Strong communication, organization, and multitasking skills.
• A friendly, customer-first attitude and sharp attention to detail.
• Ability to work both independently and collaboratively with a team.

Working Conditions & Physical Effort

• This role includes both administrative work and occasional physical tasks.
• Physical requirements: standing/walking for extended periods, bending, lifting up to 50 lbs, and use of standard office/hotel equipment.
• Some tasks may be performed in active hotel areas including event or guest spaces.

Location

InterContinental Kansas City at the Plaza 401 Ward Parkway, Kansas City, MO

Ready to Apply?

If you're excited to contribute to a prestigious hotel brand and grow your career in hospitality sales, we'd love to hear from you!

Submit your application, TODAY! Come be a part of something special at the InterContinental on the Plaza!

Benefits:

Benefits for Full Time employees may include:

• Health, Dental and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED