Hustle Notice Biz
Call Center Representative
Department:
Comvox Co
Employment Type:
Full Time
Location:
Birmingham, AL
Compensation:
$60,000 - $66,000 / year
Description
We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will serve as a vital link between our customers and our company, providing excellent service and support to ensure a positive experience. Our ideal candidate will have exceptional communication skills, a positive attitude, and the ability to manage high call volumes while maintaining professionalism and empathy.
Key Responsibilities Handle inbound and outbound calls in a professional manner. Assist customers with inquiries regarding products and services. Resolve customer complaints and issues effectively and efficiently. Document all customer interactions and feedback in the CRM system. Provide accurate information about promotions, products, and services. Meet and exceed individual and team performance goals. Skills, Knowledge and Expertise
High school diploma or equivalent; associate's degree preferred. Proven experience in a customer service or call center role is a plus. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to work in a fast-paced environment and manage multiple tasks. Familiarity with CRM systems and computer applications. Benefits
Competitive salary package ($60,000 - $66,000). Comprehensive health, dental, and vision insurance. Paid time off and company holidays. Professional development and career growth opportunities. Supportive team culture with long-term career potential. Full-time, on-site role with stable working hours (Monday to Friday).
Department:
Comvox Co
Employment Type:
Full Time
Location:
Birmingham, AL
Compensation:
$60,000 - $66,000 / year
Description
We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this role, you will serve as a vital link between our customers and our company, providing excellent service and support to ensure a positive experience. Our ideal candidate will have exceptional communication skills, a positive attitude, and the ability to manage high call volumes while maintaining professionalism and empathy.
Key Responsibilities Handle inbound and outbound calls in a professional manner. Assist customers with inquiries regarding products and services. Resolve customer complaints and issues effectively and efficiently. Document all customer interactions and feedback in the CRM system. Provide accurate information about promotions, products, and services. Meet and exceed individual and team performance goals. Skills, Knowledge and Expertise
High school diploma or equivalent; associate's degree preferred. Proven experience in a customer service or call center role is a plus. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to work in a fast-paced environment and manage multiple tasks. Familiarity with CRM systems and computer applications. Benefits
Competitive salary package ($60,000 - $66,000). Comprehensive health, dental, and vision insurance. Paid time off and company holidays. Professional development and career growth opportunities. Supportive team culture with long-term career potential. Full-time, on-site role with stable working hours (Monday to Friday).