Customer Service Representative Job at Robert Half in West Des Moines

We are looking for a reliable and detail-oriented Customer Service Representative to join our team in Des Moines, IA. This is a long-term contract position offering the opportunity to work remotely while assisting clients in the life insurance industry. The ideal candidate will have strong communication skills, a commitment to accuracy, and the ability to manage multiple tasks efficiently. Candidates must be located in Des Moines, IA area.

Responsibilities:

• Handle inbound and outbound calls professionally, addressing customer inquiries and resolving issues with care.

• Accurately input and update insurance information across multiple systems.

• Perform research to verify and ensure data accuracy while maintaining attention to detail.

• Navigate between multiple screens and applications seamlessly to provide timely and quality service.

• Schedule appointments and manage follow-ups with customers as needed.

If you are looking to grow in your customer service career, please apply today! Apply through our Robert Half website or call 515.706.4974.

Requirements:

• Minimum of 1 year of experience in customer service roles, preferably in a call center environment.

• Proficiency in handling inbound and outbound calls with strong follow-through skills.

• Excellent data entry skills with a focus on accuracy and attention to detail.

• Intermediate computer skills, including the ability to navigate between multiple screens and applications.

If you are looking to grow in your customer service career, please apply today! Apply through our Robert Half website or call 515.706.4974.