Government Jobs
Building Permit Clerk
Under general supervision performs a variety of skilled entry-level clerical and administrative tasks. Assists in the processing of all Building, Mechanical, Electrical, Plumbing, and Roofing Permits and associated inspections in a typical office setting, related to the function and department assigned, under direct supervision of the Director/Building Official and other supervisory staff. Work of routine difficulty in assisting the public in applying for Building permit applications of all types, issuance of Building permits and review of plans processing. Issues City building permits calculates and collects related fees. Accepts and forwards code compliance complaints, file preparation, and case management. The position requires strong organizational skills, along with diplomacy and professionalism in working effectively with public officials, City personnel, and the public. This position reports to the Building Official or designee. Types, proofreads and processes a variety of documents including general correspondence, forms memos, statistical charts and specialized documents from drafts, notes, verbal instruction or dictated tapes using a typewriter or word processing or computer equipment. Reviews documents for accuracy, completion and conformance to established procedures. Utilizes personal computers and computer software to perform word processing and spreadsheet functions; prepares and maintains computerized reports. Sorts and files documents and records, maintaining alphabetical, index, and cross-reference files; assists department with photocopying, assembling materials, and simple clerical work when assigned. Answers the telephone, waits on customers and provides information related to department and/or city policies and procedures, makes appointments and announces callers. Assists in receiving, sorting and distributing incoming and outgoing mail; assists in maintaining paper and other supplies stocked in the supply room, and by the copy and fax machines; assists in ordering supplies. Builds and maintains positive working relationships with co-workers, other employees, and the public using principles of good customer service; promotes and represents the City to the public in a friendly, helpful, and professional manner. Issues forms and assists the public with the City permitting and inspection process. Duties include explaining legal requirements and department policies and procedures, preparing files, entering permitting and inspection data, and preparing contractor registrations. Conducts some research to determine property ownership, corporate and fictitious name status, State/County licensure and registrations or as necessary, verifies workers compensation and liability insurance as required. Assists in the billing and tracking payment of all permits. Serves as liaison to the public and provides superior customer service. Prepares correspondence, forms and documents related to the city permitting and inspections process. Identifies and/or recommends cost control measures in the delivery of all services and functions in his/her department and under his/her area of responsibility. Performs related duties as assigned. Knowledge, Skills and Abilities: Good knowledge of office practices and procedures including filing and basic record keeping. Good knowledge of the operation of standard office equipment including work processing and computer equipment, copiers, fax machines and printers. Good knowledge of English usage, spelling, grammar and punctuation. Good knowledge of business letter writing and typing formats. Good knowledge of basic mathematics. Good knowledge of personal computers and Microsoft Office Word, Access; Some knowledge of Excel and some knowledge of Microsoft Office Outlook and Access. Ability to communicate clearly and concisely, both orally and in writing. Ability to establish and maintain effective working relationships with those contacted in the course of work. Ability to organize and maintain accurate records and files. Ability to learn the operation, policy and procedures of the City and the assigned department or office. Ability to perform difficult and complex clerical and administrative support work using independent judgment. Ability to read, speak and write in English; ability to read, speak, and write in Spanish and/or other languages may be required for some positions in this class. Education & Experience Requirements: High school diploma or general education degree (GED); one year related experience issuing permits, customer service or credit collections. Any acceptable related combination of training, education and experience may be considered. Bilingual abilities (English/Spanish) are a plus. Permit Technician Certification and/or Customer Service training is desirable. Must possess and maintain a valid Florida Driver's license with a satisfactory driving history throughout employment.
Under general supervision performs a variety of skilled entry-level clerical and administrative tasks. Assists in the processing of all Building, Mechanical, Electrical, Plumbing, and Roofing Permits and associated inspections in a typical office setting, related to the function and department assigned, under direct supervision of the Director/Building Official and other supervisory staff. Work of routine difficulty in assisting the public in applying for Building permit applications of all types, issuance of Building permits and review of plans processing. Issues City building permits calculates and collects related fees. Accepts and forwards code compliance complaints, file preparation, and case management. The position requires strong organizational skills, along with diplomacy and professionalism in working effectively with public officials, City personnel, and the public. This position reports to the Building Official or designee. Types, proofreads and processes a variety of documents including general correspondence, forms memos, statistical charts and specialized documents from drafts, notes, verbal instruction or dictated tapes using a typewriter or word processing or computer equipment. Reviews documents for accuracy, completion and conformance to established procedures. Utilizes personal computers and computer software to perform word processing and spreadsheet functions; prepares and maintains computerized reports. Sorts and files documents and records, maintaining alphabetical, index, and cross-reference files; assists department with photocopying, assembling materials, and simple clerical work when assigned. Answers the telephone, waits on customers and provides information related to department and/or city policies and procedures, makes appointments and announces callers. Assists in receiving, sorting and distributing incoming and outgoing mail; assists in maintaining paper and other supplies stocked in the supply room, and by the copy and fax machines; assists in ordering supplies. Builds and maintains positive working relationships with co-workers, other employees, and the public using principles of good customer service; promotes and represents the City to the public in a friendly, helpful, and professional manner. Issues forms and assists the public with the City permitting and inspection process. Duties include explaining legal requirements and department policies and procedures, preparing files, entering permitting and inspection data, and preparing contractor registrations. Conducts some research to determine property ownership, corporate and fictitious name status, State/County licensure and registrations or as necessary, verifies workers compensation and liability insurance as required. Assists in the billing and tracking payment of all permits. Serves as liaison to the public and provides superior customer service. Prepares correspondence, forms and documents related to the city permitting and inspections process. Identifies and/or recommends cost control measures in the delivery of all services and functions in his/her department and under his/her area of responsibility. Performs related duties as assigned. Knowledge, Skills and Abilities: Good knowledge of office practices and procedures including filing and basic record keeping. Good knowledge of the operation of standard office equipment including work processing and computer equipment, copiers, fax machines and printers. Good knowledge of English usage, spelling, grammar and punctuation. Good knowledge of business letter writing and typing formats. Good knowledge of basic mathematics. Good knowledge of personal computers and Microsoft Office Word, Access; Some knowledge of Excel and some knowledge of Microsoft Office Outlook and Access. Ability to communicate clearly and concisely, both orally and in writing. Ability to establish and maintain effective working relationships with those contacted in the course of work. Ability to organize and maintain accurate records and files. Ability to learn the operation, policy and procedures of the City and the assigned department or office. Ability to perform difficult and complex clerical and administrative support work using independent judgment. Ability to read, speak and write in English; ability to read, speak, and write in Spanish and/or other languages may be required for some positions in this class. Education & Experience Requirements: High school diploma or general education degree (GED); one year related experience issuing permits, customer service or credit collections. Any acceptable related combination of training, education and experience may be considered. Bilingual abilities (English/Spanish) are a plus. Permit Technician Certification and/or Customer Service training is desirable. Must possess and maintain a valid Florida Driver's license with a satisfactory driving history throughout employment.