Salem Hospital NSMC
Clinic/Practice Assistant, Urgent Care
Salem Hospital NSMC, South Weymouth, Massachusetts, United States, 02190
Clinic/Practice Assistant
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high-quality, low-cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring healthcare closer to patients while lowering total healthcare costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. We are seeking a full-time, 36-hour Clinic/Practice Assistant to support practice operations at our fast-paced Urgent Care centers in South Weymouth and Pembroke! We're committed to delivering the highest level of care with a smile, and we're looking for people like you to help us do so! Clinic/Practice Assistants serve as the face of our medical group and play a key role in managing the patient experience on the reception/administrative support side. Our Urgent Care Centers are designed to provide walk-in service for minor conditions such as allergies, respiratory infections, sore throats, sports injuries, minor cuts and bruises, and various illnesses requiring immediate non-emergency medical care in the South Shore region south of Boston. Our qualified, friendly health care providers treat adults and children (age 6 months and up). We know urgent medical situations often happen unexpectedly, so our clinics are open seven days a week, and most visits last less than an hour, so our patients can get back to what matters. Our operating hours are weekdays from 8:00am-7:00pm, Saturdays from 9:00am-3:30pm, and Sundays 9:00am-1:00pm. The Clinic/Practice Assistant will be scheduled for shifts at both Urgent Care locations: 541 Main Street in South Weymouth, MA and 15 Corporate Park Drive in Pembroke, MA. The weekly 36-hour schedule includes 12.5-hour shifts on rotating weekdays from 7:30am-8:00pm, and working every other weekend, Saturday 8:30am-4:00pm and Sunday 8:30am-1:30pm. Summary: Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Qualifications: Education High School Diploma or Equivalent required. Can this role accept experience in lieu of a degree? No. Licenses and Credentials Certified Medical Administrative Assistant [CMAA] preferred. Experience 2-3 years office experience required. Knowledge, Skills and Abilities - Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. Managing one's own time and the time of others. Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. Additional Job Details: Patients typically come to us when they aren't feeling their best, so it is incredibly important to us that our staff members strive to provide the compassion and emotional support our patients need! The ideal candidate profile is a well-rounded customer service professional who can multi-task, prioritize, and thrive in a high-volume outpatient setting! Work Location: Onsite Scheduled Weekly Hours: 36 Employee Type: Regular Work Shift: Day (United States of America) Pay Range: $17.36 - $24.45/Hourly Grade: 3
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high-quality, low-cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring healthcare closer to patients while lowering total healthcare costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites. We are seeking a full-time, 36-hour Clinic/Practice Assistant to support practice operations at our fast-paced Urgent Care centers in South Weymouth and Pembroke! We're committed to delivering the highest level of care with a smile, and we're looking for people like you to help us do so! Clinic/Practice Assistants serve as the face of our medical group and play a key role in managing the patient experience on the reception/administrative support side. Our Urgent Care Centers are designed to provide walk-in service for minor conditions such as allergies, respiratory infections, sore throats, sports injuries, minor cuts and bruises, and various illnesses requiring immediate non-emergency medical care in the South Shore region south of Boston. Our qualified, friendly health care providers treat adults and children (age 6 months and up). We know urgent medical situations often happen unexpectedly, so our clinics are open seven days a week, and most visits last less than an hour, so our patients can get back to what matters. Our operating hours are weekdays from 8:00am-7:00pm, Saturdays from 9:00am-3:30pm, and Sundays 9:00am-1:00pm. The Clinic/Practice Assistant will be scheduled for shifts at both Urgent Care locations: 541 Main Street in South Weymouth, MA and 15 Corporate Park Drive in Pembroke, MA. The weekly 36-hour schedule includes 12.5-hour shifts on rotating weekdays from 7:30am-8:00pm, and working every other weekend, Saturday 8:30am-4:00pm and Sunday 8:30am-1:30pm. Summary: Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Qualifications: Education High School Diploma or Equivalent required. Can this role accept experience in lieu of a degree? No. Licenses and Credentials Certified Medical Administrative Assistant [CMAA] preferred. Experience 2-3 years office experience required. Knowledge, Skills and Abilities - Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. Managing one's own time and the time of others. Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. Additional Job Details: Patients typically come to us when they aren't feeling their best, so it is incredibly important to us that our staff members strive to provide the compassion and emotional support our patients need! The ideal candidate profile is a well-rounded customer service professional who can multi-task, prioritize, and thrive in a high-volume outpatient setting! Work Location: Onsite Scheduled Weekly Hours: 36 Employee Type: Regular Work Shift: Day (United States of America) Pay Range: $17.36 - $24.45/Hourly Grade: 3