Pyramid Global Hospitality
Tennis Shop Attendant
Pyramid Global Hospitality, West Palm Beach, Florida, United States, 33401
Dutchman's Pipe
Welcome to Dutchman's Pipe - Where Excellence becomes a Lifestyle. This is a rare and exciting opportunity to become part of an extraordinary team shaping a world-class lifestyle destination. Dutchman's Pipe is more than a private club
it's a bold vision brought to life, offering an immersive blend of elegance, energy, and exclusivity. Our members enjoy a dynamic and luxurious environment filled with exceptional amenities, elevated service, and unforgettable experiences. From our immaculate 18-hole championship golf course to our world-class racquet facilities and meticulously curated hospitality offerings, Dutchman's Pipe redefines what it means to belong. But our greatest asset isn't our facilities
it's our people. We take immense pride in a team that is passionate, dedicated, and committed to excellence in every interaction. If you are driven to deliver impeccable service, embrace innovation, and thrive in a culture that celebrates professionalism, creativity, and purpose
we want to meet you. At Dutchman's Pipe, you'll find a rewarding environment that values your contributions and empowers you to grow within one of the most exciting hospitality ventures in the world. Our Principles
Extraordinary experiences delivered by a superior team. Integrity, Honesty, and Respect in all actions. A Positive Attitude and warm, welcoming presence. Pride in Craft
upholding the highest standards in every task. Teamwork and Collaboration across all departments. Strong Work Ethic and mastery of your role. Unwavering Commitment to Excellence in service and product delivery. Courtesy and Professionalism with members, guests, and fellow staff. Clear and Thoughtful Communication. Reliability and Follow-Through on every promise. Job Description
General Responsibilities: Dutchman's Pipe is seeking an energetic, service-focused Tennis Shop Attendant to support the daily operations of our luxury racquet sports facility. As the face of the Tennis Shop, you will be responsible for creating a welcoming and polished retail and hospitality experience for members and their guests. This position blends retail expertise, administrative support, and member interaction, making it ideal for someone with a passion for both tennis and high-end customer service. Whether you're assisting with the selection of premium apparel and racquets, scheduling court times, or supporting tournaments and events, your role is essential in maintaining the standard of excellence Dutchman's Pipe Club is known for. A love for retail, an eye for presentation, and a genuine enthusiasm for member service are musts. Assist members and guests with tennis apparel, racquet, and accessory purchases with a polished, professional demeanor Maintain the presentation of all retail displays, folding and restocking merchandise, and ensuring all products are clean, current, and appealing Accurately operate the point-of-sale (POS) system for all purchases, returns, and member charges Assist with monthly inventory checks, receiving new merchandise, and tagging items Greet all members and guests warmly upon entry to the Tennis Shop Assist with court reservations, private lesson bookings, and racquet stringing requests (or coordinate with staff for fulfillment) Communicate professionally and clearly regarding tennis programs, event sign-ups, and club policies Support tennis tournaments and social events by preparing materials, prizes, refreshments, and registration areas Answer phones and respond to inquiries in a timely, friendly, and accurate manner Maintain a clean and organized shop environment at all times Assist with daily opening and closing duties including balancing the register, restocking supplies, and preparing for the next day's activities Maintain records for lessons, court usage, and member preferences Qualifications
Education & Experience Requirements: High school diploma or equivalent required; college coursework in hospitality, retail management, or business is a plus Minimum of 1 year experience in retail, hospitality, or front desk operationspreferably in a private club or luxury environment Strong interest in tennis, pickleball, or racquet sports preferred; general knowledge of the game and gear is helpful Prior experience with POS systems, scheduling software, or inventory management tools is a plus Working Conditions: Position involves extended periods of standing, walking, and light physical activity such as lifting boxes (up to 30 lbs) Primarily indoors with occasional outdoor duties during events or tournaments Required to wear a clean, professional uniform in accordance with Dutchman's Pipe Club standards During the season, must be able to work weekends, holidays and/or evenings if required Compensation: Hourly paid position Job Benefits: Full Health Benefits (per Club Policies, if applicable) 401K Retirement Benefits (per Club Policies, if applicable) Staff Uniform
Welcome to Dutchman's Pipe - Where Excellence becomes a Lifestyle. This is a rare and exciting opportunity to become part of an extraordinary team shaping a world-class lifestyle destination. Dutchman's Pipe is more than a private club
it's a bold vision brought to life, offering an immersive blend of elegance, energy, and exclusivity. Our members enjoy a dynamic and luxurious environment filled with exceptional amenities, elevated service, and unforgettable experiences. From our immaculate 18-hole championship golf course to our world-class racquet facilities and meticulously curated hospitality offerings, Dutchman's Pipe redefines what it means to belong. But our greatest asset isn't our facilities
it's our people. We take immense pride in a team that is passionate, dedicated, and committed to excellence in every interaction. If you are driven to deliver impeccable service, embrace innovation, and thrive in a culture that celebrates professionalism, creativity, and purpose
we want to meet you. At Dutchman's Pipe, you'll find a rewarding environment that values your contributions and empowers you to grow within one of the most exciting hospitality ventures in the world. Our Principles
Extraordinary experiences delivered by a superior team. Integrity, Honesty, and Respect in all actions. A Positive Attitude and warm, welcoming presence. Pride in Craft
upholding the highest standards in every task. Teamwork and Collaboration across all departments. Strong Work Ethic and mastery of your role. Unwavering Commitment to Excellence in service and product delivery. Courtesy and Professionalism with members, guests, and fellow staff. Clear and Thoughtful Communication. Reliability and Follow-Through on every promise. Job Description
General Responsibilities: Dutchman's Pipe is seeking an energetic, service-focused Tennis Shop Attendant to support the daily operations of our luxury racquet sports facility. As the face of the Tennis Shop, you will be responsible for creating a welcoming and polished retail and hospitality experience for members and their guests. This position blends retail expertise, administrative support, and member interaction, making it ideal for someone with a passion for both tennis and high-end customer service. Whether you're assisting with the selection of premium apparel and racquets, scheduling court times, or supporting tournaments and events, your role is essential in maintaining the standard of excellence Dutchman's Pipe Club is known for. A love for retail, an eye for presentation, and a genuine enthusiasm for member service are musts. Assist members and guests with tennis apparel, racquet, and accessory purchases with a polished, professional demeanor Maintain the presentation of all retail displays, folding and restocking merchandise, and ensuring all products are clean, current, and appealing Accurately operate the point-of-sale (POS) system for all purchases, returns, and member charges Assist with monthly inventory checks, receiving new merchandise, and tagging items Greet all members and guests warmly upon entry to the Tennis Shop Assist with court reservations, private lesson bookings, and racquet stringing requests (or coordinate with staff for fulfillment) Communicate professionally and clearly regarding tennis programs, event sign-ups, and club policies Support tennis tournaments and social events by preparing materials, prizes, refreshments, and registration areas Answer phones and respond to inquiries in a timely, friendly, and accurate manner Maintain a clean and organized shop environment at all times Assist with daily opening and closing duties including balancing the register, restocking supplies, and preparing for the next day's activities Maintain records for lessons, court usage, and member preferences Qualifications
Education & Experience Requirements: High school diploma or equivalent required; college coursework in hospitality, retail management, or business is a plus Minimum of 1 year experience in retail, hospitality, or front desk operationspreferably in a private club or luxury environment Strong interest in tennis, pickleball, or racquet sports preferred; general knowledge of the game and gear is helpful Prior experience with POS systems, scheduling software, or inventory management tools is a plus Working Conditions: Position involves extended periods of standing, walking, and light physical activity such as lifting boxes (up to 30 lbs) Primarily indoors with occasional outdoor duties during events or tournaments Required to wear a clean, professional uniform in accordance with Dutchman's Pipe Club standards During the season, must be able to work weekends, holidays and/or evenings if required Compensation: Hourly paid position Job Benefits: Full Health Benefits (per Club Policies, if applicable) 401K Retirement Benefits (per Club Policies, if applicable) Staff Uniform