Business Process Improvement Analyst Job at Jack Henry & Associates in Springfie

Jack Henry & Associates, a leading provider of technology solutions and payment processing services primarily for the financial services industry, is hiring a Business Process Improvement Analyst to join our Finance-Accounts Receivable team. This role will serve as a seasoned Business Analyst focused on driving process standardization and automation to improve or eliminate manual processes, delivering consistent outputs for reporting and analytical products. The ideal candidate will research and implement new standards and best practices in descriptive analytics and develop strategies to meet team goals. This role involves high communication with Operations, Finance, Accounting, and other leaders.

This position can be based in Springfield, MO, Allen, TX, Lenexa, KS, or remotely after training.

If interested, please apply by October 1, 2021.

Minimum Qualifications

• Minimum of 10 years in data analytics and process improvement.
• Experience with Excel macros, VBA, Power Pivot.
• Ability to travel up to 10% for meetings.

Preferred Qualifications

• Bachelor's degree in Computer Science, Analytics, Business, Economics, or Accounting.
• Experience with PowerBI, Tableau, SharePoint, PowerApps, MSFlow.

Essential Functions

• Research, analyze, create, and maintain Policies & Procedures.
• Manage department processes to ensure compliance and meet deadlines.
• Define, document, and publish processes; optimize practices across departments.
• Support collection and interpretation of business information.
• Diagram and evaluate existing processes.
• Collect data to identify root causes of problems.
• Develop metrics for process measurement and improvement.
• Measure performance and align improvements accordingly.
• Perform Impact Analysis and present recommendations to management.
• Relate KPIs and adjust business variables for better effectiveness.
• Analyze trends and potential outcomes of changes.
• Participate in post-project reviews and refine processes.
• Provide consultation on re-engineering techniques; deliver presentations and training.
• Analyze high volumes of data from multiple sources.
• Track market trends.
• Perform Cost-Benefit and other analyses.

Equal Employment Opportunity

We value diversity and are committed to equal opportunity employment practices for all persons regardless of race, religion, color, national origin, disability, gender, age, sexual orientation, veteran status, or any other protected class. We prohibit retaliation against anyone reporting discrimination or participating in investigations.