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Jack Henry & Associates

Business Process Improvement Analyst Job at Jack Henry & Associates in Lenexa

Jack Henry & Associates, Lenexa, KS, US

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Jack Henry & Associates, a leading provider of technology solutions and payment processing services primarily for the financial services industry, is hiring a Business Process Improvement Analyst to join our Finance-Accounts Receivable team. This role will serve as a seasoned Business Analyst focused on driving process standardization and automation to improve or eliminate manual processes, providing consistent outputs for reporting and analytical products. The ideal candidate will research and implement new standards and best practices in descriptive analytics while developing strategies to meet team goals. This role involves high-level communication with Operations, Finance, Accounting, and other leaders.

This position can be based out of the following Jack Henry office locations: Springfield, MO, Allen, TX, Lenexa, KS, or remotely after training.

If interested, please apply by October 1, 2021.

Minimum Qualifications

  • Minimum of 10 years experience in data analytics and process improvement.
  • Experience using Excel with Macros, VBA, Power Pivot.
  • Ability to travel up to 10% for meetings at other Jack Henry locations.

Preferred Qualifications
  • Bachelor's degree in Computer Science, Analytics, Business, Economics, or Accounting.
  • Experience with PowerBI, Tableau, SharePoint, PowerApps, MSFlow.

Essential Functions
  • Research, analyze, create, and maintain Policies & Procedures.
  • Manage department processes to ensure compliance and deadlines.
  • Define, document, and publish processes; identify opportunities for optimization.
  • Support collection and interpretation of business information.
  • Diagram and evaluate existing processes.
  • Collect data to identify root causes.
  • Develop metrics for process measurement and improvement.
  • Measure performance and align improvements.
  • Perform Impact Analysis and present recommendations to management.
  • Relate KPIs and adjust business variables for effectiveness.
  • Analyze trends and potential outcomes.
  • Participate in post-project reviews for effectiveness.
  • Provide consultation on re-engineering techniques; deliver presentations and training.
  • Analyze high volumes of data from multiple sources.
  • Track market space trends.
  • Perform Cost-Benefit and other analyses.


Equal Employment Opportunity

At Jack Henry, we value diversity and inclusion. We are an equal opportunity employer committed to fair employment practices regardless of race, religion, color, national origin, disability, gender, age, sexual orientation, veteran status, or any other protected status. We prohibit retaliation against anyone reporting discrimination or participating in related investigations.

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